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Customer Ratings & Reviews

$159.00

Customer reviews

Rating 4.1 out of 5 stars with 349 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers value the Roam SL Portable Bluetooth Wireless Speaker for its outstanding sound quality, portability, and exceptional battery life. Its convenient size, reliable Bluetooth connectivity, and water resistance are also appreciated. Some customers have noted that the bass is somewhat limited, and a few have experienced issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 349 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound easy to connect and play my music from different sources

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase. Could not connect due to battery dead. Spent two hours with Sonos support and was told to return it back to Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, light on weight. Easy to connect and to enjoy music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and convenience. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Bluetooth wirelerss speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend and awesome sound from this little speaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Roam SL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box “Excellent” Roam SL that was doa upon arrival. Don’t trust open box electronics, they were returned for a reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music on the Move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little mouth with big sound. Love it by the fire pit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but we need somis app to connect to wifi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising & orange light of death

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a huge FedEx fiasco... this finally arrived... DEAD. Orange light of death as other reviewers are saying. Also, they said it supports Bluetooth... it doesn't without Wi-Fi. What's the point of supporting Bluetooth if you need Wi-Fi at all?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage product. Doesn’t maintain steady connection via WiFi or Bluetooth. Sonos support is worthless. Do not buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Portability, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sonos Roam SL Portable Speaker. It is a powerful speaker for its size and provides a very clear sound when playing it. I love that it fits in purse, glove compartment in my car, the compartment on my atv and suitcase because i can take it wherever i go to use it. We live using it while we are atv riding because its the perfect size and easy to bring along with us to listen to some good music. It is easy to use and easy to connect to our devices. I love how it comes with a little dust bag so that i can keep it in when we arent using it to protect it from scratches. This bluetooth speaker only works with the app and iphone, ipad, and apple pods so if you have an android this will not work for you. The app and bluetooth speaker are easy to set up and work with. Overall this is a great speaker for on the go or even hanging out outside at home that has great sound that you can hear clearly without static or any other noises. It has 3 buttons on the side for play and pause and to put your sound lower or higher.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product will not complete setup through app, so Bluetooth also useless. I own multiple Sonos devices, this is ridculous. Sonos ahould be ashamed they out this product out and Best Buy shouldnt be selling it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can't connect to sonos app after a week of trying so I have to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item requires a fixed WiFi network plus Bluetooth. If changing relocation, it requires resetting the WiFi network each time. Useless as a portable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work out of the box. Couldn’t connect to WiFi and couldn’t connect with Bluetooth. Returned it and bought a Roam 2. Very happy with it.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your experience with the Roam SL. We're sorry to hear that it didn't meet your expectations out of the box and had connectivity issues. We're glad to know that the Roam 2 has been a satisfactory replacement and that you're happy with it.

      Thank you for being a Sonos customer! john.milton

  • Pros mentioned:
    Bluetooth, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great speaker - poor app

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a lot of bluetooth speakers throughout the years. Pound-for-pound, this Sonos speaker has the best quality of any speaker I've ever owned. The design is elegant and the wireless charging unit is simple and unobtrusive. Pairing the unit to my phone was easy. My biggest issue with Sonos is not with the quality of this speaker but how (and why) they force customers to use the Sonos app to play music/audio through the device. I want to be able to use my iTunes app to find music, play music, change music, get information about the artist and much more. I don't want to use the Sonos app to control my music. The Sonos app and user experience is poor compared to the iTunes app and interface. Why does Sonos think their app should stand between their speaker customers and the preferred music provider of their choice. They make a great speaker but they don't make a good app. In speaking to other Sonos owners, they all have the same issue. I believe Sonos should rethink how they force their customers to use their app. To be clear, this is a great speaker and if you don't have a problem using the Sonos app to control your music, I highly recommend this speaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE PRODUCT DON'T BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE PRODUCT. IT NEVER CONNECTED TO MY WIFI OR BLUETOOTH. NOT EVEN SONOS TECHNICAL HELP COULD SOLVE THE ISSUE. I RETURNED IT FOR A BOSE REVOLVE II

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned after a day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unclear instructions and would never connect using the app or directly to the device. Neither BT or wifi options worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Battery Life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery life, really rough experience. Trying to tal to BestBuy but they’re not the best buy…$$$

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      I’m sorry to hear about your experience with the Roam SL’s battery life and the challenges you’re facing with Best Buy. It’s frustrating when expectations aren’t met, especially after investing in a product. I hope you’re able to resolve the issue soon, and that Sonos can improve the experience for future users. Your feedback is valuable, and I’m grateful you shared it. john.milton

  • Rated 1 out of 5 stars

    Remote Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold as works with tv. Tv can’t add this units app. To utilize Bluetooth capabilities connections

    No, I would not recommend this to a friend