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Customer Ratings & Reviews

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$42.99
Save $137
Comp. Value: $179.99

Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,521 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great portable speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has that great Sonos sound from a small portable speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Roam Great Speaker in Such a Small Package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker and even better when paired!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker in a Small package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Just what I would expect from a Sonos Speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a little speaker! Easy set up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for the house. Super clear and amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Roam review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...the sound is just amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound and better than expected battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Roam sounds good but not as flexible as I’d hope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SONOS but I’m still trying to figure this speaker out. I’ve got 2 systems and this speaker doesn’t go back and forth. Sound is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Shattered High Hopes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is not as high as I thought it was going to be. It’s difficult to operate. Seems like it gets stuck when pairing to a device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! Connected to my Sonos ecosystem seamlessly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos is So So

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was over rated, the JBL Wireless Product is far more superior

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Works well with Sonos system in my house too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonia portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality blue tooth has incredible range

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Known issue: Sonos Roam randomly stops playing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this speaker very much with one big caveat. Our home has multiple wi-fi hubs. Occasionally, despite the Roam staying in the same place, it will try to connect to a different hub. When this happens the sound will stop even though my phone shows that it is still playing. This is a known issue to Sonos. While they are working on a fix, the only solution they currently offer is to hold the power button for 12 seconds and then turn it back on – thus doing a hard reset. Given that there is no way to predict when it'll stop playing music and the time it takes to reset it, I would not recommend purchasing this product. It took multiple calls with their support team to arrive at this answer. Sadly, I missed Best Buy's 15-day return window and am now stuck with a defective product. I strongly feel that this product should not be sold to customers until this known issue has been resolved!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sonos Roam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music from Sonos Roam! Get music from cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear audio but this unit is limited to what it can do. Use in smaller spaces. My only hiccup that I can find is the power button. It can be accidentally turned on by carrying it around.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great addition to Sonos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to Sonia collection seamles BT transition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker and great size! The sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Love Sonos but the Roam fell flat.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos products. I have 3 FIVES and sonos one. The Roam fell flat. No bass response. Clarity was fine. Not blown away at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow amazing sound from such a small device. Love it!

    I would recommend this to a friend