Customer Ratings & Reviews

In noisier situations the background music to vocalists gets lost and only the singers’ voices are noticeable. That said there is quite a lot of vibrancy to those very vocals.

First Sonos speaker. Nice sound although works better when connected directly to WiFi compared to when using Bluetooth. Outdoor sound not as good as expected but still overall a good speaker.

Great sound, took it on vacation worked perfectly.

Good Bluetooth speaker . Good treble and good bass

Worth every penny. Amazing sound and functionality.

Sound it incredible and it works great with Google.

Had to exchange for a new one. The sound quality wasn't like it was when I first got it. Also, zero instructions on how to use it. On top of that, it comes with a charging cord, but no plug.

Very mediocre quality. The only pro to this speaker is the Bluetooth and wifi capability. Battery life isn't even good.

Great sound, but poor battery life. Is confusing and annoying to turn on off or put on sleep mode.

Heard great things about this speaker but I returned didn't charge or power on

doesn't stay charged... doesn't work with phone can not use it don't buy this....

Great sound for a small speaker. Battery life is very limited.

I like it so far. My Bose SoundLink BT speaker died, so I purchased this. I wish it had an aux connection, because connecting with Bluetooth (vs Sonos app) isn't the greatest.

The Sonos ARC was a good purchase. I really like the sound stage. It is a perfect compliment to my already existing Sonos ecosystem. This sound bar is usually back ordered but I was able to get in-store delivery a week after ordering. I was very happy with the service that Best buy provided. Good work.

Battery stopped charging in less than a year and support is god awful.

Was not blown away by this speaker. For some reason, the battery would die super quick in standby mode. Too expensive to be mediocre.

Was a good speaker but returned it because the price still was too high for the quality and it's features. Would recommend going for a JBL Flip over this and saving the money.

I have a been a purchaser of Sonos’ smart speakers for over five years now. I have a home system comprised of Play:1 and the newer generation One speakers throughout the home. I really love the Sonos brand and wanted to expand the system and add one of these to the kitchen. The idea that I could move from indoors to outdoors and take this speaker on a trip sounded perfect. This particular speaker will not connect to the Sonos system for very long. After calling Sonos’ technical support and running a diagnostic of my system, they said that they believe it is because I have “too many” devices connected to the home network and that I should look to reduce the number of devices in the network and change WiFi channels. Nothing they recommended, works. However, I have five other Sonos speakers connected to the Sonos system and all work flawlessly. In addition to my WiFi connection issues, the Bluetooth function rarely works. Again, in speaking with Sonos’ support, I was told that I should disconnect other Bluetooth devices from my iPhone prior to connecting to the Roam as it has been known to cause poor connection performance. Searching through the Sonos forums I find that many people experience the same issues as I. The Sonos Roam, although great sounding, appears to have terrible WiFi and Bluetooth technology. I am considering returning this for credit and trying a Sonos Move.

Frequent disconnect from wifi, short battery life, not nearly as useful as our other Sonos speakers

Works well when it does. But if you leave it uncharged for days it never comes back to life. This is my 3rd unit in months. Hope it works. I found the issue I was having online. Basically no sound and volume forces its way down to 15. Even if you move it to 100 no sound. I have many other sonos products including the sonos move. All are more reliable than the sonos roam