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Customer Ratings & Reviews

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$42.99
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Comp. Value: $179.99

Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,521 reviews
  • Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great speaker with even better voice Recognition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roam speaker is a great product, it works as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker didnt work as well as the reviews said. It doesn’t connect automatically so its a hassle to connect to phone or ipad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Absolute junk. Battery doesn’t age well.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. I bought 2 Sonos Roam speakers. Both speakers lasted exactly 19 months. Sonos told me there is nothing that can be done and I can send them both in for 30% off my next purchase. Avoid the Roam speakers. They sound great, but too expensive to be a throw away speaker. Plenty of other competitors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ROAM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and convenience! Best portable speaker ever A

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roam Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and love the battery life!!! Awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On her list...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my daughter, she requested it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Much better than Sonos move. More functions

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very poor standby battery life.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is just okay, and the battery management is truly terrible. This speaker will lose about 50% battery per day while on standby. So if you fully charge it Monday morning and then let it sit without any use, it’ll be dead by Wednesday morning so you’ll need to charge it again if you want to use it.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for leaving a review on Roam. We recommend turning Roam off completely by holding down the power button for a few seconds. This will ensure the Roam is off and not in "standby" mode. Which will drain substantially less power. Feel free to head over to sonos.com/support. From there, you can choose which way you prefer to reach out to us! Thanks again! john.milton

  • Rated 5 out of 5 stars

    Sonos roam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he loves it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Worst speaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working, the battery died too soon and the worst was a gift for my nephew and he lives in Mexico

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Power button

    Rated 1 out of 5 stars

    good design poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product has battery issues. the power button was not designed properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sonos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker that fits into the ecosystem of Sonos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep up with the competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product would pair with the Move via blue tooth. Other competitors pair with more than 100 other units. Get it together, Sonos!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Completly Satisfied with Sonos Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think the highs were very good. The ease to connect to bluetooth was not good. The overall quality of the speaker seemed very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sound quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great in theory, no so great in practice

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had a Sonos system for many many years, the most current iteration of which includes 2 Beams, 3 SLs and a first generation Connect. The first thing I had to do once I got the Roam was convert my system to Sonos' latest software, which they call S2. I had been putting it off since my current components were all S1 compatible. But to use the Roam, I needed S2, so I converted. I had some hiccups doing that, but that is not the subject of this review. Once I was on S2, I was able to add the Roam relatively easily. The sound quality seems very good for such a small speaker (it's smaller than what you would think just from seeing pictures). The build quality is also typical Sonos quality - solid, heavy feel and with actual buttons instead of touch surfaces. Though I haven't put it through it's paces in terms of getting it wet, exposing it to the elements, etc., I would imagine that this is one durable little speaker. The fact that it has wifi, AirPlay 2 and bluetooth also makes it very versatile - you literally have every option to connect to it except for a line out. But, this is where the fun ends. It seems there are issues with batterly life on this product. I'm not sure if the way the speaker behaves is what Sonos' engineers had in mind or if a future firmware update will take care of this, but the battery life has been abysmal. With literally no use, the battery drains very heavily throughout the day. And that is with the speaker supposedly 'off.' There's supposed to be a 'sleep' state but I'm unsure how to tell if the speaker is off or asleep. There's a button on the back to turn the speaker 'off' but I've found that after a while, the status indicator on the speaker will be on, meaning the speaker is on. And, this is with no interaction on my part - I haven't opened the Sonos app or tried to AirPlay or BT to the speaker, so it seems to be either turning itself on or waking up for no reason and then draining the battery. So, if you need to have a portable speaker that is ready to go somewhere when you are, I wouldn't count on the Roam at this point - you just may find that when you get to the beach or picnic or wherever, what you thought was a fully charged speaker will have very little to no juice left, unfortunately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size, built quality and sound clarity of the speaker were good however it significantly lacks of bass.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    No power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very low and the battery does not last. It's not worth it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Move away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shut off in the sun, wouldn’t charge. Surprised me because I love all my other Sonos products.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for the review. It shut off as a safety feature so that the speaker doesn't overheat and damage. Similar to what most cell phones do if left in direct, mid-day sun. Roam does require a 7w charger to charge it properly. john.milton

  • Rated 3 out of 5 stars

    Works well when it connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly have connection issues with this. Have already had to factory reset it twice. 3

    No, I would not recommend this to a friend