Customer Ratings & Reviews
- Model:
- ROAM1US1BLK
- SKU:
- 6454811
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.
This summary was generated by AI based on customer reviews.
Pay attention to the Poor reviews.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rest of my Sonos system is fantastic. Arc, Sub and One SL all work great. The Roam is a piece of garbage. Doesn’t stay connected to the network with random drops. Has trouble reconnecting to the network and sometimes phases in and out where it will play one second of a song followed by two seconds of silence. All while the rest of my Sonos system is functioning just fine. In addition, being 4 days outside of Best Buy’s incredible narrow return window is equally frustrating.
No, I would not recommend this to a friendJust okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure it out. Unable to connect as easily as it says. Maybe it just me…
No, I would not recommend this to a friend- Cons mentioned:Charging
troubling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit will not charge even with 10v connection. Not sure what to do.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi and thank you for taking the time to write a review. We require a 7.5w minimum charger to charge Roam. Please don't hesitate to reach out to us by heading to sonos.com/support. We'd love to answer any questions you have about your Roam.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not completely blown away. But awesome with the Sonos ecosystem. Button pressing is awkward and a bit complicated.
I would recommend this to a friendOpen box item did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Open bi item. Returned it the next day.
No, I would not recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After all the hype I found the sound lacking. Went with JBL and love it.
No, I would not recommend this to a friendSonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok Kind of low. Definitely for I can’t type setting in a tent . I went to purchase the move
No, I would not recommend this to a friendBass could be a little louder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent device, I thought the bass would be a little bit louder, but all in all decent device
No, I would not recommend this to a friendI needed a speaker, not a personal marketing guru
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have heard good things about SONOS, so I decided to purchase a Roam to use as an external computer speaker. The problem is that SONOS has implemented several hurdles in order to use the speaker, including requiring a smart phone to operate the speaker, creating an account with SONOS, agreeing to mandatory data collection, constant precise location tracking and constant microphone recording and monitoring. This may be good for people that don't mind being pigeonholed into a single brand. But for the rest of us that use better sounding options, SONOS is not the way. I ended up returning the speaker and going with something simpler.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Not a good speaker, do not buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, this speaker has more cons than pros. Every time you plug it, it turns on by itself. When you connect it to air play, sometimes you can’t play anything even tho it says it’s connected. Battery it’s bad too, it will only last around 6 hours with a full charge.
No, I would not recommend this to a friend Complete garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, already stopped working at the year and half mark.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Horrible power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this after two weeks. It was difficult to find the right power source to charge this to 100%. Sonos should include an A/C adapter if so many adapters aren't compatible. Once charged to 100%, it would lose 20% per night with the device powered off. Unacceptable. Not worth the cost.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there. Here are a few tips to help preserve Roam's battery life: make sure you are powering down when not in use (hold power button full 5 seconds), disable any voice assistants when not plugged in, and ensure that you are charging with a 7.5W or higher charger. If you have tried these methods and are still experiencing issues, please reach out to our support team and they can help: support.sonos.com.
- Cons mentioned:Battery life
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life drains even if it’s not on. Doesn’t hold a charge
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We recommend holding the power button for 5 seconds to make sure the Roam is completely turned off. If you don't do this, the Roam will go into standby mode, turning on without you noticing potentially which will drain the battery. Also, make sure you're using a charging brick with a minimum of a 7.5 watts.
Inconvenient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to download an app to get it to connect, which I found to be inconvenient. I returned it.
No, I would not recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really hard to pair. Had to reset a million times.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sonos Roam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool speaker, really great sound for its size. Id reccomend it
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for the review! We're glad you're enjoying the Sonos Roam! We were wondering if you would consider changing the review to a 4 or 5 star if you would recommend it? If your ranking is a 2 star, we would love to hear what your concerns or any negative feedback that you have.
- Cons mentioned:Battery life
big disappointment... find some othere device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great if plugged in... i wouldn't really call this portable as it is virtually worthess if not fully charged. the batterey discharges quickly and takes a long time to charge, so this is not a device you want to take on vacation or out of your house for that matter.
No, I would not recommend this to a friend Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have sooo much Sonos in our house but it just was too weak for us
No, I would not recommend this to a friendI wish a better design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the setup botom, is to hard to press and the setup experience isn't intuitive
No, I would not recommend this to a friendSonos Roam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn’t worth the price in my opinion. Lacks Bass and But good battery life.
No, I would not recommend this to a friend