Customer Ratings & Reviews

The battery life and charging of this speaker is very poor. I returned it. Sonos, do better!

Stopped working less than a year later. It won’t hold a charge.

I was interested in this speaker mainly for it's portability. My house is Sonos connected, with speakers throughout the house. I was really interested in seeing how this would prefer outdoors to use in my backyard on the patio. I was not disappointed. Sonos delivered with the Roam speaker, in providing Sonos quality and performance in a small form factor. I also have the Sonos Move, which is larger and also portable, but the Roam is the first Sonos speaker that truly feels portable. It's small enough that you can throw it in a bag and take it with you. With the Move, I can't really do that. The Roam comes with all the Sonos features that you'd expect. Setup was simple. Connecting to my Wi-Fi and Bluetooth on my phone was simple. Casting music to the Roam from my phone worked just as you would expect if you already have other Sonos speakers. Battery life is decent, and the Roam charges quickly. We've had numerous parties and found that the Roam was able to hold a charge through the party without issue. All in all, it's another great speaker from Sonos.

Speaker worked okay for the first month. Was difficult to connect via bluetooth (worked fine over wifi, connected easily with my multiple other sonos products. After about the first month. It stopped working completely. Won't connect to anything. This is my second go round with the roam, and I would not recommend it.

Device won’t function without somos app which from reviews on App Store is a pretty poor user experience.

This was highly anticipated to add this to a great home collection and use this to expand truly mobile. 1. Sonos app does not work without WiFi so you need to get each music app to use remotely. That’s not horrible but should be integrated to be seamless when you leave home and let the tunes keep playing 2. I’ve got a Bluetooth speaker for less than half the price sounds much better!

Did not get 3 months before my Sonos Roam became a brick! Called Sonos support they did troubleshooting for 40 minutes determined it was defective and asked me to see if Bestbuy could help me out called Bestbuy support told me they couldn't do anything to go back to Sonos Thanks for the help BestBuy. I guess being an Elite member doesn't count for anything no support.

Crap in a box. Doesn’t hold a charge at all. Poor quality

I cannot connect to the rest of my Sonos network will be returning.

WASNT HAPPY Couldn't play them together unless I was around wifi

I expected better sound for the quality of Sonos. You can find better sound in other smaller speaker.

I wish I could review the sound quality and connectivity, but unfortunately I am finding this impossible to setup. It just doesn't connect to or work with the app on my Android phone. I must have gone through half a dozen articles explaining it, but it just fails. Very frustrating!

Very disappointed, was so looking forward to it! I don’t know if it was because it was refurbished or what, but every time I want to use it. I have to go through this while process of it connecting it, from resetting it, to charging it when it has even been used for long, not sure what do or am I doing something wrong! Can anyone help!

For the price I expected it to sound a little better

Doesn’t come close to what I’ve come to expect from Sonos. Very well made. Just sounds cheap.

SONOS Customer Support told me I did NOT have to have a smartphone to set this up if I was going to use this on my laptop. As it turns out they lied to me and you do have to install an App on a smartphone to set this up. I have a work smartphone and am NOT allowed to install outside apps/software.

Sound so not very loud and it’s difficult to connect to your phone to play music

If you like blinkin blue lights, this speaker's for you. If you like to hear sound, try a better speaker. Spent six hours trying to connect with wifi and blue tooth with no luck or customer support. My Sonos System is the best ever; this speaker is garbage. Returned to Best Buy.

I took the time to spend the past week with this speaker, trying it out in various settings. I have a home with several Sonos products. This little speaker is amazing for its size. I took it out by the pool & was amazed at the quality outside. Alexa works great from a distance. Also connects great Wifi or Bluetooth. You have to have your phone set to the same wifi as your Sonos soundbar & speakers for Airplay. A lot if people mentioning dropping in & out with airplay . The wifi setting was my solution . Everything is working great now. Loving it . Wish the battery had a longer life but it is not a deal breaker for me. Love Sonos products.

this brought back memories of trying to listen to a CD on the school bus. skips like a bundle of sticks on the way to the ball, and I ain't talking cinderella. the SONOS app is terrible, the always-on mic is a great way for them to compete with Bezos.