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Customer reviews

Rating 4.3 out of 5 stars with 1719 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,719 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Delightful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker Great sound I'm very happy overall

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Really Portable Sound System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, versatile functionality and great sound quality. I even took it with me on vacations. Without the expense of the other battery operated higher-end model they have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Sonos products and love them all! Roam is no different, this sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Connectivity was frustrating. Charging was frustrating. 50/50 if it worked, but when it did GREAT! Just inconsistent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounding speakers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding speakers for the price. The Wi-Fi version is convenient and can be used for airplay.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    A worthy addition to the Sonos family of products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of Sonos devices, and have had many of them for years. The Roam is a surprising speaker in that for its size it offers excellent sound. The mids are very clear and the highs are respectable. Out of the box, the bass is in my opinion over-boosted; I don't expect thumping bass from a speaker of this size. I think Sonos has overcompensated for the small driver. That being said, a couple tweaks on the app to lower the bass leaves you with an excellent, well-balanced speaker. I have a portable from another well-known brand, and the Sonos beats it easily even though it's smaller and less expensive. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Nice Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice speaker that sounds very good, light weight, and very portable. The roam works well with the SONOS app, but it only works with their S2 app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    An amazing experience

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i couldn’t complain about the experience with this particular product it just sounds completely amazing especially when sinked with other sonos product’s it becomes a party.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good remote speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this speaker. I use it for travel, and the sound is excellent. The only complaint is that it is heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great open box purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive research I decided on the Sonos Roam for a portable bluetooth speaker. Unfortunately, it seemed like it was backordered everywhere since it was released two months ago. While checking BB's website I saw there were open box - excellent condition units available. I've bought open box items before, so I was comfortable doing so. The unit arrived in three days, and other than the package seals being cut it appeared brand new. Setup was easy, and the sound is amazing for such a little speaker. While it is one of the more expensive speakers available, it is definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good sound for portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. Very portable. Battery life isn't very long though.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has always made good speakers and this is an excellent portable speaker that they have included to their product line. Have used it camping, beach and in the back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Volume

    Rated 3 out of 5 stars

    Decent product but does not live up to expectation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good quality for a portable speaker, but not as loud as I expected based on the price. Also the battery life is much shorter than advertised (3-4 hours of play time) and there seem to be software issues where it cuts off without warning. I think we would have been better off saving up to much a Move.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was surprised with the sound for the size of this thing. Connectivity is great with bluetooth but sometimes I have trouble on wifi (could be user error).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker with classic Sonos quality. I have been a Sonos enthusiast and i own many, this is just as good for it’s size. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos so I was excited to add this for the house to move around with. The sound is great and the features you love with Sonos are in it. The downside is it forgets its network a lot and the battery doesn't last too long. Only buy if adding to Sonos system. Otherwise buy a good bluetooth...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, portable and great battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the move too, but for the price and quality of sound, its a really good speaker. We alsp bought it with the google home integration and it works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Big sound, little package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, full sound you'd expect from Sonos. Was about to purchase a Bose Micro because of the sound quality, and the convenient strap on the back, but then Sonos announced the Roam. We have a Sonos ecosystem in our house already so ultimately decided to try the Roam out instead. I wish it had a way to attach to bags like the Bose, but I'll figure something out on my own. The sound is as you'd expect. You can connect to your Sonos system already in place, or via bluetooth and AirPlay when on the go. Haven't tested battery life yet. But I imagine this will travel with us where ever we go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to your Sonos ecosystem.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is feature rich and the sound is absolutely amazing for a speaker of this size. If you want a speaker that sounds like the Bose mini, the JBL flip or UE boom go buy one of those cause this ain’t it. The clarity of the highs and mids sounds awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my roam every day, music quality is great, bass could be a little better.

    I would recommend this to a friend