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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,521 reviews
  • Pros mentioned:
    Portability, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, coming from sonos, this speaker sounds amazing for its’ size. Some issues with airplay and grouping to my current sonos system but software issues are usually resolved with an update. Price is a bit high, but you aren’t going to find another portable speaker so feature heavy and with premium sound in this compact size. Also, I just realized sonos spelled backwards is sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size, Sound quality

    Rated 5 out of 5 stars

    Work exactly as SONOS ADVERTISED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are small, well made, portable, functional in how they can stood up or be placed on the side, and sound good for their size. Importantly, they're controlled with the app and mesh seamlessly with our other SONOS speakers in the house. We've used them inside, in the yard and taken them to the lake -- both wifi and bluetooth worked well. I would make the purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and sound quality—sounds much larger than it actually is. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Best for the in the go person

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for a small area, very convenient to go from place to car to place. Simple updates.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great way to add to or start your Sonos'ing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Sonos fan. I've moved a lot and a few years ago after running speaker cables and HDMI cords all over, under, and around another new place I decided I'd had enough. I donated all of my old stereo equipment and dove fully into the Sonos experience. I haven't looked back. It all just works seamlessly, the app is great, and I don't have cord clutter or really have to think about it. I couldn't recommend Sonos as a whole more. Now 1 Beam for the TV and 4 Ones placed around the house, I decided to try out the new Roam. I bought it thinking I would give it a test try and return it if I didn't like it or think it was worth the price. Well, like all Sonos products you do probably pay a few dollars more. But to me it's worth it. The Roam has been great and it, like everything else with Sonos, just works flawlessly. I particularly love how it just automatically switches from bluetooth to wifi connection without freaking out. I've had 2 Klipsch bluetooth portable speakers for many years and the manual and noisy pairing method is just annoying. The Roam just works and sounds great in a smaller room. It's been great at the beach and at parks this summer. I couldn't be happier. I haven't bought the charging dock yet. I have a dedicated cord for it and have been able to consistently plug it in to keep it charged up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Per

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sounds and perfect size. Woikd definitely recommend to my friends, family

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great sounds, lousy battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solves a problem for me in that I needed a small WiFi speaker where the S1 won’t fit. It’s a success in that regard. As for portability, battery stinks as others point out. It’s not even good for an afternoon, however, that’s not a problem for me as i can plug it in my backyard, which was the second app for it. Sound is superior to my UE and low end Bose A lot of bass for a tiny device. The setup is a bit obtuse as the app points you to press something or put your near phone near some NFC component that doesn’t seem to exist. By Sonos standards, the setup needs a lot more qa, however, after three tries it worked and It’s been fine, so long as it’s powered. Very expensive for what it is and unclear if it’s an e-spy or will stop listening with no assistants enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little package with big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little addition with big sound to my Sonos home theater system. I was on the fence about purchasing it but thanks to the superior customer service and help I was on the fence about purchasing it but thanks to the superior customer service and help of the TV tech team at best buy. I am very happy I purchased this product. It is perfect for in the home or on the go. It connects easy and fast and I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Sonos roam wherever you go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was pleasantly surprised by the sonos roam! It is my 2nd portable Bluetooth speaker and the sound quality that comes outta this thing just pumps! All the features work well! Set up is a breeze, Bluetooth is great! It is a little expensive but definitely holds up it’s worth! Highly recommend giving the sonos roam a try if you’re interested in a portable speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound for the small size and high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing small speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a power house in such a small device. Fills the room with clear sound and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam is awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a small size. Easy to add to Sonos system I already had set up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Excellent sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and set up. And can control the sound with a smart phone. Excellent sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sonos--Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sonos to enhance a model I was given. It is great to take outdoors on the lanai and by the pool. Works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its not bad, but battery life is sub-par.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally bought this speaker as a portable speaker to take camping and on other trips. However, the battery life is so bad on it that its basically pointless to take anywhere. It legitimately feels like we only get MAYBE 2 or 3 hours out of it before it dies. So it is now a home (quasi) portable speaker that we keep plugged in wherever we take it throughout the house so it doesn't die on us. Sound quality wise its just like all other Sonos products (which I have both the Sonos Beam and 2 of the satellite speakers). It sounds great and gets pretty loud. I recommend it but I wouldn't really call it all that portable due to battery issues. (It also can be a pain in the butt to connect to sometimes)

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item and we love the portability and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, long battery life, and great sound from a small portable speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound, nice battery life, light weight. 100% Recomended

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome sound in a small package.it’s very portable and looks nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not sure if I would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this speaker after having an LG Bluetooth speaker that had decent sound. Was hoping for something with a more refined sound and a little smaller and therefore portable than the LG. The sonos roam is quite light and easy to transport around. Sound through the speaker js great. However if I listen to the speak two hours a week, it loses significant charge. I previously used the LG in the same fashion and charged only once a month. This is quite a disappointment as I have other Sonos products and expected more for this speaker. Additionally the sonos app can be cumbersome at times and hard to navigate.

    No, I would not recommend this to a friend