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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,521 reviews
  • Rated 4 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the Roam....set up instructions could be more informative. But once it's set up it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. Only problem is the bluetooth does not work well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roam is terrific- very portable and with good sound. Just wish it was available at retailers such as Best Buy in the full variety of colors offered in the Sonos website

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Portable with very clear acoustics.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as the SONOS Move but I didn't expect it to be. It is very portable to put on the side pocket of my backpack and in the baby stroller. Music is very clear and never distorted.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing speaker for its size wow just wish Sonos can stop being stubborn and add the power off feature from the app even competitors like Bose and UE have these features that’s why I can’t give this speaker 5 star rating. It’s not so smart when you can’t even add a simple feature like this in this day and age. SONOS PLEASE STOP BEING STUBBORN SERIOUSLY IF I CAN SAVE 3 minutes of time on battery life before it auto shuts off I will take it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    another great Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black has really good sound for a speaker of its size. very portable to carry along anywhere you need

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Roam...Worth It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory with easy portability for working with the bluetooth on your phone. Part of my wife's business is working in a small workroom and the Roam's sound is fantastic in there!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Fantastic Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite devices. It can easily fill a room, and works pretty well outside considering the cost. The latest update has improved battery life on Bluetooth, and I love wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound as usual, battery will need to be improved for the upcoming version

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Flawless Victory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn’t have been surprised when I set up the Roam and it sounded like pure heaven. I own several Play One, Playbase and now this Roam. Flawless sound, perfectly portable and fills a room quite easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good but pricey

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, easy to set up with an iPhone. I wish the volume got a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound and quality in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have other sonos speakers and know the quality of sound and build and work well with Alexa. We wanted similar capability and sound quality to take with us outside. Great sound from a small package.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    SONOS ROAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE SOUND AND EASY TO USE STILL WORKING ON PAIRING WITH OTHER SONOS PRODUCTS

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a small speaker. The size is good and charging is simple and holds a charge for a good time. I have other Sonos speakers and am able to link them all together or solely by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Portable with great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small Bluetooth speaker to play music while in the hot tub. This speaker is perfect! Great sound and very portable. I love how Alexa plays so many songs!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roam is good, but just doesn’t blow you away like their other speakers. It’s also rather pricey. The buttons are difficult to see cuz they are small and not a contrasting color. I bought it to put in the garage, but it didn’t satisfy me. I guess I’m picky cuz we have a Sonos Arc, Sub, and Ones in the family room. I ended up buying a couple more Sonos One speakers for the garage. We’ll use the roam at the beach.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Roam, the perfect speaker for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Great sound, small and portable. I use it on my patio with Wi-Fi and at the beach or sitting around after my softball game with Bluetooth

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Roam is the product, Sonos alway meant to create

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a long time Sonos customer. Roam is the missing product, Sonos always meant to create. Great sound quality for it's size, easy to set up, robust and resilient construction. Will highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam Looks Classy and Sounds Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sono Roam portable Wifi and Bluetooth speaker! I bought it in the white color and it looks very classy! The size isn’t overpowering and the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great first impression, but bad long term.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roam sounds great but overall its not a good user experience. The wireless charger is a separate purchase. You don't need it but its a nice to have, But the device will sometimes die while its sitting on the wireless charger. Which you need to plug in a USB-C cable to the back to get it to initially charge back up sometimes. The battery life on this is terrible. Using it off the charger will get your a couple of hours maybe around 4-5 from my experience. Everytime I try and pair it to bluetooth I usually need to reboot the device a few times until I can get it pair/connect correctly. I have had mine for a year and it is currently in a state where it shows its charging but it isn't and I can't power it on or do anything with it. This seems to be common looking at the support community forum.

    No, I would not recommend this to a friend