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Customer Ratings & Reviews

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$42.99
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Comp. Value: $179.99

Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,521 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and don’t know why it’s been missing from my life. Love enjoying music while on the balcony. Love having it matched to our indoor Sonos speakers and walking from indoors to outdoors as the music continues. Sound is crisp and clear. Package instructions could be better as I had to google how to perform some of the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    happy with sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great small speaker with a sound of bigger portables. My only issue with the roam is the impossible to see controls on my black one. They should be highlighted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Blue Tooth Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! I love this speaker! Wanted something that would hook up to my phone, so that I could pick any music I wanted, especially for an outside party! The sound is incredible. My Best Buy sales person suggested specifically this Sonos! Great choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mini- me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have the Sonos arc,move and now the roam.I love them all.They are well worth the money. I take my Sonos roam with me golfing,it has perfect sound while miss-hitting a bunch of golf balls. When I get home I leave it in the bathroom to play music while showering. The Sonos roam really has a high quality sound. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Apple TV and other apple products with airplay

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SOUND AND CLARITY FOR THE SIZE EXTREMELY LIGHT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos Roam is good, but not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brand, but this was a disappointment. I purchased this to listen to music and to have teleconference calls. Maybe my expectations were too high.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    roam is a treat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, ultra portable and love the wifi hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sounds amazing for its size. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    another quality product from sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the roam to sync with my current system, but after adjusting some network settings with Sonos customer service, it’s been easy listening. The roam performs as expected with exceptional quality audio and bump you wouldn’t expect from a speaker of that size

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    A Big Let Down from Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a rather big let down. I preordered this thinking it would perform as well as their other products. It is just not up to par for Sonos. The power on/off is unintuitive, and the LED indicator is tiny, so it’s hard to tell if it is on or off. The two times I’ve gone to use it the battery has been dead, but even that is hard to tell because of the LED and lack of signifying tones. Then there’s the sound. It is ok. I thought it would be reasonably good, considering the size and brand. Coming from owning four different UE Booms, I was really let down that this didn’t sound almost as good or better than the UE products. For the price I can only give it favorable marks for the shape and color. I wanted white so it wouldn’t get as hot in the sun, and the shape directs the sound in a specified direction. At this point I wish I could just get my money back and forget I tried to upgrade from my UE devices.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We’re sorry to hear of your experience with Roam. Please reach out to our CX team via https://support.sonos.com/s/contact and we’ll be happy to assist you. john.milton

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for use on outdoor patio

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Apple devices on outdoor patio at home using AirPlay and WiFi. Alexa works from across the room. I bought the wireless charger and leave the speaker on it when not in use so it is always active. Sound quality adequate, not as good as Sonos One. Good size for taking on picnics or parties.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, super portable, easy to sync to others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wifi/Bluetooth speakers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all seriousness you can't go wrong with Sonos. My home theater is all sonos and slowly upgrading all speakers in the house to sonos. Great portable wifi/Bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sonos Roam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent but there have been numerous continued issues with connectivity and power. You must turn the device off manually so it will die quickly if you stop listening and forget to shut it down. It also turns on automatically over the network (house) which doesn’t make sense because if left on, it will die. I have 5 Sonos speakers and I was very disappointed with this product. I tried to reach out to Sonos and never heard back.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We're very sorry for the inconvenience. We recommend making sure that you're using a 7.5w charging brick to charge it. An example of this would be an iPad charger. Also, when you're not using it, hold the power button on the back for 5 seconds to turn it off completely. If you let it just fall asleep or press the power button briefly it will go to into a low power mode which potentially could turn the player on without you realizing it. Feel free to head over to sonos.com/support to reach out to us however you prefer if you have anymore questions or need anything else regarding your Sonos. john.milton

  • Rated 3 out of 5 stars

    Not for video calls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fault, I did not review the product thoroughly before buying. Even if it has a microphone for alexa, it will not work for video calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the Sonos ecosystem and great while traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Worth the cost. So far so good. Glad we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. The controls are hard to see and hard to use. The battery seems to always be discharged.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple Sonos beams, one of them is in my room and I have gotten used to listening to nature sounds and thunderstorms on it to help me sleep. I got the Roam because I wanted that experience when I travel and it did not let me down. The bass and clarity that comes from this tiny portable speaker is exceptional.

    I would recommend this to a friend