Customer Ratings & Reviews
- Model:
- ROAM1US1BLK
- |
- SKU:
- 6454811
Customer reviews
Rating 4.3 out of 5 stars with 2521 reviews
(2,521 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Nice Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. However, fir tge price, it it should also be Bluetooth.To be able to play music from my own devices. Buttons should be easier to see and use.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friend Rated 3 out of 5 stars
returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a gift for our son, who said it was difficult to connect too. We returned it.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
One Great Side speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Roam as a side speaker for my wife who has some hearing loss. This is one great speaker for that purpose. My wife absolutely loves this speaker, she can hear the words that are being said and even the soft voices.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great little speaker for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a trip, and was not disappointed. It's small and light enough to easily bring on a plane in a carry-on bag without weighing it down or sacrificing any space. Setup was a breeze, and for the size I was impressed by the sound. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good speaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker sounds good but can be challenging to set up. The single on/off/Bluetooth pairing button can cause it to be difficult to switch devices.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
It will delight your ears & devastate your wallet.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, but here's what it can't do: 1. Can't use Google or Alexa over. bluetooth 2. Can't create a stereo pair over bluetooth 3. Can't make or receive voice calls Here's what mine won't do: 1. Won't let me add Alexa 2. Won't stay connected over wi-fi If you want to pay more to get less features for sound quality alone, this may suit your needs. Otherwise, there are other speakers that do more for less.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great flexibility and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the quality of the sound from these speakers compared to the Amazon “Dot” they replaced. The flexibility to group speakers in different rooms is very enjoyable whether listening to ITunes, Pandora or even the audio from TV through the SONOS Arc.
I would recommend this to a friend Rated 1 out of 5 stars
Connection issue/ Charging issue/ Start Issue
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the first day there was sporadic issues in connection. All over the internet there’s one opinion that there wireless technology is not working great with so many funtionalities (apple play, alexa, BT) and its poor. But story doesnt end here. It suddenly one day stops working. It just charge charge charge and never starts. Theres a whole group of people who have similar issue. Look on reddit and reviews section for more details. But overall paying so much for such a cheap product is not worth it. I think its biggest USP (multi modal connection) is its biggest downside
No, I would not recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome portable speaker! Sounds great! Easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for any existing Sonos owner and excellent starting speaker for those who are just discovering Sonos! I was on the fence about buying this speaker because I don't usually need a portable speaker, but I am sure glad that I took the plunge! I use it every day!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Dead Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was super excited to use this … but when I got it (I purchased and open box and had it delivered) the battery didn’t seem to hold a charge. Tried to follow instructions to factory reset and that wouldn’t work. Took it back to local Best Buy store and asked the Geek Squad if I was doing something wrong .. they tried it as well and got the same outcome. They accepted the return graciously as “defective”. I guess I will have to try and “UnOpened” box one …
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Only works on Sonos2 app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great for such a small speaker. However this speaker requires the Sonos 2 app and one piece of my sonos system needed an upgrade so I could use my system on Sonos2 app. I did choose to upgrade my two amps but they were backordered for months. So now have to use speaker standalone until new pieces come in to upgrade entire system. Sonos created the problem to require you upgrade pieces that were working perfectly.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Bose is Better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose Soundlink Mini provides way better sound for the price. The Roam didn't even come with a charger and the app is super clunky I had to reset it multiple times for it to find Wifi in different areas...which is a huge process. The tap pairing never worked with my iPhone 12. The charge doesn't last as long as the Bose product. It also does not come with instructions. Over all good design but for the price I was expecting way more. I will be returning.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Battery life
Rated 2 out of 5 stars
This battery will have you feeling drained.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, but the battery makes it nearly unusable. Battery is draining 25%-30% per day when in standby mode. I’m getting about 3 hours of playback on Bluetooth before it’s dead. Maybe something that can be fixed with software, but I’m not interested in being Sonos’s beta tester so it’s going back.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there, and thank you for the review. Here are a few tips to help preserve Roam's battery life: make sure you are powering down when not in use (hold power button full 5 seconds), disable any voice assistants when not plugged in, and ensure that you are charging with a 7.5W or higher charger. If you have tried these methods and are still experiencing issues, please reach out to our support team and they can help: support.sonos.com. - here you can reach out whichever way you prefer!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality little speaker for on the move
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sounding speaker for its tiny compact size. Highly recommend adjusting the sound setting for this speaker in the SONOS app to get the true quality you want. Makes all the difference as most things at default are ever truly optimized.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Sonos Roam! Size is perfect, not too heavy or too light. Easy bluetooth connectivity or use as part of your Sonos system. Super convenient for on the road listening. Battery life seems as advertised. Highly recommend this compact speaker
I would recommend this to a friend Rated 3 out of 5 stars
Average sound quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average sound. I went with the similarly priced UE boom 3 since that sounded better.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Another winner from Sonos.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 16th Sonos product (Arc, Play Bar, Sub, Amp, 2 3’s and 9 0nes). Sound quality, design, multiple ways to use them, all playing from the same song or everyone playing a different. And it’s all controlled from my phone or tablet.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love! My favorite Christmas present. It's such a powerful speaker for it's small size! I got it for my office/craft room, but I've taken it outside for a neighborhood party and it works great. Battery life seems as advertised.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The most versatile speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roam delivers fantastic audio for its size and offers an insane amount of versatility when compared to competition. Once setup, it can be placed anywhere in the house and charged wirelessly with any Qi charger. It's just such a fantastic device to have around.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Enjoying Sonos Roam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. The set up was not easy--had to call customer service, however, the representative was very helpful and got my issue resolved.
I would recommend this to a friend













