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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,521 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Netter sound than Amazon Tap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Amazon Tab and it kept dropping out whenever using it as a Bluetooth speaker. This speaker sounds better and does not do that. It connects everyone i use my phone or laptop or iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bummed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! And was easy to get connected with my other Sonos speakers. The problem is with the battery. The battery life was terrible when it wasn’t on it would not hold a charge on standby. I’m really bummed I returned it.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for your review. Here are a few tips to help preserve Roam's battery life: make sure you are powering down when not in use (hold power button full 5 seconds), disable any voice assistants when not plugged in, and ensure that you are charging with a 7.5W or higher charger. If you have tried these methods and are still experiencing issues, please reach out to our support team and they can help: support.sonos.com/support john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Sonos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Sonos Roam. I didn't know that it needed to charge first before paring it with my phone, but once connected, the sound and quality were amazing. I love all of Sonos products.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible interface and compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty tech savvy but have had nothing but frustration with this speaker. It’s not compatible with older Sonos products (ie, you need to use a completely different V2 Sonos app and won’t be able to easily stream concurrently with older Sonos speakers). An even bigger irritation is that the speaker comes with a USB charging cord but no plug—and a standard iPhone plug isn’t high enough voltage to charge the speaker. That took us a while to figure out. I’ll be returning this and getting a standard blue tooth speaker. Major disappoint.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact & powerful! At first I wasn’t sure about the price, and if it would blend with my existing Sonos system easily. But, it did, and I am pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality unfortunately had to return as I had trouble linking it to Google Home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly impressed with the sound quality and the Bluetooth range for such a compact speaker. Aside from issues setting up the wifi, this is has been a joy to use. Sonos never seems ro disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Full of surprises.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassingly good sound for such a small size. Very good range for Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for Outdoor and Bathroom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect speaker to take outside while working in the yard or hanging with friends. We keep ours charging in the bathroom so its always ready to go and allows for safe shower tunes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sonos fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great sonos product. Sounds great for the size. Only wish the battery lasted a little longer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solo Mio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos did a great job for a portable mixed use speaker. It is a supplemental one and not ideal for the surround sound you may want. But in a small apartment this may be a good fit if you have 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t impressed with the sound . I have multiple sonos speakers and was disappointed in this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality approaches that of the "ONE". I bought for my new granddaughter so she can have music wherever she goes. The whole family loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent but a little disappointed in what you get for the price these days. Doesn’t hold a candle to my Bose speaker for quality or battery life. Also not a fan of anything that I must download an app to set up and use a product. Maybe it’s my mistake buying something that uses Alexa when all I wanted was a Bluetooth speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Big Sound in a Little Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a little package. Works easy with the Sonos app.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Nice little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for dad because u can set it up in your WiFi and and Apple airplay and also use Bluetooth if you don’t want to pick in your network. That was the primary reason I bill for this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works well for everyday tunes and Alexa use. Good size for portability and the volume is surprising for the size. A little bass heavy but it can be manually adjusted

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricy, but the sound is amazing just like the rest of the Sonos products. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds wonderful! Only setback is settings are spotty if you have a network extender, but that is easily bypassed if you charge it in the room your WiFi router is placed. Very happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues being controlled by the Sonos controller.

    No, I would not recommend this to a friend