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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,521 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Decent portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but I have a Move and wind up using that more often. Good for ultra portability.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos. I bought the Roam so i can place it on my bathroom. Only downside is the battery life. But it’s not something that bothers me a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The reviews are true— this rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the reviews are true— this Sonos Roam rocks! Great sound and battery life. The only thing I wish it had was a little more volume elevation. Otherwise it’s a must-have and perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great sound in a portable speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos products! This portable speaker is perfect for listening when working outside the house or when going on vacation to listen by the pool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the battery life in standby is not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent small Sonos Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good small portable sonos speak. Pretty good sound for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sonos sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for compact speaker. Battery life not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Small Portable Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker, I just wish it would work in conjunction with YouTube Video's!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and convenience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of taking this into the flower garden when it is time to pull weeds, or really any outside project. The sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice addition to Sonos family of speakers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this speaker in our home. Great addition to our Sonos family of product. Perfect interaction with the other speakers. Excellent sound! Also works well on its own,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Sonos Speaker Infuriates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fault for accidentally connecting to the wrong network but Sonos’ fault for its software not allowing a factory reset or easy way to switch wifi networks. Tried dozens of times and it just keeps selecting the incorrect network, thereby reminding me of my original mistake and how it will haunt this $300 purchase forever. Also, power button lacks tactile feedback and the power light is so faint it’s hard to know if it’s on or off. Bluetooth connections work well and it sounds good for a small speaker but the network issue is awful and so it’s the only Sonos (of our 7) that is on its own network and out of sync with the rest of them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sonos is the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the best on the market in my opinion. The move is perfect for the beach or other on the go activities where the Move is just too big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Golf cart speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos products, have them all over my home. This one just came out and I had to have for travel. Makes a great golf cart buddy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    cute speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cute little speaker. Very portable. We love it! We use it outside near our pool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are using more Sonos products. I only say that because for the money the JBL sounds better but the Sonos offers connectivity to already in place Sonos systems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bike Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great sound quality, for the price expected a bolder sound. Bluetooth system not great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst product Sonos makes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, don’t waste your money. Speaker quality is great but that’s about it. Doesn’t matter how great the speaker quality is if Bluetooth randomly cuts in and out and also have to reconnect and setup WiFi every couple days. On top of that, battery life is a joke. Boggling my mind to believe Sonos actually put this on the market. I prefer my $30 Amazon speaker I got 7 years ago.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We apologize for the trouble. If you haven't already, we recommend downloading the latest software update which includes an improvement to Roam's battery life, among other improvements. We hope this will resolve any issues you have experienced, but if you continue to have trouble, do not hesitate to contact us at sonos.com/support. There you can contact us however you prefer and we can help connect you with our support team. Thank you! john.milton

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    sonos speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sonos speaker. Can take it and move around the deck. Great addition to our system

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great,unfortunately the power button does not work so i will be exchanging it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Sonos units and was apprehensive but as usual, Sonos comes in and puts a great product out. Very happy. The only slight gripe is I wish the battery lasted longer.

    I would recommend this to a friend