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Customer Ratings & Reviews

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$42.99
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Comp. Value: $179.99

Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,521 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect addition to sonos system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely little speaker to add to my sonos setup. I have it on the window sill in my kitchen, perfect for handsfree music in the kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy integration into our house Sonos System. Love its portability. I can bring what's playing inside my house outside. Perfect small Bluetooth speaker for the park as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Defective battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this speaker would only last about 30 minutes. When charged, it functioned well. Sounds great. Easy to connect and use. Returned it without a problem and replaced it with a different unit.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi there. Here are a few tips to help preserve Roam's battery life: make sure you are powering down when not in use (hold power button full 5 seconds), disable any voice assistants when not plugged in, and ensure that you are charging with a 7.5W or higher charger. If you have tried these methods and are still experiencing issues, please reach out to our support team and they can help: support.sonos.com. john.milton

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first sonos product and really satisfied. Great sound for such a small speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does what it’s supposed to and sounds awesome as well. When paired with my move speaker, the sound quality between the two is unreal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but poor product development

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this speaker. The sound is great but I’m very disappointed. First I don’t like the fact that Sonos asks you for access to EVERY single app and password just to be able to use it. You cannot bypass this. Second it also wants to access location services. I don’t think this is necessary as I will always be in the house so Bluetooth should be sufficient. you can bypass this later. My biggest pet peeve is that I listen to Audible and Libby books A LOT! There is no variable speed for audiobook playback. Which means you are stuck listening to your audio books at the slowest driest speed possible. The setup was okay. For the cost of the speaker I thought they would have some of the technical glitches worked out. I also don’t like how they seem to want to violate my privacy by accessing things they simply don’t need. I will definitely be sending this product back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. With microphone on, it adapts to your environment (shower, large room, outside). Meshes perfectly with your Sonos home entertainment environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sonos is amazing the sound is very clear I love it I take it everywhere with. Don’t wait if you are looking for a good speaker this is it!.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome portable Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable speaker that allows us to have nice sounding music in areas of our home, or outside, that don’t have the Sonos Beam soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    You take her everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and very powerful, difficult to use at the beginning but you have to practice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SoNOS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a SONOS. Love the sounds.. well balanced and clear. Pretty loud for a small speaker. I also have the Move. Thinking of getting another one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great portable speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small speaker battery life is very long and the sound is impeccable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Brand Awesome Sound Fidelity Sound It is incomparable to any other brand Outside Angel from Best Buy Geek Squad helped me to make this well made choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound wherever I want! Works great with other Sonos components in house or when I take outside on patio or up to cottage without WiFi.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid Sonos customer for many years. After reading the reviews i thought it might be convenient to have a mobile speaker so i bought it. I will first say i like to listen to my music at a fairly high volume and this speaker just does not have that output. I am planning to exchange this for a Play 1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Absolutely worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the size of this speaker and convenience of Sonos in a portable speaker. Haven’t used it on Bluetooth but is awesome in the garage and on the patio at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound. Light weight. Bluetooth meh…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound sometimes hard to connect to iPhone app via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Here comes the Boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding speaker with great sound; just as you’d expect from Sonos. Use this on my home network and when I travel on business

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best overall

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months and going...Overall the best portable wifi / bluetooth speaker, not too big or small, solid battery life and quality of sounds is better the competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of this small device. Paired well with my current Sonos speakers.

    I would recommend this to a friend