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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,521 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Best wireless speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and size. I just wish the setup and directions were easier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small package. Alexia enabled if you so desire. Best Buy had it in stock. Love it - so does my wife - and that's important!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great as a Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an anniversary gift for my father. Sonos made an amazing portable speaker. The sound packs a punch while also being rich and nice to listen to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Great sound quality and works really well with my other Sonos products. Battery last a while and portability feature is so cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kemp’s Roam purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos did a good job with this new product. We use two of these in “stereo tandem.” Set up with the Sonos app was easy and the sound quality is real good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for such a little speaker. Compared the sound to my friends Bose portable speaker and this was by far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roaming around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roam with me…. Once again Sonos is on point… I took it to work with me and my colleagues all was impressed.. and now looking into Sonos…

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable Delight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little speaker. Great when traveling, and also great when you are home with the family of Sonos speakers in the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work with older in house Sonos system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this would have been a great speaker if we could have gotten it to work with our current Sonos system . It only works when connected to the Sonos 2 app, but our house is hardwired with an older Sonos system (Sonos 1) . The speaker could not connect ti even get started.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great new Sonia item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the roam I purchased. It exceeds all of my needs. I wanted a portable system that I could play music on and this more than meets my needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to reset it twice, I finally got Alexa and amazon music to work. It was not as easy as the other Sonos products I have, but it works. There is a lot more low end than I prefer, as this is in my office-but when I bring it to the pool its fine. Though I have another Sonos speaker for the pool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Portable !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for outdoor use and travel! I have really enjoyed the sound not a lot of bass . Quality sound and hooked with my arc and sub it ads some nice tones .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sonos fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing on this thing. It determines the volume based on size of the space and you can definitely tell

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but wish that it held its charge for longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clean , crisp sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Clean , crisp and loud enough for a small size speaker. Does not distort sound when played on max volume.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Portable Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kitchen and to be able to bring to the pool. Integrated well with my existing Sonos system and can connect to your phone via blutooth.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    The Speaker is Too Woke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several times, I thought it was charged and it was dead or about dead. If you have a pre-existing Sonos architecture, it will power on whenever you use it, and it won't go off even if you stop playing music. It needs to be plugged in all the time. You can't leave it in your computer bag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Finally Bluetooth from sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been waiting for sonos to come out with a Bluetooth product just like this and it didn't disappoint. Pairs with my existing system and sounds awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounds for such a small speaker. The wifi connection is a little frustrating so I stick to Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second Sonos Roam purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, added to existing Sonos 5 to create surround sound. Blends in with out having lots of wires, etc. Seamless connection to other speakers!

    I would recommend this to a friend