Customer Ratings & Reviews
- Model:
- ROAM1US1BLK
- SKU:
- 6454811
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Portable and amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very convenient and the sound quality is amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker and sound! Clear and crisp for all around sound
I would recommend this to a friend - Pros mentioned:Size
Small but powerful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Roam is a great little speaker. Perfect for a work desk.
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos Roam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, simple to use. Great sound for a small speaker
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Best Bluetooth speaker I have ever had
I would recommend this to a friend - Pros mentioned:Sound quality
Portable winner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little speaker! If you like Sonos you'll love this product.
I would recommend this to a friend - Cons mentioned:Battery life
2 Stars for quality sound.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Cannot get more than a few hours (3-4?) of listening before it's completely drained. 10 hours!?- not a chance! This replaced a $69 generic speaker I had been using, huge mistake as having it on the Sonos app was not worth the downgrade. Intended to return it but son was seriously injured in a car accident and I had to leave town for a month. I have a house full of Sonos stuff and love it but this was a waste of money.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thanks for your review! If you're getting this little battery life, chances are the player is not set to "batter save mode". You can find out more here. https://support.sonos.com/s/article/5085?language=en_US
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and build. Love the portable design and sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect portable speaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and works perfectly with apple airplay 2.
I would recommend this to a friend Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed. This speaker is not inclusive or accessible. It only works if you are on wifi and do not think you can travel with it because you will have to set it up over and over each time you try to play music a new place. Its called a roam but you cant roa anywhere with it… It disconnects several times while music is playing. I called to set up a return and they claimed to process it, now my order says no longer elegible for returns.
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Battery life
Battery life kills the value of the roam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Love that it link’s with all my other Sonos speakers. However battery life is terrible
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for this review. We’re sorry you’re experiencing issues with your battery. Here are some tips that can help. Hold the power button down for 3 seconds to put in bluetooth pairing, and 5 seconds to shut off completely when you’re not using it. Roam goes into standby mode by default after a while of inactivity and when the app is interacted with, it turns back on many times without you knowing. The idea of this is for you to listen to music faster by not having to get up to turn it back on, downside is that it drains the battery without you realizing it. For this reason, we updated Roam to have a battery save option which will turn the Roam off completely when inactive for a few minutes. Also make sure that the charging brick you are using is at least 7.5w and ideally 10w. We hope this helps with your Roam battery life and are happy to help further if needed at sonos.com/support
https://en.community.sonos.com/wireless-speakers-228992/13-3-update-roam-improvements-6861500
- Pros mentioned:Bluetooth
sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Speaker works wi-fi as well as bluetooth
I would recommend this to a friend - Pros mentioned:Sound quality
Rich sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and rich sound for a small speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound from a little speaker! Love Sonos products!
I would recommend this to a friend - Pros mentioned:Sound quality
Really nice speaker but hard to connect reliably
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is really good. The bluetooth connection isn't reliable and finicky. This seems to be a common technical issue based on online discussions.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sonos Roam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable Sonos speaker have ever made! Great quality sound!!
I would recommend this to a friend - Pros mentioned:Portability
Awesome speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker! Easy to connect. Easy to charge? !
I would recommend this to a friend - Pros mentioned:Bluetooth
Awesome portable speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sonos products. It has Bluetooth or wifi pairing options.
I would recommend this to a friend - Cons mentioned:Battery life
Overrated af
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited for the speaker but now I am beginning to hate it. It takes more time preparing to use it than it does actually enjoying it. The battery life is trash, it doesn't connect to devices well, and the Sonos app is even harder to work with. For the money I paid for this speaker I expected way more but it has been a major let down. The speakers at Target are beginning to look more and more appealing and half the price. If you're looking for an easy to use speaker keep looking.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Kept Shutting Down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for a few days, albeit with a really short battery life. Battery drained from 100% to 50% in 3 days with maybe just 30 minutes of music playing. After that, it kept turning itself off after playing music for a few seconds even after a full charge. Tried factory reset to no avail. I hope they resolve this so I can buy it again someday. I ended up returning it since it wasn't working.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there. Here are a few tips to help preserve Roam's battery life: make sure you are powering down when not in use (hold power button full 5 seconds), disable any voice assistants when not plugged in, and ensure that you are charging with a 7.5W or higher charger. We hope you decide to give it another chance. A software release for Roam has been released.