Customer Ratings & Reviews
- Model:
- ROAM1US1
- |
- SKU:
- 12568701
Customer reviews
Rating 4.3 out of 5 stars with 2521 reviews
(2,521 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great portable speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roam speaker is a great product, it works as expected.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
I would recommend this to a friendRated 5 out of 5 stars
Love my ROAM!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and convenience! Best portable speaker ever A
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
I would recommend this to a friendRated 1 out of 5 stars
Sonos Roam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work. It is defective. I had to return it.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Sonos speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker didnt work as well as the reviews said. It doesn’t connect automatically so its a hassle to connect to phone or ipad
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Roam Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and love the battery life!!! Awesome product.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
I would recommend this to a friendRated 5 out of 5 stars
On her list...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday gift for my daughter, she requested it.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
I would recommend this to a friendRated 1 out of 5 stars
Absolute junk. Battery doesn’t age well.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. I bought 2 Sonos Roam speakers. Both speakers lasted exactly 19 months. Sonos told me there is nothing that can be done and I can send them both in for 30% off my next purchase. Avoid the Roam speakers. They sound great, but too expensive to be a throw away speaker. Plenty of other competitors.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Much better than Sonos move. More functions
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
I would recommend this to a friendRated 1 out of 5 stars
Very poor standby battery life.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is just okay, and the battery management is truly terrible. This speaker will lose about 50% battery per day while on standby. So if you fully charge it Monday morning and then let it sit without any use, it’ll be dead by Wednesday morning so you’ll need to charge it again if you want to use it.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for leaving a review on Roam. We recommend turning Roam off completely by holding down the power button for a few seconds. This will ensure the Roam is off and not in "standby" mode. Which will drain substantially less power. Feel free to head over to sonos.com/support. From there, you can choose which way you prefer to reach out to us! Thanks again!
Rated 5 out of 5 stars
Sonos roam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my husband and he loves it
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
I would recommend this to a friendRated 2 out of 5 stars
Worst speaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not working, the battery died too soon and the worst was a gift for my nephew and he lives in Mexico
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
good design poor battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product has battery issues. the power button was not designed properly
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice Sonos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker that fits into the ecosystem of Sonos
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
I would recommend this to a friendRated 3 out of 5 stars
Keep up with the competition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this product would pair with the Move via blue tooth. Other competitors pair with more than 100 other units. Get it together, Sonos!
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Not Completly Satisfied with Sonos Roam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't think the highs were very good. The ease to connect to bluetooth was not good. The overall quality of the speaker seemed very good.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Great in theory, no so great in practice
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had a Sonos system for many many years, the most current iteration of which includes 2 Beams, 3 SLs and a first generation Connect. The first thing I had to do once I got the Roam was convert my system to Sonos' latest software, which they call S2. I had been putting it off since my current components were all S1 compatible. But to use the Roam, I needed S2, so I converted. I had some hiccups doing that, but that is not the subject of this review. Once I was on S2, I was able to add the Roam relatively easily. The sound quality seems very good for such a small speaker (it's smaller than what you would think just from seeing pictures). The build quality is also typical Sonos quality - solid, heavy feel and with actual buttons instead of touch surfaces. Though I haven't put it through it's paces in terms of getting it wet, exposing it to the elements, etc., I would imagine that this is one durable little speaker. The fact that it has wifi, AirPlay 2 and bluetooth also makes it very versatile - you literally have every option to connect to it except for a line out. But, this is where the fun ends. It seems there are issues with batterly life on this product. I'm not sure if the way the speaker behaves is what Sonos' engineers had in mind or if a future firmware update will take care of this, but the battery life has been abysmal. With literally no use, the battery drains very heavily throughout the day. And that is with the speaker supposedly 'off.' There's supposed to be a 'sleep' state but I'm unsure how to tell if the speaker is off or asleep. There's a button on the back to turn the speaker 'off' but I've found that after a while, the status indicator on the speaker will be on, meaning the speaker is on. And, this is with no interaction on my part - I haven't opened the Sonos app or tried to AirPlay or BT to the speaker, so it seems to be either turning itself on or waking up for no reason and then draining the battery. So, if you need to have a portable speaker that is ready to go somewhere when you are, I wouldn't count on the Roam at this point - you just may find that when you get to the beach or picnic or wherever, what you thought was a fully charged speaker will have very little to no juice left, unfortunately.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size, built quality and sound clarity of the speaker were good however it significantly lacks of bass.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Move away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shut off in the sun, wouldn’t charge. Surprised me because I love all my other Sonos products.
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for the review. It shut off as a safety feature so that the speaker doesn't overheat and damage. Similar to what most cell phones do if left in direct, mid-day sun. Roam does require a 7w charger to charge it properly.
Rated 2 out of 5 stars
No power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very low and the battery does not last. It's not worth it
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Works well when it connects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly have connection issues with this. Have already had to factory reset it twice. 3
This review is from Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
No, I would not recommend this to a friend













