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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,521 reviews
  • Rated 1 out of 5 stars

    Worst product Sonos makes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, don’t waste your money. Speaker quality is great but that’s about it. Doesn’t matter how great the speaker quality is if Bluetooth randomly cuts in and out and also have to reconnect and setup WiFi every couple days. On top of that, battery life is a joke. Boggling my mind to believe Sonos actually put this on the market. I prefer my $30 Amazon speaker I got 7 years ago.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We apologize for the trouble. If you haven't already, we recommend downloading the latest software update which includes an improvement to Roam's battery life, among other improvements. We hope this will resolve any issues you have experienced, but if you continue to have trouble, do not hesitate to contact us at sonos.com/support. There you can contact us however you prefer and we can help connect you with our support team. Thank you! john.milton

  • Rated 5 out of 5 stars

    Comparatively expensive but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is a little expensive compared to their wireless speakers, but the Sonos brand quality makes it worth it. I usually charge after each use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a small speaker. Easy to connect via bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative for headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Big sound in a small package. Found a great use for this product: watching TV late at night and dont want to use headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google is Slow - Battery Drains REALLY Fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took forever, Google Assistant setup never really worked but it seems like it is now? It's very delayed. Worst part is that battery doesn't even last a day, and that's after only playing a couple songs on it. There is something seriously wrong with this product; I'm shocked Sonos released it and didn't know it had such horrible flaws.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We’re sorry to hear of your experience with Roam. Please reach out to our CX team via https://support.sonos.com/s/contact and we’ll be happy to assist you. john.milton

  • Rated 2 out of 5 stars

    Underwhelmed and weak sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big Sonos fan and have lots of their products. This speaker does not live up to Sonos standards for quality of sound. It’s under powered and the music sounds like it’s coming from a small speaker. Besides the ap integration, I do not see any advantage to buying this speaker over a lower cost Bluetooth speaker. I wish I would have purchased the Sonos Move, that sound fills a space and aligns to the Sonos Brand.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you so much for your review. We're sorry your experience was below expectations. The Sonos Roam is aimed to be the perfect ultra portable speaker that can live both in your home and on the go, and its compact design contributes to that. You mentioned the Sonos Move which does provide a more immersive sound experience due to its much larger size and internal speaker array. We hope you are able to select the perfect speaker to fit your needs. john.milton

  • Rated 4 out of 5 stars

    Great little speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of sound for a small speaker. Works great with my other Sonos products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth and handoff to other speakers make this version of Sonos a must-have product. Highly recommend the Sonos Roam. Plus, it's very light and portable, with great battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 16 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Roam lasted 16 months and then bricked--no longer turns on and warranty is only 12 months. Best Sonos would offer was a 30% discount after I shipped the product back to them. Have multiple Sonos products and am disappointed with this item's performance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best speaker ive owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome its a little expensive but you get what you pay for its loud and crystal clear nice bass also very loud for its size you can hear everything no distortion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to add to my sonos setup as new "hey sonos" voice conrol. Love the quality as a portable speaker while im grilling or enjoying time outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound out of this speaker is amazing. Great for streaming music from a lot of sources, It's so good I'll be adding another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound for a small device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the integration to my sonos network. great for golfing. Wish the power button was a little less finicky. I use any regular wireless charger on it, and it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sanos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and performance, I used it in my prior house and it was great and when Moved in to new house it also was recommended to us . I do recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you are deep in Sonos ecosystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great at what it is meant to do. But I think it is pricy for it. I bought my kids the homepod mini and I had a UE Boom. All have similar sound. But the Sonos is the pricey one of the three. I have the Sonos Arc and sub. It works well as an additional speaker when sitting a little further from the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Given as Gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with existing Sonos setup. Great to be able to take on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ROAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best take with you speaker EVER. We have at least 10. And all the highest quality. Sonos just continues to smash its competitors. Amazing and thrilled with ROAM. It’s perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift, very excited about sound quality and portable size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best For Class /Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could maybe be a bit louder / bigger, but definitely the best in its size / class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy integration into our house Sonos System. Love its portability. I can bring what's playing inside my house outside. Perfect small Bluetooth speaker for the park as well.

    I would recommend this to a friend