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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,521 reviews
  • Rated 2 out of 5 stars

    Go with Bose portables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sonos theater system to replace my Bose system and I love it. I figured the Roam would be perfect to replace my Bose Revolve. However, I am very disappointed. The best feature of the Roam is I can connect it to my current system and listen to the same thing…..that is the only reason I gave it a two stars. The bad, it has decent sound but Bose Revolve is way better. Tested both side by side and it wasn’t comparable (price is comparable). Connecting to the Roam is finicky - you can connect thru the Sonos App or your music app but it doesn’t always connect. Sometimes I have to go back and forth between the Sonos app and the music app to get music playing. I tried to connect via Bluetooth to try and “trick” it and get music to play and it still has issues. Sound is ok, connecting process is frustrating, and price is top of the line. My advice go with Bose until Sonos figures out the small speaker products.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We’re sorry to hear of your experience with Roam. Please reach out to our CX team via https://support.sonos.com/s/contact and we’ll be happy to assist you. john.milton

  • Rated 4 out of 5 stars

    Another good Sonos speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey for the sound quality, but generally really good portable speaker, especially if you have other Sonos around the house and this is an "extension" for use at pool, in yard, in garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound in a small package! Was a gift and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as expected from Sonos. This has wonderful sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to go with my other Sonos speakers outdoors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small portable speaker with a great sound. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Roam is a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and extremely versatile - Going to be buying more of these!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery is awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for what it is. The battery drain and life is comical. I have $50 speakers that last so long. If you need true portable this will barely last at the pool for a few hours. I don’t understand all the positive reviews that don’t discuss the main thing battery.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We’re sorry to hear of your experience with Roam. Please reach out to our CX team via https://support.sonos.com/s/contact and we’ll be happy to assist you. john.milton

  • Rated 5 out of 5 stars

    Roam Smart Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the easy connectivity. The sound is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compact sound. I use it for hiking. Music is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality!! This is great for outdoor spaces and for golf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound for the size. Ended up getting a second one for stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker with great rich sounds. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew something so small could have such large punch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of the best speakers of this size. good quality and precision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great integration. Took it to the pool today too. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound for this little item.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is expensive, but the sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beauty sits in my bathroom and on the back porch it's just great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker. Easy to set up and lets me take it on the road!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap - over priced and doesn’t work well with Sonia App - so is in vernal is a poor choice when they upgraded there software they basically took $1000 system and turned it to junk. I thought I’d give it a try but bad decision. My recommendation is to do not get invested in Sonis

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review. We are sorry that you had a negative experience. We hope you reached out to Sonos support to help alleviate any issues you were experiencing. If you would like, you can visit our support page on Sonos Roam, https://support.sonos.com/s/article/4994 . If you have questions about our Sonos S1/S2 change over that occurred in 2020 we have more info here,  https://support.sonos.com/s/article/4786 , on what products were the products affected by this change. john.milton