Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $48.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 2518 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,518 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Awesome Sonos product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and love the portability. We will definitely be getting another one of these .

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it greate sound, base is sound amazing, you can it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Portability, Sound quality

    Rated 5 out of 5 stars

    Small Package / Big Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the size fool you...there is a lot to love in this small package! And what you gain in portability over the Move does not come at the sacrifice of sound quality. The seamless transition from wifi to Bluetooth also comes in handy when you want to take this one to the pool or on the boat. I’m so pleased with this one that I may buy another

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker for my bathroom! I love that it has Google assistant built in as well, I use it all the time! I highly recommend! Oh! Also that it is rechargeable so I don't need to have it plugged in all the time and can bring it anywhere I go if needed! Also has Bluetooth! Awesome product!☺️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Worth it to buy SONOS.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is talking how this little speaker is worth it to buy im impressed and very happy This sonos roam you can also connect to ur sonos beam gen2 while watching TV thru ur Sonos App and its like a sorround already and listening to music with voice command its so easy i like it much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sounding and SMART speaker, but expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this speaker is small - about the size of a stapler. Sounds great! Doesn't play loud, but loud enough for a single speaker for good quality ambient music. Integrates into the Sonos ecosystem perfectly. If you don't need a portable speaker for the shower and don't need to integrate it into the Sonos ecosystem, you can probably get a louder sound for the money. Features are great. I'm torn if I really have a use case for the Roam, but I'll keep it anyway. I would love if it was able to become a conference speaker/mic for my mobile phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling! Good bass and nice sound. Love that it can be used with my existing Sonus system and in standalone Bluetooth mode. Also comes with a nifty, quality carry bag.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Portable Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a clearance deal for less than $100 and it is worth every penny. Added this to my Sonos Arc and Subwoofer system to get surround sound in my living room. Very nice to play music outdoors during biking or basketball.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line speaker

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth speaker with overall highs, mids and lows. But what makes Sonos stand out is the Sonos ecosystem with WiFi bringing additional capabilities to your music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cost effective addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds great, and a very nice addition to the rest of house Sonos set-up. Can’t comment on battery life, have only had a month and away from home on a quick four day vacation. Worked the entire time and only used for probably six hours total while not plugged in. First few times switching between wifi over to Bluetooth was a bit tricky. The more you flip between it’s obviously easier to get the hang of. When not using this on the go or for backyard, it sits in our dining room and blends right in. Picture for reference.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good addition to an existing Sonos system.

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have sonos products this portable speaker makes a great addition however if this is you only portable speaker or your first sonos product id would look elsewhere first

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roam Sonos

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little speakers. They have great sound and connect well with the other Sonos speakers in my system.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Versatile mobile speaker by Sonos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker that integrates into my home sonos system, but goes on the road with me and is always great at the beach or the pool!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but mighty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest addition to our Sonos arsenal and hangs in with its bigger counterparts. Last picture is with a Play:5 (2nd gen) for scale. Integrated seamlessly with our system using the S2 app. Will travel with me when needed. Very pleased with the sound quality for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound in little package

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos so much and have so many of their products. This little thing packs a great punch

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Perfect addition!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the Sonos ecosystem. When you're home it's automatically on the wifi as another Sonos speaker in your system. When you leave the home, it automatically goes to Bluetooth mode and just works with your phone. Also every time you turn it the speaker on, it automatically adapts to the environment with trueplay. Speaker feels great, sounds great and is put togther very well. Also it wirelessly charges. I always feel like I'm bringing a little bit of home with us wherever we go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    On the go

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. Easy to use and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity, connection is great and built in assistant is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great Portable Speaker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I waited so long before deciding to purchase the Sonos Roam! It completes the set up (and balances the sound) to my existing Sonos ecosystem. I worked a lot in the field, so I am able to easily able to lift my Roam from its wireless charging base (sold separately) while on the go. My co-workers love it and can’t believe the sound that comes from it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Balanced sound, small package

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Well balanced sound for the size Surprising bass for the size Trueplay works with Bluetooth and Wi-Fi Waterproof Clickable buttons work even when wet Charges with USB-C Charges wirelessly Sound swap makes transitioning quick Can be paired for stereo sound on Wi-Fi Auto switches between Bluetooth and Wi-Fi Works with Google Assistant and Alexa Cons Auto switching didn’t switch within the app App kept prompting to go through tutorial Google Assistant took several attempts to pair No carrying bag or pouch included Portable speakers have been around for a long time but, until recently, Sonos had no fully portable option. The Move offered great sound and battery life but wasn’t practical to toss in a bag and go. If you are invested in the Sonos ecosystem and have been wanting a truly portable speaker, just save the time reading. The Roam looks, feels, sounds, and operates just the same as the rest of your Sonos equipment. No surprises here and it will suit you well. If you are more open to other options in the market, then hopefully you will find the rest useful. Design The style is understated. No odd protrusions, stylized panels, or flashing lights. It’s just a simple, matte black triangle with rounded corners. The only color besides matte black is the white Sonos logo. The power button and charging port are located on the corner opposite the speaker grill. There are four rubberized feet that allow you to place it flat and also the ends are rubberized allowing it to stand vertically. The Play/Pause, Volume Up, Volume Down, and Microphone mute button are all on the end of the speaker. Included in the box is a usb-c cable but no charging block. Wireless charging is built in. You can use any Qi compatible charger or purchase the custom designed magnetic wireless charger. It would have been amazing if Sonos just included the wireless charger similar to how they include the charging ring with the Move. A carrying case would also be a good addition. Setup and Performance Setup was different than other Sonos products. When you add it to your account you just have to tap the back of the speaker and it will pair automatically. There is also a Product Tour included in the app, but for some reason it didn’t show up until the speaker was in Bluetooth mode and it was tapped on. Running through the product tour and tapping done also doesn’t prevent it from coming back up which is odd. You can configure Google Assistant or Alexa but the setup was a bit finicky. While trying to configure Google Assistant an unknown error occurred several times before it worked. The error occurred when it switched to Google Assistant so this may not even be related to Sonos and eventually it started working. Of course, being a Sonos product, it can be included in speaker groups with other Sonos speakers with one caveat. The speakers must be visible in the new S2 app. It will not work with speakers in the S1 app. A handy addition is called Sound Swap where if you press and hold the play button while near another S2 speaker the other speakers will play an inaudible high frequency sound. Based on which sound is loudest it will switch to the audio to that speaker without any need for opening the app. There is also a feature in which it passes the audio to the entire group, so it takes some practice to make sure you press the button the correct way for what you want to happen. Once you get it down, it becomes a handy feature. Once you have everything set up and start to hear it is where it surprises you. You do have to keep expectations in check with such a small driver, but it did have a surprising amount of bass for its size. While there are other portable speakers that are larger and have more bass, the Roam seems more balanced. The size does favor more acoustic and vocal music, but it still does a reasonable job with electronic music and bass heavy tracks. It can produce rumbling or droning bass but if what you listen to has more dynamic bass, this speaker can’t work miracles. Hard thumping bass needs a big speaker. That said, you can improve range by placing it on a bookshelf or other surface where it can resonate. If you really wanted to, you could pair two in a stereo pair but the use cases are limited. First, it only works on Wi-Fi. Second, if you can only use stereo on Wi-Fi then it is worth considering a pair of Sonos One speakers as they barely cost any more and their sound presence is much larger. Like the Move, the Roam has Trueplay where it can adjust based on where the speaker is placed. Unlike previous versions, it is said to work in both Bluetooth and Wi-Fi mode. It doesn’t work miracles but there was a subtle difference where when it was moved into a bathroom that echoed it was able to prevent the music from echoing. Unlike the Move, the Roam can automatically switch between Wi-Fi and Bluetooth without user interaction. This is a nice touch although in use it did have an issue. While the speaker switched to Bluetooth automatically, the app did not and required manually switching from the Sonos S2 app to YouTube Music and back again as the speaker transitioned between connections. When out of Wi-Fi range the S2 app would go blank and say it couldn’t connect to Wi-Fi. Videos show the S2 app switching automatically and showing a large Bluetooth icon so hopefully it’s just an app update in the works that will improve this. That said, it’s not a huge problem to switch music apps for now. Battery life so far has been good. On standby it last for the better part of a day. If you need to preserve the battery or are going to be carrying it in a bag you have to remember to long press the power button for at least 5 seconds to fully turn it off. It feels very sturdy so hopefully it will survive any accidental drops. The IP67 waterproof is definitely welcome in such a portable speaker. You can literally put it into water and so long as it can still get a wireless signal it will continue to play. A fun party trick is to either partially or mostly submerge the main driver in the water. Depending on how submerged it is the water will either dance to the music or spray out. It will sound a little muffled at first until the water is driven back out when you play music as you take it out of the water. Final Thoughts If you are a Sonos fan in the market for a small portable speaker, you have likely already made the decision. For anyone else, you mainly miss out on sound swap but all the features are still there in what is a very competitive speaker. If you are in the market for a small portable speaker and value balance sound over excessive bass or gimmicky features, the Sonos Roam is worth a look.

    I would recommend this to a friend
Sponsored