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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,521 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice little speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice little speaker. I bought the charging station for it too, but you can still just use a reguale usb-c. Sonos app made it easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    Great speaker for travel and backyard listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Great portability. Perfect for sitting in the backyard or taking tunes on vacation. Only issue is difficulty switching WiFi networks... when we bring it outside, which is only covered by our extender, it loses the signal and we have to reconnect (or switch to Bluetooth). Not a big deal, but a first world problem if I ever heard one... Also, the charging stand is expensive, but that's sold separately, so not entirely relevant here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Move

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is significantly smaller than what you would expect for the price. I was shocked when I opened the box and saw how small it was. Having said that it is still very high quality speaker as I have come to expect from all Sonos products.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Size, Sound quality

    Rated 5 out of 5 stars

    Compact Giant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can be said about Sonos products. This is my 4th piece and I can’t wait to take to the beach. The sound is loud, the bass booms. It is a compact giant. Better than some others I’ve had in this size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY want to love this speaker. The sound is fantastic. The only issue I have with it, and it's bad enough to cost 2 stars, is that it CONSTANTLY loses connection to my network. This pretty consistently requires a power cycle of the speaker to get it back on-line. No other electronics in my office have this issue. It's a real shame, without these frustrations, the speaker would be simply excellent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointing range and volume.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roam is disappointing for a Sonos. I have the Arc, Sub and ones and they sound great. The roam does not punch the highs and is very limited on volume for outdoor use. It sounds fine for casual use in a small room or for just background music. I bought it because it is one of the few that can stream Wi-Fi music. Outdoors I just use it as a remote to control my whole house system driven by Alexa.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I regret not buying it sooner. Perfect portable speaker works great in the bathroom when I shower and all over the house where I have not filled it with Sonos. Also love that it has Alexa built in and wireless charges on my qi charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is the Best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound from a small package. Sonos is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker, way better quality than Bose for a better price. I love that it can play over Wi-Fi instead of Bluetooth. I am hoping to get the full surround sound system for my home with Sonia after trying this out

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    I like it but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Sonos products very much, and this speaker is a welcome addition. It has great features and is super portable. My only complaint is that it wasn't loud enough for my space outside. I wanted a speaker that would fill my backyard, so I opted for the Sonos Move instead. For what this speaker is (ultra portable, excellent sound, good battery life) I think it is a great buy that fits seamlessly in with a Sonos home system or on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great stocking stuffer for myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it worth almost $200? Probably not. Sonos is certainly a premium price but since I already owned other Sonos products, I wanted to stay with products within the brand so I won’t have multiple apps for different brands. Other brands probably offer more bass for music. But for me, I wanted something small for my Zoom calls and watching movies on my laptop. Something that didn’t take up too much space on my table. Not only is the voice clear, but I can hear everything in the movie. From ambient sounds, crashes, etc. I read somewhere that Sonos wasn’t built for things other than music, but this product pairs well with my laptop and can watch Netflix and other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement for failed Roam.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a bad Sonos Roam. I had no issues purchasing the same. They have a wonderful, full sound for such a small form factor. It can be hidden easily behind furniture or cabinets which is important to some.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend this ~~

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have this on hand one day. The sound quality is pretty good based on its portable size. Easy to group and set up a pair of stereo mode with two roams. Would definitely recommend this Sonos Roam. It is pity that it cannot have Stereo Mode when connecting with Bluetooth. Not cheap by the way, and especially get two.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these Speakers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Sonos product! The quality of sound that comes out of such a small package is very impressive! I’ve used them in combination with my Sonos sound bar and independently. Either way, they do not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Pleasantly surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something a little more portable than the move but still integrated into the Sonos ecosystem. I wasn’t sure how good this would sound based on the size. It sounds really good. We use it a lot for showers and extending the sound in the backyard with the move. It has more bass than I was expecting but obviously the move buts it to shame in that respect. As it should. It’s perfect for listening to low level music after the kids go to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little annoying to connect but once it does it works perfectly and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Great quality sound, poor quality product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it worked great! Great full sound and great Bluetooth range. After about a month, it would no longer charge or turn on. I tried several different charging blocks and outlets. Tried all of the different resets I could find and still nothing. Pretty expensive for a 1 month use speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad, but not amazing either

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: small, fits right into the sonos ecosystem, looks good, sounds good Cons: doesn't pack much of a punch (I'm no audiophile so don't listen to me, but this didn't sound much better than my macbook pro speakers). Default setting DRAINS battery when not in use - it'll be dead after a day of being idle. If you can manage the size & cost the Sonos Move is the better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Iffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a few weeks now, not very happy with the connectivity, it random drops the connection (bluetooth & wi-fi) every other time I use it. It sometimes drops bluetooth connection when my phone is sitting less than a foot away from the speaker. Other than connectivty issues, this speaker sounds great for it’s size.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Bigdaddysc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. It's very easy-to-use and connect with Bluetooth and my other Sonos speakers. Great sound and easy to adjust volume treble and bass with the Sonos app.

    I would recommend this to a friend