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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,521 reviews
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a speaker really liked it. Now I bought a headphone too. I will support this brand's products a lot and recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounding speakers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding speakers for the price. The Wi-Fi version is convenient and can be used for airplay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound for a portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several different portable speakers and the Sonos Roam beats them all. The sound is amazing. I was hesitant due to the cost but I'm pretty much all in on Sonos at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good sound for portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. Very portable. Battery life isn't very long though.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Nice Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice speaker that sounds very good, light weight, and very portable. The roam works well with the SONOS app, but it only works with their S2 app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos and this speaker is very convenient for us to move around the house. Full sound for a small room or even outside by the firepit. Great product. Great company.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. We take it everywhere. Be sure to set it up on Bluetooth before taking it any where, it’s a nightmare if you don’t.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for on the go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker on the go. As a solo speaker very impressive. Once pair via wifi (only way to pair two of these right now) they become an imersive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good remote speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this speaker. I use it for travel, and the sound is excellent. The only complaint is that it is heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wifi/airplay portable speaker I’ve owned. I carry it around the house with me to use as a center channel in every room. Water hasnt hurt it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Delightful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker Great sound I'm very happy overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great open box purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive research I decided on the Sonos Roam for a portable bluetooth speaker. Unfortunately, it seemed like it was backordered everywhere since it was released two months ago. While checking BB's website I saw there were open box - excellent condition units available. I've bought open box items before, so I was comfortable doing so. The unit arrived in three days, and other than the package seals being cut it appeared brand new. Setup was easy, and the sound is amazing for such a little speaker. While it is one of the more expensive speakers available, it is definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Volume

    Rated 3 out of 5 stars

    Decent product but does not live up to expectation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good quality for a portable speaker, but not as loud as I expected based on the price. Also the battery life is much shorter than advertised (3-4 hours of play time) and there seem to be software issues where it cuts off without warning. I think we would have been better off saving up to much a Move.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Speaker

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty pricey but it’s a good speaker overall, not a fan of the sonos app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, holds charge a long time, connects to other sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaceing an old bluetooth speaker. And the difference is absolutely insane. Sound is impeccable, connecting is easy. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos so I was excited to add this for the house to move around with. The sound is great and the features you love with Sonos are in it. The downside is it forgets its network a lot and the battery doesn't last too long. Only buy if adding to Sonos system. Otherwise buy a good bluetooth...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airplay?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Sonos for AirPlay integration. Clear sound. Open box discount makes it an even sweeter deal!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Big sound, little package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, full sound you'd expect from Sonos. Was about to purchase a Bose Micro because of the sound quality, and the convenient strap on the back, but then Sonos announced the Roam. We have a Sonos ecosystem in our house already so ultimately decided to try the Roam out instead. I wish it had a way to attach to bags like the Bose, but I'll figure something out on my own. The sound is as you'd expect. You can connect to your Sonos system already in place, or via bluetooth and AirPlay when on the go. Haven't tested battery life yet. But I imagine this will travel with us where ever we go.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best speaker in its size, by far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal sound. Works well as both Bluetooth and air play speaker. Battery life is nothing special, but wireless charging makes it easy to keep it charged.

    I would recommend this to a friend