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Customer reviews

Rating 4.3 out of 5 stars with 802 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 802 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Portable Speaker For Sonos Users!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding portable speaker for anyone that has an existing Sonos system and wants to be able to listen to music in rooms without Sonos speakers, the garage, the patio, etc. The sound is incredible for such a small device. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolute banger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos knocked it out the park with this one again. Fantastic sound, the TruePlay really does adapt to any environment. The color is great and every finish is well matched, only downside is that the white can pick up stains sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Only works on Sonos2 app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great for such a small speaker. However this speaker requires the Sonos 2 app and one piece of my sonos system needed an upgrade so I could use my system on Sonos2 app. I did choose to upgrade my two amps but they were backordered for months. So now have to use speaker standalone until new pieces come in to upgrade entire system. Sonos created the problem to require you upgrade pieces that were working perfectly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable addiiton

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable addition to my Sonos infrastructure. Sonos is the best for whole house audio. I have use Chromecast, Airplay and others and Sonos is tops. This is mean to be portable and the cheapest in their lineup so don't expect the sound to blow you away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One Great Side speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Roam as a side speaker for my wife who has some hearing loss. This is one great speaker for that purpose. My wife absolutely loves this speaker, she can hear the words that are being said and even the soft voices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Great sound…if you can get it connected or charged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, really, it’s great! I have 8 echo devices, I understand Bluetooth as WiFi… so please don’t think I am just an idiot struggling with technology. Today while golfing it took 4 holes to even get the speaker to connect. The app is horrible and the speaker lights are confusing, although the define the light configuration online. If you plan to use this speaker around the house on one network, you will probably be fine. But I take it golfing, to hotels, to the pool and it NEVER connects in less than 10 minutes. Today I restarted my phone because I just couldn’t understand, it said it was playing, said it was connected but no sound (yes, volume was up!). The other thing that sucks is that it will not charge with the USB port in my truck or a golf cart. So I bought a portable power bank that will charge it but no other cords or chargers work. Just the one cord that came with the speaker. I have tried usb-c and A and wireless pads but literally nothing works. I hate this speaker and I hate to say it!

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi there. Here are a few tips to help preserve Roam's battery life: make sure you are powering down when not in use (hold power button full 5 seconds), disable any voice assistants when not plugged in, and ensure that you are charging with a 7.5W or higher charger. If you have tried these methods and are still experiencing issues, please reach out to our support team and we can help: support.sonos.com. john.milton

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Is The best speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Is really convenient. Now I can hear music all day and wherever place I go. Is really good for camping!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good speaker - doesn't integrate into my Sonos sys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great super portable speaker with decent sound for the price / size. It does integrate into the whole home solution. My only challenge is that it requires me to install the v2 version of the Sonos app and the rest of my system only uses v1. This one doesn't have the option to work with the several other Sonos devices I have unless I pay a bunch of money to upgrade them all which is SUPER dissapointing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love! My favorite Christmas present. It's such a powerful speaker for it's small size! I got it for my office/craft room, but I've taken it outside for a neighborhood party and it works great. Battery life seems as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I take it everywhere I go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sonos system I have used it for years this is the perfect addition to my set. If you are thinking on getting this speaker I strongly recommend it you will not be disappointed. Battery life is great and it sounds amazing. I take it everywhere I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super little Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I love about Sonos in a portable light form. I got this the day it was released and haven’t been disappointed. Great battery, and good mid range power. Only fault is it could be louder but the waterproof feature to allow use in a bathroom is fab!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable speaker for the price and easily links up to Sonos app. Just not sure if it only plays with the app. Good sound overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than HomePod

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, wireless, stylish, 5/5 Only thing I wish it could do is pair with my Arc to be a set of surround speakers but that’s not what it’s designed for so I can’t ding it for that.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big sound from a little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Sometimes slight connectivity issues which don’t last and the battery life is a little shorter than advertised but a solid speaker and great to integrate if you have other Sonos devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker for the pool! I’ve literally thrown it in the pool and it still works with no issue! I like that it links with my other Alexa’s. The sound is great for a small speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this speaker. Its great paired with a SONOS set up. I can use in the front yard walk in the house and still be playing the same tunes. Neighbors have all mentioned the quality sound coming from such a small speaker. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Sounds great. Long battery. A little pricey but nice to have with my other Sonos

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery seems to drain too quickly even when not used but I may not be familiar with the speaker yet

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great audio quality. Used out at a public community pool. Loud enough to hear over there music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sonos roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to set up initial. Need to have wifi and sonos app to get it started. Using it for work via Bluetooth and sound really good. At home it connects to home sonos. Good addition to sonos speaker.

    I would recommend this to a friend