Customer Ratings & Reviews
- Model:
- ROAM1US1
- |
- SKU:
- 6454810
Customer reviews
Rating 4.3 out of 5 stars with 802 reviews
(802 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.2
Rating 4.2 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Roaming with jazz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a sweet little speaker! I can take it with me! I use it to listen to jazz stations all over the country. very cool indeed. What a joy! It's what I always wanted but it didn't exist...until now and now I've got it. Yay!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great Sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this speaker except that the battery does seem to run out quickly, even when it’s not in use.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos - Roam Smart Bluetooth speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great portable Wi-fi bluetooth speaker. Sonos speakers have terrific sound! It was a perfect present for my son's birthday. It also interfaces with any other Sonos speakers you may have installed in your home.
I would recommend this to a friend Rated 3 out of 5 stars
Average sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker has average sound for it's size...not a Sonos quality speaker in my taste!
No, I would not recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Bricked after constant known charging issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repeatedly stopped charging and needed to be reset to work. Now seems bricked and Sonos's solution is to buy an overpriced charger from them since it's a known issue with seemingly every charger I already own. If it only works with one special charger, they need to include it with the purchase.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Small and cumbersome.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but when traveling; the connection can become unreliable. Switching between Wifi and Bluetooth is not easy and often cannot connect with out jumping through hoops. When part of the home it works seemlessly, although getting it jump between your home speakers and back to the Roam isn't always seemless. Best to do all connections through the SONOS app.
No, I would not recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I freaking love this thing. I linked it up with a standard wireless charger and it works flawlessly. We use it on the go and even in the shower lol. Best thing of all, it syncs seamlessly with our other Sonos products.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift for my daughter. She loved it. The sound is outstanding and was a breeze to pair with her phone. Charged very quickly .
I would recommend this to a friend - Cons mentioned:Charging
Rated 1 out of 5 stars
Terrible interface and compatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m pretty tech savvy but have had nothing but frustration with this speaker. It’s not compatible with older Sonos products (ie, you need to use a completely different V2 Sonos app and won’t be able to easily stream concurrently with older Sonos speakers). An even bigger irritation is that the speaker comes with a USB charging cord but no plug—and a standard iPhone plug isn’t high enough voltage to charge the speaker. That took us a while to figure out. I’ll be returning this and getting a standard blue tooth speaker. Major disappoint.
No, I would not recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
The true portable Sonos.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The true portable Sonos speaker. The move has more power but isn’t something that is easy to take with you. If you are looking for a Sonos speaker you want to be able to use on the go, this is it.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker in a small package. I love all the features about this speaker. Connected seamlessly to my existing Sonos setup and sounds great in my outdoor space.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Listen to The Music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these guys. Now have four (4). Can take them anywhere I'm doing something. Deck dinning, gardening, or just a glass of wine. Combine with Move and base unit it's a symphony!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Netter sound than Amazon Tap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Amazon Tab and it kept dropping out whenever using it as a Bluetooth speaker. This speaker sounds better and does not do that. It connects everyone i use my phone or laptop or iPad.
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Decent portable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but I have a Move and wind up using that more often. Good for ultra portability.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Power button
Rated 1 out of 5 stars
Sonos Speaker Infuriates
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fault for accidentally connecting to the wrong network but Sonos’ fault for its software not allowing a factory reset or easy way to switch wifi networks. Tried dozens of times and it just keeps selecting the incorrect network, thereby reminding me of my original mistake and how it will haunt this $300 purchase forever. Also, power button lacks tactile feedback and the power light is so faint it’s hard to know if it’s on or off. Bluetooth connections work well and it sounds good for a small speaker but the network issue is awful and so it’s the only Sonos (of our 7) that is on its own network and out of sync with the rest of them.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Battery life
Rated 3 out of 5 stars
Low battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the battery life in standby is not.
No, I would not recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect for Outdoor and Bathroom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect speaker to take outside while working in the yard or hanging with friends. We keep ours charging in the bathroom so its always ready to go and allows for safe shower tunes.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Google is Slow - Battery Drains REALLY Fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup took forever, Google Assistant setup never really worked but it seems like it is now? It's very delayed. Worst part is that battery doesn't even last a day, and that's after only playing a couple songs on it. There is something seriously wrong with this product; I'm shocked Sonos released it and didn't know it had such horrible flaws.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We’re sorry to hear of your experience with Roam. Please reach out to our CX team via https://support.sonos.com/s/contact and we’ll be happy to assist you.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Died after 16 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos Roam lasted 16 months and then bricked--no longer turns on and warranty is only 12 months. Best Sonos would offer was a 30% discount after I shipped the product back to them. Have multiple Sonos products and am disappointed with this item's performance
No, I would not recommend this to a friend Rated 2 out of 5 stars
Underwhelmed and weak sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big Sonos fan and have lots of their products. This speaker does not live up to Sonos standards for quality of sound. It’s under powered and the music sounds like it’s coming from a small speaker. Besides the ap integration, I do not see any advantage to buying this speaker over a lower cost Bluetooth speaker. I wish I would have purchased the Sonos Move, that sound fills a space and aligns to the Sonos Brand.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you so much for your review. We're sorry your experience was below expectations. The Sonos Roam is aimed to be the perfect ultra portable speaker that can live both in your home and on the go, and its compact design contributes to that. You mentioned the Sonos Move which does provide a more immersive sound experience due to its much larger size and internal speaker array. We hope you are able to select the perfect speaker to fit your needs.













