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Customer reviews

Rating 4.3 out of 5 stars with 802 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 802 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds wonderful! Only setback is settings are spotty if you have a network extender, but that is easily bypassed if you charge it in the room your WiFi router is placed. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The reviews are true— this rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the reviews are true— this Sonos Roam rocks! Great sound and battery life. The only thing I wish it had was a little more volume elevation. Otherwise it’s a must-have and perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best For Class /Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could maybe be a bit louder / bigger, but definitely the best in its size / class.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great alternative for headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Big sound in a small package. Found a great use for this product: watching TV late at night and dont want to use headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    You take her everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and very powerful, difficult to use at the beginning but you have to practice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound. Light weight. Bluetooth meh…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound sometimes hard to connect to iPhone app via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound out of this speaker is amazing. Great for streaming music from a lot of sources, It's so good I'll be adding another one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker ive owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome its a little expensive but you get what you pay for its loud and crystal clear nice bass also very loud for its size you can hear everything no distortion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sanos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and performance, I used it in my prior house and it was great and when Moved in to new house it also was recommended to us . I do recommend

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 5 out of 5 stars

    great sound for a small device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the integration to my sonos network. great for golfing. Wish the power button was a little less finicky. I use any regular wireless charger on it, and it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does what it’s supposed to and sounds awesome as well. When paired with my move speaker, the sound quality between the two is unreal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Battery life could be better. Size is great. Happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Brand Awesome Sound Fidelity Sound It is incomparable to any other brand Outside Angel from Best Buy Geek Squad helped me to make this well made choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best overall

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months and going...Overall the best portable wifi / bluetooth speaker, not too big or small, solid battery life and quality of sounds is better the competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    STOP SHOPPING AROUND NOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker is sound quality in disguise. It lives up to the Sonos brand name quality, doesn’t break the bank and the best part is it’s portable.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable addition to my Sonos system. Since it has Bluetooth in and out, I can inexpensively add my Bluetooth turntable to the Sonos system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had to be returned. After a short time (10 days) developed a problem with the sound on the low end, bass. Sounds like a blown speaker. Great service from Best Buy as I returned for another Sonos model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product by Sonos , I use this for added surround sound a background music when the home system is playing . Sounds great for what I need it for

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for traveling. Don’t like it too much at home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Volume

    Rated 1 out of 5 stars

    DO NOT BUY THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Roam loses charge between uses even when shut off. This is a well known issue on message boards. 2. Roam will not connect automatically to iphone bluetooth - my $30 1-year-old Anker does. 3. Sound quality same as cheap Anker and volume level very low. 4. No email support and phone support is only Phillipines outsourced call center who can only read a script about how sorry they are. 5. This is supposed to be a premium product and carries a premium price. It is not. Save your money and buy a cheap speaker.

    No, I would not recommend this to a friend