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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,521 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Portability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a SONOS fanatic, so there may be some bias. I have 8 in my house of varying sizes and ages. What I like about the Roam is the portability. It’s easy to move from room to room or toss on your backpack. If the sound quality is much more important than the size, go with the Move. It’s one of their best sounding speakers and it’s still portable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Small but pumps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small yet mighty. So loud for the size. Love the look and it’s light.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound for such a small speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for such a small speaker. Also works within the Sonos environment - I have new Sonos speakers it may not work with some of the older speakers like a Sonos Play:1. One wish I have is if the speaker could be more loud on the top end of the volume scale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos in general. having this device to use at home as well as when i go out is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the app makes it easy to set up, and it sounds great!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    Hate the software …great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to use. Just kind of hate how with Sonia you have to use their apps to listen to music over WiFi. Bluetooth helps but it’s just not fun switching over to Bluetooth with their one buttons scheme. Once you get used to it though,it works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mobile tunes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full, rich sound. Outstanding performance and the quality is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this with; I am a Sonos snob. This is definitely not my favorite purchase but I wanted it for travel and that is all it will be used for. It struggles with it’s bluetooth connection consistently dropping connection to the phone it is playing music from giving you a throwback experience (that none of us needed) to a skipping CD. It is lightweight, will rattle some shelves if you turn it up (so it definitely has that sonos value) and holds a charge for about 8-ish hours of continuous use. It also conveniently charges on my apple wireless charging pad so I didn’t have to buy the charging stand as it already has little silicone feet and also comes with a usb-c cord to also charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with my existing Sonos app and systems easily! Sound is perfect, as with any Sonos speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good job Sonos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Have two other Sonos 1SL speakers and the Roam pairs nicely with these. It also works well off my phones BT when I travel. After reading reviews on line, I noticed people complaining the Roam didn't seem to charge properly or hold a charge for the 10 hours as advertised; I had no trouble with this. I do know one must have at least a 10W power adapter for all of the charging to work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Sonos rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable product for home and outdoor use. Gets load enough for a small party and can be configured to my choice of smart assistant. I use Google and Alexa alternatively. And wireless charging is definitely a cherry on top

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Perfect adaptation to room geometry thanks to the included microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos quality, great sound, portable!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Roam is a great portable speaker! It has great sound for such a small footprint. The best part and what separates this from other bluetooth speakers is the wifi capability. With all other bluetooth speakers, you loose connection if your music source (typically my phone), moves too far away. With the Roam you can connect it to wifi and it'll keep playing regardless of where the source moves to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Very cool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but mighty. Sound is tremendous. Small enough that you can carry this with you. The many streaming services that you can get are a real bonus. Personally I have three services that I use a lot and I also useSirius XM radio. It is very easy to load the services on the device. The Roam is very user friendly. The white color just adds a bit of cool to the whole thing. I want to get a second one and use it stereo wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pretty good we will see how long it lasts? Replaced the old bose portable with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This guy rocks!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little dude rocks! I am really impressed with the sound and base this Sonos speaker produces

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound like all Sonos products. Easy to sync to Sonos system and or use alone with Bluetooth. A little disappointed with battery life as soon as I take of charger the battery starts to deplete even if I am not using. Wondering if it is unique to mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Packs a sound punch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to initially get the speaker to connect to my phone but once connected, has great sound for its size. The power button is easily hit so if you carry in your bag it turns the speaker on easily and your battery dies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to my sonos system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality for the size. Perfect for pool or beach. Battery life is okay

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sounds amazing it’s our first product of that brand

    I would recommend this to a friend