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Customer reviews

Rating 4.3 out of 5 stars with 802 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 802 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Yesss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great integration. Took it to the pool today too. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Kept Shutting Down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a few days, albeit with a really short battery life. Battery drained from 100% to 50% in 3 days with maybe just 30 minutes of music playing. After that, it kept turning itself off after playing music for a few seconds even after a full charge. Tried factory reset to no avail. I hope they resolve this so I can buy it again someday. I ended up returning it since it wasn't working.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi there. Here are a few tips to help preserve Roam's battery life: make sure you are powering down when not in use (hold power button full 5 seconds), disable any voice assistants when not plugged in, and ensure that you are charging with a 7.5W or higher charger. We hope you decide to give it another chance. A software release for Roam has been released. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must hear!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind blowing sound quality for size and price point. Outstanding value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy set up and usage. Exactly as advertised. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great travel speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very pleased with the sound and size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and portable for all place and the sound its cool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my Bose. Very crisp sounds. No distortion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, but there are better smart speakers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos products. I have about 11 speakers between my two homes. However, this was not a great example of Sonos products. Other portable speakers are of better quality for much cheaper.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Small and easy to move and take with you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Easily connects to my network from all my devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is fine but frustrating controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short it’s frustrating to use. Fine TV sound. I would do a plug in sound bar if I had 500 bucks I didn’t need. For the price the speaker works for us. B T connection takes some patience.. holding down the back mounted button for just the correct number of seconds for instance. Also have to remember to turn off my iPhones B T so the speaker doesn’t connect with it before the speaker pair’s. Finally, finally the speaker plays the goofiest sound every morning and I have to turn the speaker off. Go figure this after turning it off when we sleep…obnoxious!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker and sound! Clear and crisp for all around sound

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Speaker works wi-fi as well as bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, simple to use. Great sound for a small speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound from a little speaker! Love Sonos products!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker. A bit pricey but has a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and design. Fast charging system between usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box. The clerk at the store assured me it was complete. However, it was missing a piece of the charging component, which we had to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound for being a small and portable speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best portable speaker the I have heard so far ...

    I would recommend this to a friend