Customer Ratings & Reviews
- Model:
- ROAM1US1
- SKU:
- 6454810
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Range
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sonos products and have a few at home, and I hate to say that I'm not impressed with this one. It's constantly offline or completely disconnecting. I've read through many Q and A's to troubleshoot and I can get it working, but I wish I had just tried a different Sonos speaker.
No, I would not recommend this to a friendWow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!
I would recommend this to a friendSonos Roam S2 use only!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order for this to work as advertised you must have S2 (newest Sonos system) and this will not work with S1 or original Sonos systems that have been owned and working for 8+ years. The bluetooth feature also does not work and will be returned to Best Buy after pre-ordering and waiting for 30+ days. Disappointed with Sonos and their support of S1/S2 systems and users.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for taking the time to review the Sonos Roam. When S2 was launched over a year ago, we announced that all future products going forward will be only S2 compatible. This included Sonos Roam, and every other product we make going forward. We still support our S1 platform for security patches and bug fixes, but unfortunately, we had to move on as the older hardware and software limitations would have kept us from innovating. Sort of like expecting your phone from 16 years ago to run the software made for your newest phone.
If it's only been 8 years that you've been a Sonos customer (thank you so much for that) chances are probably all or at least most of the products you own are S2 compatible, and a simple update would fix that. Find out more info here: https://support.sonos.com/s/article/4786?language=en_US
As far as the bluetooth functionality, you just have to hold the button down for 3 seconds to put it into bluetooth pairing mode.
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sonos. Quality easily connect to my other sonos. Best Buy just in point in every purchase that I do. Thanks
I would recommend this to a friendGreat sound and perfect for outdoor use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packs a punch in a small package…this is a great little speaker but need to keep plugged in while not using so always fully charged and ready to use
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I wanted to love this speaker. I have had SO MANY ISSUES with connectivity as well as the speaker just 'giving up' and turning off. I finally got through to the warranty department who advised they would replace it.
No, I would not recommend this to a friendGood looking, sounds clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a therapist and this Exactly what I wanted for my treatment room! White Sonos Roam!
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Wow! Awesome!
Really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do have Sonos system throughout the house and this was seamless to integrate to the rest of the system. Although it does need to run on S2.
I would recommend this to a friendAnother great Sonos product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is great. Building and adding on pieces as we need / want them. This little guy is great for home and on the go.
I would recommend this to a friend- Cons mentioned:Battery life
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was good but it did not hold a charge. Once fully charged it would be shut off and then when we would go to use it a few days later it would be completely dead. Our JBL speaker is much better
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for taking the time to write a review. Roam by default goes into sleep mode which it can easily be woken up from for faster time to music. If you want to make sure Roam is turned completely off, hold the button on the back down for 5 seconds. This will make sure that Roam is off and ready to be used next time you're ready to listen to some tunes.
Not overly impressed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Bose Soundlink and bought this one because our sound ecosystem has been overtaken by SONOS which we love. The Roam doesn't give off sound and bass as good as the Bose Soundlink.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have several Sonos products, and bought this over the Bose, and as I mentioned it is extraordinary, so far! Yay!
I would recommend this to a friend- Pros mentioned:Sound quality
Its good when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good when it works for some reason its currently offline. SONOS support leaves you with clues no clear fix. Will be returning and trying again I like the Oontz from A_Z more bass louder
No, I would not recommend this to a friend Amounts to no more than a brick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot Connect to Bluetooth, we purchased for a vacation home, but they won't work on Bluetooth, so of no use to us!!
No, I would not recommend this to a friendI hate this speaker. I regret buying it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is frustrating and hours and hours of wasted time setting it up, re-setting it up. I have other Sonos products.
No, I would not recommend this to a friendForget SONOS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult for a non techy to operate. For the money, you’re better off to buy JBL speakers and put them in each room!!
No, I would not recommend this to a friendSonos baby with great sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound in a small portable package, Sonos is the best, you’re able to join with other Sonos speakers
I would recommend this to a friendNot too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a sonos…. You should expect nothing less. Works well with my other sonos speakers.
I would recommend this to a friend- Cons mentioned:Battery life
Disappointing Sonos Roam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with my Roam since purchasing in June. I decided to switch from a Bose so I could pair it with my other Sonos speakers. Which have all worked great. The roam continuely drains battery at a high speed, it definitely does not last the length that Sonos advertises. It also has pairing issues. I am happy with my other Sonos speakers but very disappointed in the Roam.
No, I would not recommend this to a friend Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my purchase. I would think about buying another one as A Christmas gift
I would recommend this to a friend