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Customer reviews

Rating 4.3 out of 5 stars with 802 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 802 reviews
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for this product Love my Sonos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our other Sonos products but we find this one is difficult to use. The on/off button doesn’t seem to function properly all the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to use. battery last 4 to 5 days when turned off. I have to re-connect to apple products every 3 or times I use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Roam Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great speaker!! Gets super loud. I love it. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast shipping. Quality item. Reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Never works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, however it never stays charged. Even when the Roam is off the power drains. I've never once gone to use it and found it charged. When I plug it in to charge it takes a pretty long time to have enough charge to turn on, so long that I usually give up or find something else to use.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We're very sorry you're having a poor experience with Roam. What may help is under the room settings you can turn on batter save mode. Roam falls asleep after a few minutes of inactivity and powers on when the app is interacted with. Battery save mode on, turns Roam off completely instead of going into "sleep" mode. Also, hold the power button down for 5 seconds if you want to completely shut it off manually. We hope this helps! john.milton

  • Rated 3 out of 5 stars

    One button bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Not sure when less buttons started to become a thing. I now have to carry the cheat sheet around to know how to operate the ONE button in the back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, very easy to use……. LOVE THE WHIYTE COLOR AS WELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the golf course or around the hot tub. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work. It is defective. I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable speaker. My wife and I love it! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend. great product. would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sonos quality!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has done it again. Best BT speaker I have ever used!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker didnt work as well as the reviews said. It doesn’t connect automatically so its a hassle to connect to phone or ipad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Absolute junk. Battery doesn’t age well.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. I bought 2 Sonos Roam speakers. Both speakers lasted exactly 19 months. Sonos told me there is nothing that can be done and I can send them both in for 30% off my next purchase. Avoid the Roam speakers. They sound great, but too expensive to be a throw away speaker. Plenty of other competitors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente customer service greatly recommend, fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roam speaker is a great product, it works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ROAM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and convenience! Best portable speaker ever A

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On her list...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my daughter, she requested it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep up with the competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product would pair with the Move via blue tooth. Other competitors pair with more than 100 other units. Get it together, Sonos!

    No, I would not recommend this to a friend