Customer Ratings & Reviews
- Model:
- ROAM1US1
- SKU:
- 6454810
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Range
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
No power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very low and the battery does not last. It's not worth it
No, I would not recommend this to a friend Works well when it connects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I constantly have connection issues with this. Have already had to factory reset it twice. 3
No, I would not recommend this to a friend- Cons mentioned:Charging
troubling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit will not charge even with 10v connection. Not sure what to do.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi and thank you for taking the time to write a review. We require a 7.5w minimum charger to charge Roam. Please don't hesitate to reach out to us by heading to sonos.com/support. We'd love to answer any questions you have about your Roam.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not completely blown away. But awesome with the Sonos ecosystem. Button pressing is awkward and a bit complicated.
I would recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After all the hype I found the sound lacking. Went with JBL and love it.
No, I would not recommend this to a friendSonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok Kind of low. Definitely for I can’t type setting in a tent . I went to purchase the move
No, I would not recommend this to a friendI needed a speaker, not a personal marketing guru
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have heard good things about SONOS, so I decided to purchase a Roam to use as an external computer speaker. The problem is that SONOS has implemented several hurdles in order to use the speaker, including requiring a smart phone to operate the speaker, creating an account with SONOS, agreeing to mandatory data collection, constant precise location tracking and constant microphone recording and monitoring. This may be good for people that don't mind being pigeonholed into a single brand. But for the rest of us that use better sounding options, SONOS is not the way. I ended up returning the speaker and going with something simpler.
No, I would not recommend this to a friendComplete garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, already stopped working at the year and half mark.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life drains even if it’s not on. Doesn’t hold a charge
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We recommend holding the power button for 5 seconds to make sure the Roam is completely turned off. If you don't do this, the Roam will go into standby mode, turning on without you noticing potentially which will drain the battery. Also, make sure you're using a charging brick with a minimum of a 7.5 watts.
I wish a better design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the setup botom, is to hard to press and the setup experience isn't intuitive
No, I would not recommend this to a friendNot what I needed...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really rather a bother. Wish I had bought another Sone One.
No, I would not recommend this to a friendNothing but trouble
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box Roam in “excellent” condition. Either these units are duds or the open box condition certification process needs work. The Roam was dead on arrival. Connection via Wifi and Bluetooth would constantly disconnect. Too many issues to justify the cost or need for this. And yes. on latest firmware.
No, I would not recommend this to a friendspeaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I though it was going to be loud and it didn't meet my expectation
No, I would not recommend this to a friend- Cons mentioned:Battery life
No Good. Doesn't charge and dies quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased many other sonos speakers for my house and love them all. This speaker however will not charge past 60% and dies within an hour of use when not plugged into power. Returning and sticking with my JBL speaker when outdoors.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Absolute garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely garbage. I wish I could still return it. You never know if you going to have it charged or not . It goes into sleep or standby mode and will completely drain the charge without you even knowing. Total waste of $190
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you very much for taking the time to review the Sonos Roam. To turn the Roam off completely hold the button on the back down for 5 seconds. That will turn the Roam completely off so that it doesn't drain battery in standby mode. Also, the Roam requires a minimum of 7.5w charging brick.
- Pros mentioned:Sound quality
Why can’t Sonos get the tech right?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is great. Once you try every iteration of how to get it work 3 hours later. I’m 34 years old and pretty good with tech... was going to send one to my mom and sister. Can’t do it. Tech fail.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there, and thank you for taking the time to write a review. We would love to hear from you at sonos.com/support. There you can contact us whichever way is best for you. We'd love to get you up and running!
- Pros mentioned:Sound quality
Pain syncing to wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but the process to sinc to wifi is a pain Seems like everyday I had to resins to wifi I returned the product and bought a Bose, much better product
No, I would not recommend this to a friend - Cons mentioned:Battery life
Complain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the battery is of poor quality the it has been connected to an outlet for more than 12 hours and does not recharge the battery
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. Sonos recommends the use of a 10W charging brick for optimal charging and battery performance. If you are doing so and are still experiencing battery issues, please reach out to our customer care team. Details can be found at Sonos.com/support
Lots of issues - I do not recommend the Roam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 Sonos sound bars, the subwoofer, and 4 other speakers and have previously been happy with all of those products. The Roam, however, is one of the worst products I’ve bought in a long time, and it’s not cheap. Mine often will not turn on, not connect, or it will freeze. At first I thought maybe it was just a one or two time thing, but no, it had issues about 95% of the time. I’ve now given up on it and am out a nice chunk of change. I would not recommend this product.
No, I would not recommend this to a friendSurprised, difficult to set up and so so sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Roam to add to my 9 speaker Sonos system thinking battery operated and weather proof. So disappointed! I found it very difficult to set up into my existing system, all the other speakers were so easy. I called Sonos for assistance and was able to get it to work via bluetooth but was very disappointed with the sound. Returned!!
No, I would not recommend this to a friend