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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,521 reviews
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Powerful Little Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing packs alot of high quality sound and base for its size. I'll probably never buy another speaker brand ever. Expectations thoroughly exceeded. I already expected Sonos to be good. But not this good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Power button

    Rated 3 out of 5 stars

    Functionality Difficult!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use! Power button doesn't seem to respond. Took awhile to pair for Bluetooth, don't even know what I did to get iT to finally work... Sound is very good, better than my Bose and other portables. Sonos, pay attention to the functionality of your product! Make it more customer and user friendly !! Otherwise, people will see the reviews and ratings are just average or less...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two to use around our pool. I love they are portable so I can easily take them anywhere. Good sound and two for stereo. I wish it was a little easier to connect to music apps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grab and Go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little speaker (with powerful and crisp sound) to add to my SONOS collection. Easy setup. Bought the charging base to go with it. Grab and go. Take it to work and sync to my work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Another winner from Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and looks great. I have other somos products and as always it integrates seamlessly. It’s a little tricky to shut down in order to save battery. However, sounds better than nearly all other competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great little Sonos that goes anywhere!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate - great sound. Charging can been a little wonky and a little difficult to connect on occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great little device with big sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Love the portable AirPlay ability. Must be on wifi to AirPlay to it. But it does have Bluetooth for backup! Huge sound. And sounds even more amazing when paired for stereo sound.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Sonos has fallen off of a cliff. This is the worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had connection problems from the start with this. And now it won’t charge. I had loved my Sonos products but this one I don’t. And now, I’m having connection problems with all of my Sonos devices. This is a know issue that Sonos has still not resolved. As of now, a couple thousand dollars worth of paperweights. I would not recommend ANY Sonos products anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with this!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound from such a small device it is crazy! Plus the fact that it is sand and a little waterproof is totally amazing! I will have this with us at the lake and the beach

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great little Sonos speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a compact, advanced, great sounding speaker. I can’t believe the bass emanating from this little speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos roam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little device. I carry it in, out and around the house. Superior quality sound. Very very Easy to set up. Off/on and pause functions are tricky. Just follow the insturctions.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connection to my existing Sonos system (which i love). Great sound from such a small, good looking speaker. Will update my review after i see how much play time before the battery needs recharged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Power button

    Rated 1 out of 5 stars

    Terrible in almost all aspects

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have had it for 6+ months. This thing sounds great but ergonomics are terrible. Power on/off button is terrible; never sure if the thing is really turned off. Easily could have put a slider for power off. Well why do you want to make sure the power is off? Because the power drain is terrible in this so whenever you need it it’s dead. Oh and the orange led is easy to see — it means the battery is so low that it’s not going to work even if plugged in and charging. Who did UX testing on this device? This device also doesn’t feel very sturdy from a materials perspective. When pressing the power button you end up depressing the opposite side which I can feel bending in. Can’t really hook it to backpack. It would have been nice to have a carry case for this.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you very much for taking the time to review Sonos Roam. One tip that may help with the power button is this: Hold for 3 seconds to put it in bluetooth and hold for 5 to power off completely. We recommend a minimum of 7.5 watt charger. We offer lifetime support on our products, so please don't hesitate to reach out to us with questions. At Sonos.com/support you can reach out however you prefer. john.milton

  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Awesome little powerhouse !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little speaker. I love the fact that you can hook it up to Bluetooth, and with the press or a button have it sync with the rest of your Sonos system. Fantastic sound , great bass, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Affordable HQ sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great volume and portable. Battery can be a lil iffy but overall great bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Awesome speaker to take with you anywhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound, features and portability of this speaker is awesome. I brought this to the golf course the other day and I think a couple of guys went out and bought one that weekend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great sound for the size

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and easy to use. Only bad side with Sonos is their app. Always outdated and not very customer friendly. The equipment is great If paired with other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need to purchase new portable speaker and it was in 25% off so bought it. It was good deal and happy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Huge Sonos fan..!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every speaker in my home is a Sonos. Once you hear the great sound that Sonos gives, you won't want to use any other speaker. I'm a fan for life..! The Roam is small yet powerful and will not dissapoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best but needs software fix.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding portable speaker. If you have other sonos products, this is a must! Only Con is software issues. Seems to turn on unnecessarily and wont enter sleep mode resulting in the battery being drained.

    I would recommend this to a friend