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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,521 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great little speaker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little speaker with great sound . Perfect for on the patio or outdoors anywhere. Works great with all the other Sonos speakers we have. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Roadie delivery service gets A+ First time using.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting Sonos roam and Sonos move to play my Spotify playlist together using Alexa was a pain. Keep getting “device not online” from Alexa. The fix. open Spotify and create a group and add both devices when choosing what device to playback on. BIG UP goes out to bestbuy delivery option using “Roadie”. Great delivery service. Got my Sonos Roam in 5 hours same day!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos' Portable Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable speaker. The small size of this portable speaker is perfect. The sound is clear and doesn't sound like a portable speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is small but mighty. Worked great for a party outdoors in my backyard. Was easy to set up and connect with my Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Small in form factor, BIG in sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker packs a punch! Super clear acoustics and solid bass. While this speaker is good for traveling around with, it also does a great job filling a room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Move > Roam

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, battery life not as strong as Move

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Battery does not last long compare to my UE MEGAboom

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 4 out of 5 stars

    Just okay not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the rest of the Sonos products. Power button is a little weird to get used to. Powering speaker down and switching modes is not as good as the move. The output is low until you have the sound over 50%. Battery life is good about 8.5 hours. Connected to other Sonos devices with no issue. Not worth buying if you don’t already have Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Roam powerful but loses its charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty powerful little portable speaker. Great quality, either on wifi or bluetooth. The battery lasts long BUT the speaker wakes from sleep every time you access your Sonos app, even if not using it. So unless it's always plugged in or charging, it will expend its charge unexpectedly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sonos system and love it. The Roam is a great addition! Big sound from a small speaker. Easy to use with a streaming music service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love Sonos...this product is good, but not great. The sound is good, but it does not give you the wow factor that my Sonos Arc and One's do. It is handy and meets my needs, but there may be other products out there that are cheaper that are just as good as this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several portable speakers and this is the best one. The look and style is clean. Setting it up with other devices was a breeze. Thank goodness for you tube for showing me how. I took off a star because you have to buy a charger for it. I may have missed that part while ordering. I would suggest just having it to purchase with the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Awesome and stylish sound box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Sonos Roam! Great sound in a very handsome package. Easy set up and clear instructions. Love the portability of this baby boom box.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    You will love this speaker. Buy it right now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker I have ever purchased. Great sound. Can really crank the sound up when I want to. Battery life is great. Easy to operate. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Big sound in a little package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing packs such a punch. A nice powerhouse of sound. It syncs perfectly with all Sonia equipment but this is Bluetooth so anyone can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    good size and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Move and it is great for larger spaces. This Roam sounds great and is just the right size for smaller rooms or at your desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. We have it in Black and White. They work perfect to sit in my workout room to listen to music playing throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beast of a speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little portable speaker is a must have on anybody’s list. This is a true Sonos product and the sound is phenomenal. The only negatives I have are that is difficult to connect the Bluetooth and get another Bluetooth mode. And for a portable speaker I wish there was a way you could have a loop in there so you can put a handle or a hook on it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Might mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in such a lightweight and small speaker. Very clear sound outdoors, even in environments like the beach, boating, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Roam Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product yet much harder to use for an electronically challenged person. Google Home and Alexa are more user friendly than Sonos….It is compact and easily transportable with excellent sound quality but it does not use voice commands which makes it more difficult for me….I am a “Senior” and I don’t mean in High School or College !!

    I would recommend this to a friend