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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,521 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of sound out of a small unit. Best portable speaker I have ever had. Great value for the price as well!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Enough base and treble. I have the black and the white… worth every penny highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Never fully charged when you need it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos. This is my 3rd Sonos speaker (I own and love the Move and Beam), but sadly this one doesn’t quite measure up to their usual standards. The battery life is not good. For some reason the speaker is programmed to always be in standby mode, so if you charge your speaker earlier in the week (getting ready for the weekend), the battery will be dead by Friday because it never really turns off. It never seems to be fully charged when I need it. I find myself getting angry at this speaker more often than loving it.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for taking the time to write this review. The speaker is programmed to go in standby mode which will turn it on if you interact with the app so it's easier to listen to. The downside to that is the battery life is drained faster. We recommend power it completely off by holding the power button down for about 5 seconds. This will total shut the power. You'll also want to make sure that you are charging it with a minimum 7w power brick. Anything less will not charge it properly. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Sound, Little Package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Sonos products after years of supporting Bose. I bought several for areas of my yard, deck & firepit. Love the connection features (WiFi, Bluetooth, Airplay), weather resistance and speaker grouping capabilities. It offers a nice range of sound quality for the price. Only complaint would be lack of Chromecast support which would allow me to integrate & control the outdoor Sonos speakers along with my other indoor Google & Nest speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Small size huge sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, huge sound. Very easy to charge and use with iPhone or Alexa. Very happy with my Sonos roam.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a different wireless bluetooth speaker that was going out and this is OUTSTANDING. We chose this as we just purchased a couple Sonos Beams and wireless surround speakers. Was a bit skeptical if this small one would hold up. Just had an outside get together and the sound is amazing. Can be connected to Alexa, managed through the app for additional settings or just bluetooth through your phone. GREAT purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Amazing Volume

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient speaker! Small but capable of producing the volume of a large speaker

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Small package, EXCELLENT SOUND!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and small size!!! 100% portable where ever you go. Best portable speaker i hace ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker for size. It is very portable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Voice Assistant Option at home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a brand of speaker that demands respect and for good reason. This portable wifi/bluetooth speaker has a lot of great features. First off you can set it up on your actual wifi to stream music or get information from the voice assistant. You can also use it as a bluetooth speaker for a number of devices. You can set it up with the Google Voice Assistant or with Alexa, something you don't find often is the option for both. Setup is fairly simple and fast but you do have to download the app to complete the setup, I tried to quickly enable bluetooth without setting up the app and it was not possible. The speaker is ip rated for water resistance so if you wanted to grab it to go jam in the pool you can definitely do that. The sound reproduction on this unit was very impressive, you can adjust the eq settings among other things in the app. The bass was very impressive when turned up a bit to where this could actually be a decent computer speaker on its own. Another great thing about the Sonos brand is the ability to add this device to your other sonos products and create a whole home sound experience spreading sound across all or some of your Sonos devices. Battery life is great and as advertised, packing was frustration free, simple usb-c charging cord. This speaker does well stationary around the house or as an on the go option for a backyard bbq or a day at the beach. Overall impressed with this unit coming from a guy who has echo's around the house I would say the sound quality is top notch compared to the echo's. The app being required for setup was a mild annoyance but it's just how things are nowadays. I would recommend grabbing this especially if you are already rocking sonos products in your house.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great little speaker. Needs travel case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and super easy to connect. Wish it came with a travel case...like hard plastic or neoprene.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great when working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while it worked. The speaker provides the quality I was looking for. After one use, I couldn’t get it to charge again. I returned it and am awaiting a new one. I am chalking it up to a bad charger, not a bad product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Little Package...Big Sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Small and compact! Great for on the go or sitting on the deck by the pool!!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Charging issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems like a decent product with decent sound, but it's problems with charging are significant. With the charges included the unit will not fully charge, even over night. I had to order a separate, higher-powered charger. For a brand new product, that isn't very reasonable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect portable speaker. Great sound, long battery life, very portable, & water resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soney is great works with Apple TV and Apple hompods great choice by me sounds amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several sonos devices so I knew this wouldn’t disappoint! Great portable speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for shower listening!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this speaker in the shower and around the house in places like my garage or patio. The sound quality is good for the size and the Trueplay tuning works great in the echoey bathroom. I wish the power button had a better feel when you press it, hard to tell if you did sometimes. Battery life is good but not great, using the auto power off feature helps it last a lot longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very small but has a kick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, i love the face it has smart home capabilities. Does best in smaller rooms or by walls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good speaker poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I got a bad one but battery drains fast even when off. The speaker is nice but the whole point is battery. By the way won't play when drained but plugged in. Took 30 min or so before it would even turn on.

    No, I would not recommend this to a friend