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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,521 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    BIG bang for my buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds BIG with awesome sound! Easy to navigate app

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker with great sound and the ability to take it anywhere is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent music quality even with volume all the way to 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sonos Roam has great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Roam has great sound. I also like the feature that let you switch to other Sonos speakers or have them join and play together. The battery life for me has been close to 8 hrs. One note, make sure you hold the power button down for at least 5 seconds to turn off the speaker. If you just push it and let it go it goes into stand by and that will shorten the battery charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend got these speakers and had a record player that wouldn't communicate with the speakers due to one being wifi and the other being blue tooth activated. The Roam has both capabilities and made it possible to use the record player. Great quality speakers, we're super happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound, but the battery seems to not stay charged very long. This could be a user error but we have been unsuccessful with figuring out how to use Alexa with the roam also.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy install just would hold a charge returned waiting for a new !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it connects to all y other Sonos equipment

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Small and mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker with great sound. Very portable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome soeaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect soeaker for what i wanted. Easy to set up and pickup from bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good and very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, mushy buttons, I do like the size of it. Comes with a 'baggy'

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extend Sonos to your patio, garage very easily. Fills my 3 car garage without an issue (unless you want super loud music). Kind of surprised on how well it sounds for such a small device. Don’t expect huge amount of base (physical limitation) but otherwise excellent speaker. If you are tied to the Sonos ecosystem, this is a good way to expand your system with flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: it is loud for its size and it integrates with other Sonos speakers over wifi as well. Excellent runtime on a single charge. The bad: overpriced. Very little bass and even though it integrates with Alexa, it will not show up as an “echo” speaker, in case you want to add this to a speaker group. If you want this as a small and portable speaker for individual listening, then it will do well. Although you can find better options for far less. If you want this as a portable ad-hoch party speaker, look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice for easy listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a quality sounding speaker at low to mid volume but at higher volumes it only gets so loud and is not as crisp and clear.It does sound nice when added into a total Sonos surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this little speaker. To my surprise It was a little smaller than I expected but to my surprise the size didn't take away from the sound this little guy puts out. The sound is amazing. Set-up was easy on my app, as I also own the Sonos Arc. You can't go wrong with this little gem. The only negative - I wish they had released the wireless charger at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Sonos speakers, but that being said I had a difficult time with this. Sound was great when I could get it to power on and link to my system. The biggest issue I had was the location of the power button. If it was in a bag, it would turn on and be dead when I went to use it. Sometimes when I tried turning it on, it wouldn’t make a sound, but would be on. Other times, it would beep, but wouldn’t have any sound when playing. Was very frustrating and returned it. Hoping it was just a defective one, because the sound quality on Sonos products is amazing. If you get one, buy a hard case to transport!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roam Beyond My Home

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the addition of this new Sonos Roam to my Sonos Home Wireless Network. I can easily add it to any location in my home that isn't quite covered by all of my other Sonos speakers, or I can bring it anywhere away from home and tap into it via Bluetooth from my iPod, iPad or cell phone. It's easy to use and has great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Geno Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ha great and rich sounds. I love the flexibility and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Travel bug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile sound that is easy to pack and easy to use on the road

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    SONOS ROAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Small and compact with great surround for outside use.

    I would recommend this to a friend