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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2517 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,517 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Friendly & knowledgeable staff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you walk into a Best Buy store you’re always greeted & treated with a friendly smile. That is what we’re accustomed to and that’s what we experienced at the Ridgedale store. It really helps make a purchase. I intended to get a Sonos move and left the store with one. Our salesperson talked about the product very well, made a lot of comparisons and we got to listen to the sound quality. I like that It’s a compact, high quality sound system and we truly enjoy using it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roam Around & Hear Excellent Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not often that a product surprises me but the Sonos Roam is such a product. I unpacked it and hit the power switch. It immediately discovered my Sonos network, and a notification popped up on my phone asking if I wanted to add the Roam to my network. A couple taps later and it was ready to go. Couldn't have been easier to set up, took less than 2 minutes. It was 51% charged out of the box. I plugged it in and an hour later it was fully charged. One last comment. The Roam is smaller than a bottle of water, yet somehow they get excellent sound quality out if it. Pros: Easy setup Great sound Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Portability, Sound quality

    Rated 5 out of 5 stars

    Great portable speaker!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sonos roam is just what ive been waiting for. The sound is amazing for a small speaker. Excellent for traveling and i love that it's not only bluetooth but also wifi. Worth the price, considering buying a second one!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    The Perfect Addition to The Sonos Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has created quality speakers for home setups, but didn't dive into the portable speaker marketplace until now. Although they introduced the Sonos Move, it didn't compete with other truly portable speakers because of its size, weight, and price. The Sonos Roam has perfectly executed both portability and sound quality, all while integrating seamless functionality. Switching music from one speaker to another is quick and effortless, and grouping multiple speakers for synchronized play is equally seamless. The sleek design, IP67 rating, smart assistant integration, and user-friendly controls are just cherries on top of an already sweet product. This should definitely be a heavy consideration when looking for your next perfect speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Great speaker, setup needs some patiwnxwe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound from such a small device. Turning it on / off seems to be tricky esp. as they don't tell you how. Bluetooth connectivity & wifi connectivity in the beginning took forever. Once set up, it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great all around portable small speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos roam gets so much right. The sound is balanced with a decent amount of bass. The vocals are crisp and the volume is perfect for a small area, even outdoors. The build quality is excellent and the battery life is more than enough. The one issue i have is the interface, it can be tricky switching from Wifi to bluetooth mode. I wish there was a dedicated button for this, additionally the on off button would benefit from a similar design change. Outside of that, i feel the size and performance are fantastic. This slips into my backpack and i forget its there. Solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roam, I can take anywhere. Light weight. Worth every dollar great quality great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great choice for a portable great quality speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working well for 2 years since the purchase was made. Sound quality works amazing. You can make it vertical or horizontal depending on how you want it to work. Portable makes it even better for the experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for Christmas. I didn't use it much until I moved into a studio apartment, and I was blown away by how wonderful it sounds! I might need to get a SONOS sound system!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good sonos speaker but it could be better.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker for the size. I have my house full of sonos speakers so getting this was a must. I did expect better sound because they make the best smart speakers. It will travel good and is waterproof so I will get plenty of use with it. I do think its a bit overpriced. Hopefully they build on this model and make improvements to the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Sonos sound bar and the sound quality is still excellent! The battery life lasts all day. The app is pretty simple and you can connect it right to spotify, iheartradio and prime music accounts. Once one is playing you can close the app on your phone and play/pause right from the Roam. If you have other Sonos devices you can sync and play though all or switch seamlessly. The only issues have been listening to music stored locally on my phone is kind of clunky, the app will load a playlist but doesn't shuffle very well and playing through the samsing music app causes it to only play one song then stops. The other issue is if you have a high quality .flac file, such as from bandcamp, it may be unable to play it, which is surprising. Pro's Sound quality Battery life Simple app Streaming music Works with other Sonos devices Con's Shuffling playlists Incompatible with some .flac files

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound quality is great. I find the battery doesn’t last long so I have you keep it plugged in. I am worried that this will ruin the battery. Also haven’t gotten the Google/Alexa to work yet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sonos roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up sounds excellent light weight

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Sonos Roam - Bluetooth Speaker GAMECHANGER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Best Buy review on the Sonos Roam speaker. This has been highly anticipated over the past month. After going through the many reviews from 3rd parties who have gotten their hands on the speaker, it is expected to blow all other speakers of this size out of the water. A feature I'm looking forward to the most is the ability to operate on your network, then instantly transfer to bluetooth when you leave the network area. Brilliant! Cannot wait to get my hands on the speaker today! Of course two of them were ordered to pair up in stereo mode. Check out online reviews and order yours right away!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good for bathroom speakers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in my 2 bathrooms and they are surprisingly loud for how small they are. Sound quality is good but its definitely a step down from any other sonos speakers... but then again the price reflects that so i am happy with my purchase, no other sonos speakers can fit in my bathroom conveniently so these complete my setup of a speaker in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sounds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the Sonos Arc and Subwoofer. The products all work great together but the other 2 sound much better. Also The sound is amazing especially when Dolby Atmos is included but without that the sound can be very inconsistent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these as my rear speakers, teamed up with a sound bar and they complete the surround sound I wanted. These guys produce good sound. Def worth the purchase. I keep them permanently plugged in because the battery doesn’t last more than a day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice as stereo pair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo pair sound good for such small speakers. Connection to wireless sometimes spotty, although that may be fault of wireless network more than speakers. On wirpeless, batteries wore down faster than materials said.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size, Sound quality

    Rated 5 out of 5 stars

    Clean sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nos compact speakers and easy to use and best clean sound

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker. Though a little more expensive than I'd normally pay for something that makes my music louder, it's a powerful little speaker. Very clean audio quality from near-silent to full blast. Charges quick, easy to set up and use. My only complaint is it's tiny mesh holes can are hard to clean. But I suppose you'd see that with any similar products.

    I would recommend this to a friend
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