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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Roam Smart Portable Speaker's amazing sound quality, portability, and surprisingly big sound for its small size. Many appreciate its ease of setup and Bluetooth connectivity, along with its water resistance for use in various settings. However, some users point to inconsistent battery life and occasionally low volume as drawbacks. A few also mention challenges with charging and the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,521 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS ROAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use product with great sound. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little brother to my Sonos One’s.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality for such a small and portable size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Portable Sonos Addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos speakers. This is a great little portable speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving my new way to Roam!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great sound quality and it could not be any easier to use and enjoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos 1 & 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roam sounds great and looks cool. My only criticism is it is very challenging to set up the Sonos 2 system while trying to simultaneously maintain a separate Sonos 1 system with legacy products that are incompatible with Sonos 2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best for the golf cart, sounds like a built in system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good clear sound! Simple to setup and use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This little Speaker has great big sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker has the sound of a great big speaker. It is awesome sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotten it for our pc, easy using Bluetooth plus has great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This speaker bangs!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Sonia speaker. Outperforms our Sonos Play 1.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound. Easy to link with the rest of our Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    powerful sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising sound from such a small device! GREAT Christmas gift!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound as with all other Sonos products. Simple to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Portable Bluetooth Speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Portable Bluetooth Speaker, very clear sound and very handy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker was smaller than I thought but has great sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go with Bose portables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sonos theater system to replace my Bose system and I love it. I figured the Roam would be perfect to replace my Bose Revolve. However, I am very disappointed. The best feature of the Roam is I can connect it to my current system and listen to the same thing…..that is the only reason I gave it a two stars. The bad, it has decent sound but Bose Revolve is way better. Tested both side by side and it wasn’t comparable (price is comparable). Connecting to the Roam is finicky - you can connect thru the Sonos App or your music app but it doesn’t always connect. Sometimes I have to go back and forth between the Sonos app and the music app to get music playing. I tried to connect via Bluetooth to try and “trick” it and get music to play and it still has issues. Sound is ok, connecting process is frustrating, and price is top of the line. My advice go with Bose until Sonos figures out the small speaker products.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We’re sorry to hear of your experience with Roam. Please reach out to our CX team via https://support.sonos.com/s/contact and we’ll be happy to assist you. john.milton

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sonos -- Overpriced and Overhyped

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Sonos speakers for over 5 years and I've put up with the set up and operating difficulty (has anyone really figured out how to use with Alexa?) because of the great sound. The Roam fits that classic Sonos model -- expensive, unintuitive and difficult to operate. In this case, setting it up on WiFi was relatively easy (after some adjustments to my Sonos system), Bluetooth was not and to top it off this one didn't' work -- just crackling coming out the speaker. Going right back!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS outdoor patio addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Integrates with existing SONOS system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as expected from Sonos. This has wonderful sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sonos roam

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound and convenience. excellent value and product

    I would recommend this to a friend