Customer Ratings & Reviews

The sonos speaker sounds different and it’s ridiculously good.

Great speaker! Easy set up and looks great in the house!

First of all I had to exchange the produ t due to per the Geek Squad no connection and the item was not functioning. New Geek Squad person could not hook item up either. So, I still have this expensive item sitting in my living room. Disappointing

Benjamin at geek squad will not return my calls multiple calls since May. The set up is not complete and we cannot use the product

Top notch! Started piece by piece buying Sonos and hands down the best sound ever. If you turn the sub up on the app it’s unreal the bass you get. House shaking. Never going back to another brand stick with the best!

the Sonos Wireless Subwoofer adds a different dimension to sound from TV. The experience at home was so much better from the sound at the theater!

Great sound quality. Just what we needed to complete our surround sound.

Makes a huge difference with my Arc. Definitely recommended if you already own other Sonos products.

Sonos - Sub (Gen 3) Wireless Subwoofer - White My second. Fills the room with thunderous sound.

Having used Sonos speakers for a year now, I can confidently say that they are incredibly unreliable, and for the money spent, this is simply unacceptable. Sonos promises a seamless wireless listening experience, but the reality is far from it. Despite their marketing claims, these speakers struggle to maintain a stable connection, making them more of a hassle than a luxury. Connection Issues From the very beginning, I faced constant connectivity problems. Whether it was connecting to Wi-Fi or maintaining a stable connection during playback, the speakers consistently failed. It’s incredibly frustrating to start a song only to have it cut out halfway through because the speaker can’t stay connected. I’ve tried all the troubleshooting steps suggested by Sonos support, but nothing has resolved the issue. It’s disappointing to pay a premium price for a product that can't deliver on its most basic promise. Setup and Software Problems The initial setup was a nightmare. The app is supposed to guide you through the process, but it’s not as intuitive as it should be. Frequent software updates often lead to more problems than solutions. After each update, I hoped the connectivity issues would be resolved, but they persist. Instead of enjoying music, I find myself constantly fiddling with settings, restarting devices, and reconnecting speakers. Performance and Sound Quality When the speakers do manage to stay connected, the sound quality is decent, but it doesn’t justify the price tag. There are other speakers in the market that offer similar or better sound quality at a lower price point. The intermittent connectivity severely affects the listening experience, often leaving me frustrated rather than entertained. Customer Support Dealing with customer support has been another disappointment. They are polite and try to be helpful, but ultimately, they have not provided a solution to the ongoing connectivity issues. I’ve spent countless hours on calls and chats with no real resolution. It's clear that these issues are inherent to the product and not isolated incidents. Conclusion After a year of giving Sonos speakers every opportunity to prove themselves, I can definitively say that I will never buy these products again. They are unreliable, overpriced, and fail to deliver on their core promise of a wireless listening experience. I have warned friends, family, and anyone who will listen to avoid Sonos. For the money spent, one would expect a high-quality, hassle-free product, but Sonos has proven to be the opposite. Save your money and avoid the frustration by looking elsewhere for your audio needs.

This lil sub bumps. When i first hooked up my system it was all high no bass. When i paired the sub it was AWESOME! I was impressed with the bass. You do have to get used to the Sonos system but once you do its great sound with no wires.

Great sound, easy to set up. A bit pricey just like all sonos products

Awesome product and worth the money spent i would highly recommend