Customer Ratings & Reviews
- Model:
- SUBM1US1
- SKU:
- 6520133
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Sub Mini Wireless Subwoofer's impressive sound quality and deep bass, praising its surprisingly powerful output for its compact size and ease of setup. Many appreciate the sleek design and user-friendly features, although some find the price point to be a bit high. A few users have noted minor software-related issues.
This summary was generated by AI based on customer reviews.
Poor user experience. Okay sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright. The main problem I have with it is that to update the software it always has to be unplugged, taken to a router, plugged into that. It is an often hours-long process to update it. And when it doesn't update the surround sound itself decides not to work. Sonos products are much more expensive than others so I expect a better user experience. I am likely going to return this product and all the Sonos products I bought with it because they just aren't worth the premium price.
No, I would not recommend this to a friend- Pros mentioned:Design
Great subwoofer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super solid subwoofer. Love the design, looks nice with my PS5 and white oled switch
I would recommend this to a friend - Pros mentioned:Sound quality
Big Boom in a Small Box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bass coming out, with eyes closed it sounds like a speaker 3 times the size
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The way it makes my sonos beam 2 sound it’s absolutely amazing.
I would recommend this to a friend Sonos sub woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sufficient to add bass to our family room. I'm stuck with it. I needed more powerful!
No, I would not recommend this to a friend- Cons mentioned:Software
Horrible software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sub is fine, but the software is horrible. I have to factory reset my sub weekly. If sonos doesnt fix this soon I am going to return it
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and we sincerely apologize for the inconvenience you're facing with the Sonos Sub Mini. We understand how frustrating it must be to have to perform a factory reset frequently. This is certainly not the experience we want for our customers.
To help address the issue, we recommend the following troubleshooting steps:
Check for software updates: Ensure that both your Sonos Sub Mini and the app are up-to-date. Outdated software can sometimes lead to connectivity issues.
Wi-Fi network: Verify that your Wi-Fi network is stable and has sufficient signal strength in the area where the Sub Mini is located. Weak Wi-Fi can sometimes cause connection issues.
Reset process: If you continue to experience problems, try performing a more thorough reset by following the instructions in the Sonos support guide: Sonos Sub Mini Reset Instructions.
If these steps don’t resolve the issue, we recommend reaching out to our customer support team directly at support.sonos.com for more personalized assistance.
We truly appreciate your feedback and hope to resolve this issue as soon as possible. Thank you for your patience, and we hope you give us the opportunity to make this right.
seasoned Sonos user cannot add sub mini
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own seven other Sonos speakers and this is the only product I've had difficulty pairing and after several hours I've given up. Sub can be at times paired intially but quits halfway through the pairing process via WiFi. The sub mini simply won't begin pairing when using wired Ethernet and says "Sonos speaker cannot be found, please ensure the speaker is plugged in" and it says this with a giant picture of the sub mini on the screen asking you to pair it. I've tried turning off all wifi devices - nothing. Swapped Ethernet cables, switches - nothing. Factory reset of the sub 10 times - doesn't help. Sometimes it will randomly connect via WiFi and disappear once I try to add it to my beam gen 2 or arc. Other times it will pair with the beam, show "beam +?" And display sub controls but the sub doesn't actually produce base. Several times all goes well and when I attempt to add it to a sound bar two sub minis will appear on the screen and it will sit on that screen for 5 min and then time out. Another odd feature is it will at times pair with the app and allow me to add it to a single Sonos one and work normally but when I try to add it to any other speaker the connect is lost. I've never had a single issue with my sub gen 3 or any other Sonos speaker. I tried pairing the sub gen 3 to these sound bars and have zero issues. Avoid this until Sonos fixes the firmware.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. We are sorry you are encountering issues bonding your Sub Mini. We highly recommend reaching out to our customer support team to help identify the issue. You can do so by visiting https://support.sonos.com/ . From reading your review, we would caution connecting your Sub Mini via ethernet if your home theater coordinator you are bonding it to is not ethernet connected as well. The Sub Mini should be able to wirelessly connect to the Sonos Soundbar in that room without the need of ethernet connecting. Everyones network and product configurations are unique and contacting Sonos support should help solve the issue for your system.
Not enough bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not enough punch for the buck Slick design but was expecting a little more from this sub
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Mini sub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass!! Great addition to my two sonos move speakers.
I would recommend this to a friend Decent sound (when working) Horrible setup.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because of how terrible the Sonos app is when connecting this sub. I tried to connect it to my patio era 100s but it will connect some of the time. I had to reset the subwoofer every time I wanted to use it and half the time it never worked.
No, I would not recommend this to a friendSoon to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like so is products. This is my eighth one. However, I have not connected this one yet.
I would recommend this to a friendUnhappy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get the subwoofer to connect to the Sonos ultra surround sound bar I have so I have to return it
No, I would not recommend this to a friendSonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful great compatibility with apple products..
I would recommend this to a friendSub came dirty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When opening the sub mini everything appeared to be in order. However, the sub mini was covered in Brownish stains/oils. Like if a a factory worker had oil all over their hands while handling the sub mini. Even inside the hole where the two woofers are at it is extremely dirty. It appears to wipe off, however, for this price of this thing it should not come this way. I will be returning it and repurchasing another one.
No, I would not recommend this to a friendGreat sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a challenge to set up as i was going from an S1 set to an S2 set up.
I would recommend this to a friendUnable to connect to Arc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely high hopes but was unable to connect it to my Arc. It connected to other other speakers in my system and it worked perfectly fine. Have spent HOURS trying everything under the sun with troubleshooting but the one sound bar I needed to connect with did not work. Will be returning it tomorrow.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. We are sorry you have had issues bonding your Sub Mini to your Sonos Arc. If you have not already, please contact our customer support at https://support.sonos.com/ before returning your unit.
- Pros mentioned:Size, Sound quality
Perfect compromise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for this... My room is a large great room plus kitchen and this nicely 'fills' everything with a great bass complement. It doesn't rattle the windows but I didn't want/need that plus it is a lot more compact and ergonomic in the room than the Sub. I paired it with an ARC sound bar and rear surround speakers driven by a Sonos Amp and it's awesome. The setup was extremely simple and efficient (literally just a couple of minutes).
I would recommend this to a friend - Pros mentioned:Sound quality
Go for the larger one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why get this one for a little bit more you get the larger 1. The larger 1 has better sound and this 1 is more of a thumb.
No, I would not recommend this to a friend Nice app, poor volume for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this with my Beam for a bedroom and it sounded alright but not worth the money.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hello Corey,
I'm sorry to hear that you weren't fully satisfied with the sound quality of your Sonos Sub in combination with your Beam in your bedroom. We strive to deliver exceptional audio experiences with our products, and I apologize if your experience fell short of expectations.
Your feedback is valuable to us, and we take it seriously as we continuously work to improve our products and enhance customer satisfaction. If there are specific aspects of the sound quality that you found lacking or areas where you believe we can make improvements, please don't hesitate to let us know.
Additionally, our customer support team is available to assist you further with troubleshooting or exploring alternative solutions that may better meet your audio needs. Whether it's adjusting settings, exploring placement options, or considering other products in our lineup, we're here to help ensure you get the most out of your Sonos system.
Thank you for choosing Sonos, and please don't hesitate to reach out if you have any further questions or concerns. Your satisfaction is important to us, and we're committed to addressing any issues you may have had.
- Pros mentioned:Size, Sound quality
Tiny, tidy and mighty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mini sub (I have two) works well in my small TV viewing room and my large living room. Mine are paired with gen 2 Beams. If you need powerful pounding bass, these are probably not for you. But if your listening is mid volume the minis make a welcome addition to sound quality. They easily tuck away out of sight, too.
I would recommend this to a friend