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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,532 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a little research plus demoed numerous pairs of headphones and these headphones met all my expectations. The only complaint I would have is that you have to be playing some type of audio to use the noise cancelling, they will shut off after several minutes if no audio is present. Hopefully they will upgrade the software to allow you to use them as noise cancelling only.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super rad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Very secure and comfortable fit and incredible sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones after doing quite a bit of research and honing in on two (probably like most of you considering buying similarly priced headphones) - these SONY and the BOSE Quiet Comfort 35. What finally made me choose these was actually a sale that reduced the price by $50. Of course, the next iteration of these headphones came out about two months later, which I'm sure is what prompted the sale. No buyer's remorse though. These Mark II headphones sound great, the noise cancelling is first rate, and comfort after prolonged wearing on a 12+ hour flight was just fine. I really like the "touch" control on the right side for skipping forward/back, pausing, or momentarily shutting them down when the flight attendant is yelling at me to put my seat and tray table up - I can't hear a thing when the headphones are on and I'm engrossed in a movie. The SONY headphone app on my iPhone/iPad is also great for fine tuning their performance. I'm not sure what SONY may have added in the update of this model as they are an all around winner to me. I would definitely purchase these again. And so should you unless you just happen to like the overall sound of the BOSE, but to me they lack the easy touch controls on the SONY and that would be the deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider myself a bit of an audiophile and am always looking for the "best" audio equipment that I can afford. I have Parrot Zik 2 and B&O headphones which are excellent but the Sonys are great from a sound perspective and the noise cancelling is excellent. I would recommend these headphones without reservation. They also fold up nicely so are easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is outstanding and the headphones are comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich sound quality, long lasting battery, amazing sound cancellation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic noise cancellation, stylish, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up in store last week. Was there to check out the Bose QC, but the sales clerk showed me these as well. After trying them both for a while, I went with the Sony set. I’ve used them every day since. I’m self employed, so I work in libraries, coffee shops, and restaurants all day, and these give me a perfect “cone of silence” wherever I am. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many reviews and research, this is the best in class ANC headphones in the market forsure. The phone app is actually really handy. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, and the sound is nice, clear and crisp! Love these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 yr old son absolutely loves these headphones. Always has them on. He told me they are better than he thought they would be. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a high-end pair of noise-canceling headphones before, and I love these. Pairing and control is easy, the noise-canceling is stellar, and I love the feature that allows you to cup your right hear and hear someone talking to you. Great for travel and they fold very flat. Was choosing between this and the Bose, and I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side touch sound blocking is fantastic, the Bluetooth is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 1000XM2 NC Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for months now, and very happy with the sound quality. One main purpose of the purchase is to wear these while cutting the lawn. WOW!!! Cuts out the noise of the lawn mower wonderfully! I just hear a hum, which may be due to needing to hold the handles. I now can listen to music at a much lower volume. These are wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality, light weight easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read lots of reviews regarding noise canceling headphones. Opinions all over the board. Went to store and tested for myself. To me, these had best sound quality. I have had a couple weeks now and am totally satisfied. Downside...the controls are a bit touchy and noise canceling does let a small amount of voice noise come through in lower noise situations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed. Sound is great! Comfortable fit!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! specially for trips, great sound and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been on top of their game. These have some more useful features than the Bose. But when they went on sale, I couldn’t pass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line for NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I've waited awhile to get a pair of Sonys top of the line BTNC headphones. I've read plenty of reviews and they've all been correct. They rival if not perform better than Bose QC35 headphones. I would recommend these over the Bose. The XM3 are available with minimal upgrade to these. The current drop in price is well worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the beats but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely better quality than the beats but still falls short on value for the money. The rubber lining on the ear pieces gest a bit uncomfortable and makes your ears warm after a while. At this price it should have a cooling fan :)

    I would recommend this to a friend