Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,532 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality sound and perfromance from these. They have been my go to for over 2 years no with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what he wanted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he loves them. He wears them while working around the yard and says all he hears is music and not the lawn machines.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent at noise cancelling. The sound quality is clear with a hint of bass. The touch features are very useful once you get use to them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best NoisebCancellingHeadphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After rowning the previous version to this headphone and the BoseQC2 — Hands down these measure up above both and with the added comfort unparallel!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling OUTSTANDING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this headphone for a month and I have no complaints, noise canceling and sounds are OUTSTANDING. 5 Stars all around! Almost good as my Bose QC35!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GRUMPY, We are happy to hear your positive feedback. You chose the right headphones. Thank you for trusting Sony!
      Regards,
      Vincent sony_US

  • Rated 5 out of 5 stars

    Excellent in Every Way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these headphones for the last 3 months, so I can offer some experience with them. Their sound far surpasses any headphones I've used in the past (past being 40 years). The ambient noise reduction is stunning--I can't wait to use these on a plane. I was originally going to purchase Bose headphones, and had been waiting for them to go on sale, but these SONY headphones went on sale, and I did some research (on CNET, etc., and customer reviews on multiple cites), and decided to purchase the SONY instead. Very glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head phones. Love the touch features. Amazing sound. Only problem is when a call comes in the headphones pick up too much noise so it's difficult for the other person to hear you if you are in a noisy area. Other then that every other feature is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between this pair and the Bose for the same price. After listening to both , several times , I think these have a better , crisper sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset i have ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and noise reduction for a bluetooth headset. Also love the swipe gestures on the earcup. Worth the price, better than my old favorite Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best I have ever used. Noise cancelling is great. I can wear these for hours with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise canceling headphones I’ve owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! Was on a plane yesterday filled with screaming kids but I never heard any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made. Makes studying in loud environments easier... definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fly a lot for my job. These work great, even when not turned on, just to drown out drone of engines. Noise cancelling works great while watching movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are definitely worth it. The noise canceling technology is amazing. They are made well, and easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Studying

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these at the University Library when I studied. Bother nobody & nobody bothered me. Noise Cancellation without paying Big Bucks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Selected these headphones after listening to the latest headphones by Bose, Beats and Sony. I have not regretted my selection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for, incredible set of headphones the noise canceling feature was beyond my expectations, definitely a good bang for the dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones EVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit comfortably, noise cancellation is excellent, and the sound quality is better than my wife's Bose Quiet Comfort. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the greatest over ear noise cancelling device on the earth. Sound quality slightly better than Bose. Options are phenomal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Proof, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best over ear headphones on the market, Bose has reported better noise cancelling but these have superior sound quality and better features

    I would recommend this to a friend
Sponsored