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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1532 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,532 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones. Very comfortable and reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Unreal Sound with Touch Features!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are hesitant about purchasing these headphones, due to the price or because you might have heard a friend tell you another competitors are better, well DON'T! Buy these ASAP. You will not be happier. Alot of wireless headphones nowadays are offering alot of the same features that come standard, but these SONY headphones are out of this world. I have the BOSE Quiet Comfort 35's and those have been my go to headphones for a while now. These SONY MKII 1000x are BETTER! Sound quality is amazing. Headphones are super comfy, and the battery lasts for a whopping 30 hours! Noise cancellation is awesome and does it's job 100%. I love the option to drown out noisy people on public transportation, or simply just sitting on your front porch trying to relax and soak up the outdoors! Where these headphones take it to the next level is with the touch ability on the side of the headphones. I never had the chance to own and test the original model with touch sensitivity, but with the mkII I find that option to be very helpful. I'm sure you can name more than a few times where you are listening to headphones and someone asks you a question and you have to take your headphones off or reach for the phone to pause the track and say "what?". Well not anymore because with the mkII all you have to do is reach with your hand to cup the right earphone and it will either pause the track, or cancel the noise cancellation. Awesome indeed. I can't say enough about these headphones. They are worth every penny and highly recommended. Usually I try to find at least 1 flaw with an item I review, but I have nothing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony premium wireless noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work great! I do a lot of traveling and they work great on the plane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a few great features after purchase and they cancel almost all the loudest of noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling. I use them while mowing and my music comes through great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely amazing noise cancelling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase by far and I buy. Lot of products. It’s early days but so far so thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for airplane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on Black Friday. Great deal. It really works during the long airplane trip.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect solution for air travel. Enjoy music and movies without distractions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding and comfortable. Good noise cancelling ability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Great noise cancellation. Would highly recommend this headphone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling experience I’ve ever had. You basically hear nothing from the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I’ve owned. Great sound, good price. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the airplane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third set of NC phones: and these are by far the best (also most expensive)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fanatstic headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these sound great and work well with noise cancelling features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. The ability to quiet the sound while talking is a great feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of noise canceling headphones much better than my beats by dre that also own

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    hands down the best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After long time of testing other headphones these are by far the best ones you can buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of Sony headphones. The sound quality is great and setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Beats!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought BeTs but returned them and bought Sony. They are way better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. Sound and functionality. Wireless works amazing I love it.

    I would recommend this to a friend