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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 1683 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, ease of use, and Dolby Atmos capabilities of the 1155W 7.2-Ch. A/V Home Theater Receiver. Many also appreciate the receiver's power and straightforward setup process. While some users noted the unit can get warm during operation and that the menu system could be improved, the positive feedback on sound and ease of use outweighs these concerns for most buyers. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,683 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Powerful sound and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony has a full and powerful sound. Setting it up was easy, and there were plenty of inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy set up great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and set up was quick and easy. Bought as open box, great deal

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Very pleased with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, sounds great. Bluetooth headphone connectivity is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Very good sound and power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, sound is excellent and the configuration/setup is easy enough

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound amplifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite pleased with this product. It integrates well with my Sony tv The sound is excellent but was hoping it would solve the modern problem of us older people hearing the spoken word over background music a bit better with some shows we like to watch. Still overall excellent product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricardo, we're glad you like the sound quality of our product. The STR-DN1080 also supports DTS:X and Dolby Atmos so you can experience lifelike audio that delivers breathtaking realism with 360° surround sound, accurately positioning sound within your environment so that the 7.1.2 speaker channels (including Phantom Surround Back) completely envelop you in sound—even from above. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Sound Still w/Hi Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 16 Years of wonderful 5.1 Surround-sound, My Sony Receiver started to loose sound. I really wanted to just repair it, save some money and not purchase a new one. However, with repair cost and time, it simply was not feasible for me. So I began my research and shopping around at least for a good 8 Days or so, with an open mind but with one condition: I was already spoiled and know what great sound IS, therefore, the replacement had to Sound Great! Ironically, I still came back to Sony! I checked out Marantz, and a few others and in comparison for my Price Range between $400 - $700, the lower end Marantz line was not as good and had less Output Wattage per Speaker and even had a Small look about it. After all, these are Show Pieces too! Lol. Nonetheless, I know Sony Sound Quality and elected to replace my Old Sony with the New Sony 1155W 7.2 Channels! The reviews were the highest in comparison to others in that price range. So with this new Sony, I needed a few more Speakers now that I have 7.2 Channels, so I purchased an additional Sony Subwoofer to complete the .2 as well as 2 Small but High Wattage Surround High Speakers and installed up near the Ceiling on the Backwall! Overall, The Sound Technologies are so Crisp and Clear and Deep making each Watch and/or Listen Come To Life!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome 4k receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome receiver very easy set up awesome sound great value

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Long overdue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swore our 70" Vizio 4K only did 4K (and not HDR). As a result, I put off upgrading to this unit (from the STR DN1060) for quite awhile. Now that I have finally upgraded, I discovered to my surprise that our TV does have HDR (all thanks to this receiver). The STR DN1060 was good, but this unit is great. 4K HDR (Dolby Vision) and Dolby Atmos - amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo, easy to use, easy to set up. Great power

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Display

    Rated 2 out of 5 stars

    Rule #1, Get it right before it goes to market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the features but disliked the tiny display window. Speaker set-up was also awesome. The most disappointing for me was that it did NOT play well with my new SonyXBR75900h. I bought the receiver because I wanted seamless integration and I returned it because it did not seamlessly integrate! The TV and receiver would turn itself on throughout the day, coupled with the continuous loss of audio when using eArc connections. I have since discovered that Sony has not released firmware updates to fix eArce connectivity, but I did not buy the TV and receiver as a beta tester while they try to figure things out. Moreover, the clicking from both the receiver and TV was over the top. Lastly, while the sound is great for movies, not so great for music.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cujo, Thank you for choosing and purchasing our Sony STRDN1080 7.2 ch. Dolby Atmos Wi-Fi® Network AV Receiver.

      We’re sorry to hear your you are experiencing some audio issues and turning itself on. This is definitely not the experience we wanted you to have in our product. While we're glad you like the features and speaker setup, we regret to hear that the AV receiver had to be returned. We also appreciate setting the RS232C control to Via serial port on the TV.
      Note: This setting may affect the power consumption of the TV.
      A. On the remote control, press the HOME button.
      B. Select Settings → Remotes & Accessories → Via serial port.
      In addition, you may also perform a reset on the AV receiver and TV. Please refer to this link for instructions https://www.sony.com/electronics/support/articles/00159487.
      Make sure Software Auto update is set to ON (for future software updates).
      A. On the supplied remote, press the Help button.
      B. Select System software update, and make sure Automatically check for update is set to ON.

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your soundbar has a 1-year warranty from the date of purchase. We do hope you will reconsider our brand and give us another chance at bringing the theater experience to your home.

      May we contact you to help? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony AV Receiver Model Number:
      Additional Information regarding your experience with the STRDN1080

      We hope that you will shop Sony again in the future

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    GREAT RECEIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Sound control is fantastic. Plenty of HDMI inputs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony tuner is great! Sounds are amazing easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony receiver is by far the best AV receiver I have ever owned! The 4K HDR capability’s of this receiver really help show off my XBOX One X!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but doesn’t have the bass I think it should have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price-easy to set up and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good updated equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to learn the remote, but I can work it well now. A little limitation on audio choices in the movie preset is irksome. Otherwise, it works like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    works even better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced another brand A/V home theater device that worked well most of the time, but there were a lot of times the TV, A/V unit, and source unit didn't communicate well, and everything had to be restarted. I have been very happy with my Sony 65" HDTV and my Sony Ultra HD blu-ray player, and now they all work very well together with the Sony A/V receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Longevity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best entry AV receiver hands down. The longevity of a Sony product has been the best value for the prices. This will enable you to get all the features of a premiere home theatre system. Unlike a previous model , there are no issues with the OSM. 4 stars not 5, lacking a user friendly appearance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LAandCA,

      We are glad you're happy with your purchase. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too!

      Regards,
      David Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a ton of research and thinking things over, I made this purchase. I can’t be happier. Setup was simple, but definitely take the time to read carefully through all the options And settings during calibration and dig around in system settings after calibration to make sure you’re getting the most of your system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was very easy to set up and receiver works great.

    I would recommend this to a friend