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Customer reviews

Rating 4.5 out of 5 stars with 1683 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, ease of use, and Dolby Atmos capabilities of the 1155W 7.2-Ch. A/V Home Theater Receiver. Many also appreciate the receiver's power and straightforward setup process. While some users noted the unit can get warm during operation and that the menu system could be improved, the positive feedback on sound and ease of use outweighs these concerns for most buyers. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,683 reviews
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice home theater / receiver. Easy to set-up. Digital processing images and sound are superb. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TEXASCITIZEN, Great! Thank you so much for choosing our STR-DN1080 7.2ch Dolby Atmos Wi-Fi® Network AV Receiver. We're happy to hear you find it easy to setup and you're enjoying the outstanding overall sound quality of the receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too! We really appreciate your recommendation. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a month. Works as expected. Only frustration is trying to figure out how to adjust settings. The manual is less than helpful. Otherwise, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was everything I hoped it would be. I'm using my old Sony speakers and it brought them to life. Good choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xxxx,

      Thanks for sharing your experience so far with your new STRDN1080 7.2 ch. Dolby Atmos Wi-Fi Network AV Receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    LOVING IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this receiver. It has tons of listening options and the tech is rock solid. For this price, there's no comparison

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disapppointed, Great! We're happy to hear that you love the STRDN1080 7.2 ch. Dolby Atmos Wi-Fi® Network AV Receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven-channel system too! Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Quick and Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After connecting all the speakers, I was up and running in minutes. The auto calibration was quick and easy. I recommend using quality speakers for this receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy setup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my small living room setup. paired with 5 Sony speakers and Klipsch subwoofer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DUAL OUTPUT<,DUAL PROBLEMS!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major drawback i had with this receiver is the dual output. I purchased it to connect a projector and a television. I wanted seamless switching without having to manually disconnect any cables or push any buttons on the receiver. I was very disappointed. When i switch to hdmi 1 or hdmi 2, the signal does not transfer over and it loses signal intermittently. it is almost as if the receiver is trying to send out 2 signals and loses signal as it decides where to send the signal. It is very annoying when watching a movie. Customer service was no help at all and i have been troubleshooting the problem for about a month. There were times that when you would switch to the other hdmi output you would not get a signal and you had to manually turn off the receiver and turn it back on as a way of resetting it. It does have an option to send the signal thru both outputs and i was hoping this would fix the issue and it is the same problem. It has ruined the movie experience completely.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi veritech13, we are sorry to hear about the issues you've encountered with your receiver. We'd love to help you and turn this into a pleasant experience, Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Case Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Great Receiver which compliments my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks like the perfect match with our new Sony Master A9G TV. The Bravia link works great and allow the TV remote to work almost everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for Home Audio Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has fantastic Audio for gaming, has a nice easy to use UI, plenty of options for audio setups. Has newer audio codecs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MasterWelch,

      Awesome! We are glad you like the sound quality of the AV receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great Receiver would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has added so much value to our home theatre and is one of the best purchases of the Christmas Holidays for my family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeamChambersRealty,

      Thanks for sharing your experience so far with your new STRDN1080 7.2 ch. Dolby Atmos Wi-Fi Network AV Receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent systems so many functions have yet to even try and use them all. Definitely need a class on this great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terrell,

      Awesome! We are glad you like the smart features of the unit and thanks for sharing your experience so far with your new STRDN1080 7.2 ch. Dolby Atmos Wi-Fi Network AV Receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Sony amp that served me well but wanted blue tooth and WiFi connection also 4K pass through This amp does that and more Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, a little difficult to set up but Sony support was excellent when I got them on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony receiver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great receiver for home theater. I upgraded from previous model due to water damage and have been satisfied thus far with its performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      Thanks for sharing your experience so far with your new STRDN1080 7.2 ch. Dolby Atmos Wi-Fi Network AV Receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos, Power, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Loaded with features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is packed with features. Some that I like the most are the165Wx7, 6 HDMI's in, 7.2 surround and the wireless play back. I use the wireless play back every day. My phone knows me best and has all of the app's and music I like. The guided set up was easy and fast, Was connected to my Wi-Fi, up and running in less than 5 minutes. Some cons are the on-screen response is slow from the time you push a button and it responds, The remote it self just feels cheap and is missing some input buttons I would like. Over all I am super pleased with this unit. And would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pioneer receiver started smoking, and this one was the best value for the dollar, and the best future-proof at the price point available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a new receiver in order to get the Bluray Player to pair with the new Samsung HDTV. This was one I was looking at, it was on sale and it fit the bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Buy From Sony Again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver has a humming sound and stop audio output while watching a YouTube video or Netflix from time to time . When it happens, the display on the receiver would switch to "No Stream" from PCM. There was still no audio after the unit was turned off and then turned back on. I have to turn both TV and the receiver off and then turn both of them on before getting the audio again. I sent the unit to Best Geek Squad and then to United Radio (the warranty repair for Sony). Neither time the repair took care the problem. Out of desperation, I paid the Geek Squad to check my connections and connect the unit with my TCL 65" Roku TV. The problem still exits. Mike from Geek Squad suspected there may be some problems within the receiver but could not identify the problem. He suggested for me to contact Sony Warranty department and request a technician to come to my house to check the unit out. I called Sony Warranty department. They claimed that the warranty is now void because Best Buy service center opened the receiver before. Yet when I contacted United Radio the first time, United Radio performed the tests ( although not finding the problem) and treated this as the warranty service knowing that Best Buy has done similar tests before. Sony now wants me to send the unit to a non-warranty service center and I have to be responsible for the cost. This is outrageous as they would not honor their warranty service. I bought the unit only 4 months ago and I find the receiver is so unstable and unreliable and I could not receive any support from Sony. I will never buy from Sony again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed,

      We appreciate the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Lots of Features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality A/V system that can output to 2 zones, a multitude of speaker and sound field configurations. Includes Microphone to set up your speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 1155W 7.2-Ch. with Dolby Atmos 4K Ultra HD HDR Compatible A/V Home Theater Receiver - Black I am very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi missdi,

      We are glad that you're happy with your purchase. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven-channel system too!

      Thank you for choosing Sony!
      David Sony_US