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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1683 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, ease of use, and Dolby Atmos capabilities of the 1155W 7.2-Ch. A/V Home Theater Receiver. Many also appreciate the receiver's power and straightforward setup process. While some users noted the unit can get warm during operation and that the menu system could be improved, the positive feedback on sound and ease of use outweighs these concerns for most buyers. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,683 reviews
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver. Great value for the money. Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought just recently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace an older outdated Harmon Karden -- does it's job :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Receiver Great.....Geek squad install not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of Sony, and this receiver is top notch. Unfortunately I cannot stay the same about the service I received from the geek squad. The installer was very inept and unknowledgable about the product. The receiver is hooked up and all the speakers are workin, but the install never paired the receiver to my modem. The receiver was set up so that 6 of the speakers are always on Unless I turn them off in the individual rooms. The installer told me the speakers would not work, but they do. I have tried to contact the geek squad for some direction, but they appear to be unresponsive. Unfortunately this was not a good experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobinvenice, we're sorry to hear that you hear about your experience with your dealer. We're sorry to hear that you have an issue with your SONY unit. You may follow this link for network connection:

      https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001221188.html?search=network

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my hubby's game room. He loves it! Great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to set up. Outdated.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great receiver when released a few years ago. Sony needs to make a new version. Setup was very difficult. Bought a Denon AVR-S750H instead. Returned the Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 808Lockdown,

      We are sorry to hear about the issue with your AV receiver. It is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Stopped working after a little over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the STR-DN1080 on 2/18/2019. The setup was a little challenging, but once it was setup the sound was great. About a month ago I lost sound when trying to watch anything streaming through the TV HDMI port on the receiver. I changed it to another port and it worked. A couple of days later sound went for the CBL/SAT port but we still had video. A couple of days later both the sound and audio stopped working through the receiver. I tried unplugging everything and setting it all up from scratch and it doesn't recognize anything being connected anymore. I plugged in an older receiver I still have and that one works fine so it is the received for sure. Reached out to Best Buy and was told to email Sony since it is over a year old. Emailed Sony and have not got a response at all. Very disappointed with how this has worked out after what I paid for it. The Denon I have had for 10 years still works and I thought I was upgrading.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      We are sorry to hear about the issue with your STRDN1080. This is not the experience we want you to have. Please allow us to help you and turn this into a better experience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Hope to hear from you,
      David Sony_US

  • Rated 5 out of 5 stars

    Great A/V Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for speakers and network. Great sound reproduction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great system, a few quirks with switching sources

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Sony AV Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not completely satisfied with the sound quality. The bass/bottom along with the mid-range sound appears to be a little distorted or muffled. A little more than I am comfortable with.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony,

      We are sorry to hear what happen. If all you hear from the speakers is static or distorted sound, there could be an incorrect setting or there may be a problem with the speakers. Follow the steps on the link below to try to resolve this issue.

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dn1080/articles/00032183

      Hope this helps!
      David Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is great and can handle any size speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, easy to use system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We primarily stream via Bluetooth and it’s super easy to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well happy we got it! Great service by the workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatyyyyyyyyyyyyyyyytttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew very good, clean, and quick, a#1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is very compatible with a variety of speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition for our 2nd living area

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for our sound system with our projector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with record player and speakers that we have.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 2 out of 5 stars

    Ok receiver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent receiver. Has HDMI handshake issues. After two years the display is broken (but it worked when it was at the shop for repair so it's still broken).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver can hook up 2 different sets of speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full 4K pass thru, works excellent with my ps4 pro.

    I would recommend this to a friend