Customer Ratings & Reviews
- Model:
- STRDN1080
- SKU:
- 5761206
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality, ease of use, and Dolby Atmos capabilities of the 1155W 7.2-Ch. A/V Home Theater Receiver. Many also appreciate the receiver's power and straightforward setup process. While some users noted the unit can get warm during operation and that the menu system could be improved, the positive feedback on sound and ease of use outweighs these concerns for most buyers. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Sony A/V Receiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not so happy with this A/V receiver. It has been hard to get a proper sound balance in our living room with a Bose speaker system.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NinjaAirFryer, Thank you for the feedback on your experience with your Sony AV receiver. If you're unable to get a proper sound balance in your living room, we recommend performing the auto-calibration. Should you need further assistance, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven-channel system too! Thanks for choosing Sony! -Sam
Poor installation information in the manual.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Sony receiver and a wireless Sony speaker on April 18,2020. I am still unable to get sound from my TV using this receiver. I used Sony's live chat and they are unable to solve the problem. After reading the manual over and over, I purchased an optical cable and got a picture. After I got a picture on the TV, I was able to use the quick setup to "pairing the wireless speaker." Using just the manuals for the receiver and speaker was useless.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, We apologize for the experience you’ve had getting your speaker to set up on your receiver. If you're having issues getting sound on your receiver, please follow the troubleshooting steps on this link: https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001227230.html
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Slim picking's.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was helpful, but lack of choices was sad. You had 2 different models to chose from, with 6-8 empty spaces.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pulsinelle,
We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Good intermediate device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit performed as described in the description online. Best to plan entire room where unit is installed to make installation of speakers easy.
I would recommend this to a friendbetter than the last sony I bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to understand the zone 2 function which is why I bought this model. The remote could be more friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi howdy,
We’re sorry the Zone Two functionality and control wasn’t as intuitive as you had hoped. We encourage you to make use of our many online resources to help with questions regarding your AV receiver. Visit the links below for reference.
https://www.sony.com/electronics/support/res/manuals/4686/1a5e9c2b4143ad36dd5cb360f2a11851/46865241M.pdf
https://helpguide.sony.net/ha/strdn108/v1/en/index.html
Happy to help,
David
An Old Sony man
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed ..this is my 5th Sony receiver over a span of 30 years Replacing an old Sony STR-DH810 receiver Unable to get sound from regular tv shows to rear surround speakers .. The TEST sound shows sound from rear speakers .. With my 810 I had no problems.. I have 6-1 setup. Only rented movies give me sound from rear speakers
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SHIFTADVISOR,
We do apologize for the inconvenience. You may find this help guide helpful on how to use the AV receiver. https://helpguide.sony.net/ha/strdn108/v1/en/index.html
We encourage you to make use of our many online resources to help with questions regarding your Sony product.
https://www.sony.com/electronics/support (Sony Support website)
https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)
Regards,
David
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hate this Sony receiver. The first one failed twice, I had it repaired then the second time I had an issue I filed a written complaint which went unresolved during the warranty period, then when I followed up for a resolution I was told that it was no longer under warranty. I researched for the best receiver and was told that this was still the best so I stupidly bought again… was in repair within a couple of months. Then it quit working again. Fortunately Best Buy backed me up with exchanging for a Denon I love.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Trimkit, We’re sorry to hear you did not have a great experience. This is usually not the case for our AV receivers nor the experience we want you to have.
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Replaced out dated onkyo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special just another unit. Not many options compared to other brands. Very simple.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sound,
Thanks for sharing your experience so far with your new STRDN1080 7.2 ch. Dolby Atmos Wi-Fi Network AV Receiver. You’re now able to experience true home theater sound without limitations. Once you take advantage of Dolby Atmos and DTS:X object-based surround sound, combined with 4K HDR and HDCP 2.2 support, there is no going back! Be sure to take advantage of the flexibility of 6- in/2-out HDMI and multi-room listening, plus voice control powered by Google Home. Don’t forget our Phantom rear surround channels can transform your five-channel system into a seven- channel system too!
Thank you for choosing Sony!
David
Receiver didn’t work with my Sony TV and Apple TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I installed this receiver to my ARC ports on the receiver and TV it worked at first. Then I hooked up my 4k Apple TV. The Apple TV wouldn’t transmit at 4k Dolby Vision and downconverted to 4K SDR. I had the HDMI settings on the TV and receiver set to enhanced 4K. Still didn’t work. Then the signal cut out completely from both Cable and Apple TV. Then I tried plugging my Apple TV straight to my TV and it transmitted at 4K Dolby Vision. When I reconnected I still didn’t get a signal. I completely disconnected the receiver powered everything down restarted and the same process repeated of getting a signal at first and then when reconnecting the Apple TV both the TV and Apple TV stopped transmitting a signal. I returned this item and am getting a new model Denon as I don’t have confidence in this older model Sony. I think the new video technology is incompatible even though the description suggests it is compatible with Dolby Vision. Or else possibly my unit was defective.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DataBen,
We are sorry to hear about the issue with your AV receiver. This is not the experience we want you to have. Some video equipment may not output HDR contents in HDR mode if [HDMI Signal Format] is set to [Standard format], even if both TV and video equipment support HDR and 18 Gbps band width. In this case, set [HDMI Signal Format] of selected input to [Enhanced format] in the [HDMI Settings] menu. When you select [Enhanced format], use Premium High Speed HDMI cables with Ethernet which can support bandwidth up to 18 Gbps.
Dolby Vision content is output in the HDR10 or SDR (Standard Dynamic Range) format. To enjoy Dolby Vision content as it is, connect only one Dolby Vision-compatible TV to the receiver, or select either [HDMI A] or [HDMI B].
NOTE: Depending on the TV or video equipment, HDR images may not be displayed in HDR mode. Check the video capability and setting of your TV or video equipment.
We are more than happy to help you. If the unit is still with you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Happy to help,
David
Not at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I though that the volume would be louder for that kind of money I payed for it.disapointed .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi None,
We are sorry to hear about the issue with your AV receiver. This is not the experience we want you to have. The volume of the AV receiver will depend on the source that you''re playing. If the source doesn't contain high quality audio result might be low sound. We would love to provide assistance in getting the settings on your receiver setup to your liking.
For us to better assist you, please email us at [email protected] with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Happy to help,
David
- Cons mentioned:Display
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this unit, the display did not work despite trying several different HDMI cables ant TVs. Very disappointed. Had ordered 'open box' thinking I'd save a few dollars - turned into a headache instead.
No, I would not recommend this to a friend Unsure review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet because it's not been hooked up. I will update this later.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unsure,
Let us know how the connection goes and if you need further assistance, our chat support is also available.
https://us.esupport.sony.com/support/s/support-contact
Regards,
David
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a piping noise when switching from pause to play and back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tree,
This is not the experience that we want you to have. You may refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dn1080/articles/00024757
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Receiver Model Number:
Additional Information regarding your experience with the STRDN1080.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
-Ralph
Sony Social Support
Cannot run wired and Bluetooth speakers together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've gone through two Sony Amps and a half-dozen calls with Sony support to find out that you cannot run wired and Bluetooth speakers at the same time! While this amp may be good, it fails to meet my needs. The bad thing about this is that an earlier Sony rep assured me if I purchased the upgraded unit (an STR-DN1080 versus an STR-DN590 I'd purchased last week) that this would meet my needs. BUT IT DOES NOT. If you want to transmit sound to Bluetooth speakers while listening to the same material through your wired speakers this is NOT the unit for you. Save yourself the time and aggravation.
No, I would not recommend this to a friendJust Ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the Pioneer elite serious instead. They are about the same price.
No, I would not recommend this to a friend18 month lifespan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The receiver works well and has good features. The only feature that is annoying, and would have prevented me from purchasing it, is that when you adjust the volume, there is about a second-long lag before it adjusts. To make it worse, the volume adjustment appears on the tv screen and there is no way to disable this. The reason for the one-star review is the fact that after one year, one of the TV OUT hdmi ports failed. Five months later, the other one failed. I expected a receiver costing this much to last more than 18 months.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, TechWizard!
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
~Zac
Receiver shuts off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listening to anything with the volume over level 60 will shut the unit off. All the speakers are for the receiver and there should be no reason why the receiver cannot handle the speakers that are recommended for it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
We do apologize for the inconvenience. There might be a problem with the wirings. Double-check the wiring of the speakers and try again. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver.
If that doesn't work, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sony Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver 2 years ago and it's not working anymore. My prior two receivers lasted five years or more. They were not Sony's. I thought Sony made a good receiver, but I am very disappointed with the performance and product life.
No, I would not recommend this to a friendElectrical issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something was wrong with this unit from the onset. It kept switching what input it was set to and also would not correctly link with chromecast or Apple. Returned with 24 hours.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great A/V receiver with one drawback
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased a Sony STR-DN1080 to replace our Pioneer VSX-1021-K because of the dreaded UE22 error that started popping up. The Sony was easy to setup and audio calibration was a breeze. I did have to tweak some of the speaker settings but calibration worked for the most part (auto calibration had set my surround and height speakers as large & I reset them to small). The system sounds great now. The only drawback is the inability to hear audio through both the speakers and headphones at the same time. I tried numerous configurations without any luck and finally contacted Sony support. This is the response I got "Based on the information you provided, we understand that you would like to play the audio from both the devices (headphones and speakers). We have checked with our resources and we would like to inform you that, you could not get the sound output from both the devices at the same time (headphones and speakers)." Not a huge issue, but the 1970's model Sony receiver I had up until 2011 could send sound to both headphones and speakers and also had a turntable input and monitor out to drive the Bose 901 speakers I had at the time. From what I understand now, this is expected when you move from a stereo receiver to an A/V surround receiver. Bottom line, the STR-DN1080 is a great receiver at a very competitive price at Best Buy; $399 black Friday price.
I would recommend this to a friend