Customer Ratings & Reviews
- Model:
- STRDN1080
- |
- SKU:
- 5761206
Customer reviews
Rating 4.5 out of 5 stars with 1683 reviews
(1,683 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality, ease of use, and Dolby Atmos capabilities of the 1155W 7.2-Ch. A/V Home Theater Receiver. Many also appreciate the receiver's power and straightforward setup process. While some users noted the unit can get warm during operation and that the menu system could be improved, the positive feedback on sound and ease of use outweighs these concerns for most buyers. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Very poor customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware with open box units, I purchased one that was label excellent, got home and it was dirty, with scratches and missing major accessories. Best Buy refused to give me a credit towards a new one just to a refund and waste of my time. Very disappointed with Best Buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ox007, We regret to hear about this. For further assistance with this issue, we recommend you to keep reaching out to your authorized dealer. -Sam
Rated 1 out of 5 stars
This one is going back.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The FM reception is poor. There is a lot of static. Calibration test of speakers kept saying "front speakers not responding" even though there was sound coming from them. We were not happy with this product that was #1 rated.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TTOM,
We do apologize for the inconvenience. Before you perform Auto Calibration, check the following items on the link below.
https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001221091.html?search=calibration
Insert the plug of the calibration microphone all the way into the CALIBRATION MIC jack. If the calibration microphone is not connected securely, measurements may not be made properly. Also, position the calibration microphone horizontally with the L (left) and R (right) ends at the same height.
https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001221333.html?search=calibration
https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001221378.html?search=calibration
Hope this helps!
David
Rated 1 out of 5 stars
Power supply is questionable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had return it twice as this model is humming. Also, the big deal here is even overnight without using it, the receiver is warm. I had it on open space but touching it on top you can feel that somewhat power is not really on standby.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ad78. We apologize for the inconvenience this issue has caused you. Your unit comes with a 2-year limited manufacturer's warranty. If you still have the unit and need assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Thanks,
Sam
Rated 1 out of 5 stars
Broken
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service from Sony. Optical input port broke. Only owned 5 months. Sony 2 year warranty said they didn’t cover it. $600 and broke already. Very disappointed in the product and supposed 2 year warranty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tjmes, we're sorry to hear that you have an issue with your SONY unit. We would like to review your file so we can better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:
~Earl
Rated 1 out of 5 stars
Low quality product. Don’t buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound turns off Intermittently. I tried all the solutions that are recommended in the manual as well as others that are mentioned online. The screen also cuts out intermittently as well as the sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DontBuy,
We do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Hope to hear from you,
David
Rated 1 out of 5 stars
Sony Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this receiver at all, the only way to play music from my iPhone to this receiver was to cast it so I lost a ton of sound quality and volume.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DenonFanatic,
We are sorry to hear what happen. You can enjoy playing back audio content in high-quality audio
using your iPhone/iPad/iPod or other smartphone or tablet connected to your home network either wired or wirelessly. This receiver supports AirPlay. You can enjoy audio content from an iPhone/iPad/iPod or your iTunes Library. For details, please refer to the link below.
https://helpguide.sony.net/ha/strdn108/v1/en/contents/TP0001221179.html?search=AirPlay
Happy to help,
David
Rated 1 out of 5 stars
Cuts out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There must be a short or something as the tv will just turn off and then you see a little twirling circle and it will ask about set up again. Everytime we turn out TV on it also does this. Major pain. Bummed out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sucks these products were not installed!!!! The installers wouldn’t come into my house until I put a mask on!! I don’t wear masks in my house!! I’m done with worst buy!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2nd Sony receiver within 3 years that had a broken Out-to-TV HDMI post. The same problem 2 different Sony Receiver. No more Sony.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ugg Sony garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage Don’t waste your money Cheap remote. Spend the money and buy a marantz. Replaced this one with a marantz night and day difference..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Eman,
We regret to hear that this unit failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better. We appreciate your time sharing this feedback.
Regards,
David
Rated 1 out of 5 stars
Not good for me.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony and really wanted this to work for my system and it didn't. It seemed to be a software issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lasted 29 months, and burned out! No extended warranty offered by best buy, now I'm forced to buy another received for my home theater!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bandrup,
We are sorry to hear what happen with your AV receiver. Thank you for your input and concern. Sony takes all such reports seriously and will investigate appropriately. In order for Sony to investigate your product concern appropriately, we will need to evaluate your product. Please email us at [email protected]. Once we have your contact information we can arrange your product to be evaluated.
Hope to hear from you soon,
David
Rated 1 out of 5 stars
dont buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not do what it advertised, replacing with Denon receiver ... could not hold up streaming zone 2 music
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi oakdale,
We are sorry to hear that the AV receiver did not live up to your expectations. We're always looking to make Sony better. We appreciate your time sharing this feedback.
Regards,
David
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible receiver. Buzzes when in standby mode. RMA occurred twice. Got sent a new one same occurred.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Whyy,
We do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Hope to hear from you,
David
Rated 1 out of 5 stars
Poor poor cs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible frustrating experience with installation and delivery team and overall non good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Badbestbuy,
We do apologize for the inconvenience. If there is something that we can help with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Dolby atmos, Sound quality
Rated 2 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have read glowing review after glowing review of the Sony STR-DN1080. So many, in fact, that I decided to buy one to replace an older Denon that served us well but recently had met an untimely demise. If you want to cut to the chase, I returned the Sony after a week of using it as my primary a/v receiver in my 5.2 setup and replaced it with a more powerful Onkyo receiver that was a slightly older model. Let’s start with the good, though. The DN1080 is an attractive receiver. The menu systems are truly excellent, with one exception (how to wipe all personal data). I couldn’t find any menu that actually seemed to wipe my data, and I didn’t find any instructions in the manual about how to do it. I finally found a note online that said to turn the receiver off, then hold the power button for five seconds. That worked. But the menu itself is the best-looking menu I have seen on a receiver and likely has a lot to do with all the glowing reviews. Some of the features that drew me to the Sony at this price point are the built-in Chromecast (that’s our smart home ecosystem), multi-zone support, built-in WiFi, built-in Bluetooth, and the ability to output HDR and Dolby Atmos. In addition to the menus being excellent, another area in which the Sony shines is Chromecast integration with my phone and Google Home. It worked seamlessly. Sound is clear and bright. I had to warm the sound a bit by nudging the bass up and treble down. It’s a matter of personal preference, but my speakers are very clear, so the pure bright sound of the Sony was a bit much. Once I adjusted the built-in digital equalizer settings (again, very easy to do), the sound was much improved. Specs from Sony: Amplifier NUMBER OF AMP. CHANNELS 7ch NUMBER OF DECODABLE CHANNELS 7ch + Phantom 2ch POWER OUTPUT 165 W (6 ohms, 1 kHz, 1ch driven THD 0.9%) SOUND FIELD 2ch Stereo, Direct, Multi Ch Stereo, Dolby® Surround, Neural: X, Front Surround, Audio Enhancer, Headphone 2ch Video Features HDR (HIGH DYNAMIC RANGE) Yes AUDIO RETURN CHANNEL Yes HDMI® PASS THROUGH Yes 3D OVER HDMI Yes 4K 60P 4:4:4 SUPPORT Yes (except VIDEO1 input) A/V SYNC Yes (Variable) BRAVIA® SYNC™ (CEC CONTROL) Yes (One-Touch Play, System Audio Control, System Power Off) Audio Features SOUND ENHANCEMENT TECHNOLOGIES DSD Native Playback, DSEE HX, Pure Direct, Sound Optimizer, Center Speaker Lift Up, Digital Legato Linear, In-Ceiling Speaker Mode Auto Speaker Calibration CALIBRATION FEATURES DCAC EX; Speaker Relocation; Phantom Surround Back; Automatic Phase Matching; Calibration Mic (Stereo) Tuner Features FM/AM Yes/- PRESET CHANNEL (FM/AM) TTL30 (30/-) Interface HDMI SUPPORTING HDCP2.2 IN/OUT 6/2 INPUT AND OUTPUT TERMINALS Audio Input Opt (1); Audio Input Coax (1); Analog Audio Input (4); Pre Out Subwoofer (2); Composite Monitor Out (1); Headphone Output (1); USB (1 Front); Ethernet Port (1) SPEAKER OUTPUT TERMINALS Front A, Center, Surround, Surround Back, Zone2 (Common with Surround Back), Height (Common with Surround Back), Front B (Common with Surround Back), Bi-AMP (Common with Surround Back) Decoding Format for HDMI DECODING FORMAT FOR HDMI DSD, LCPM, Dolby Atmos®, Dolby® Digital, Dolby® Dual Mono, DTS: X, DTS HD MA, DTS HD HR, DTS, DTS-ES (Matrix6.1/Discrete6.1), DTS 96/24 Decoding Format for USB/Network Client HI-RES FORMAT DSDIFF (DSD): Up to 5.6 MHz 5.1ch, DSF: Up to 5.6 MHz 5.1ch, WAV (LCPM): Up to 192 kHz/24 bit 7.1ch, AIFF (LCPM): Up to 192 kHz/24 bit 5.1ch, FLAC: Up to 192 kHz/24 bit 5.1ch, ALAC: Up to 192 kHz/24 bit 5.1ch OTHER FORMAT [MP3].MP3, [AAC/HE-AAC].m4a, .AAC, [WMA9 Standard].WMA Network Connectivity SPOTIFY CONNECT Yes NETWORK FEATURES Bluetooth® Receiver, Bluetooth® Transmitter, NFC, Wi-Fi®, AirPlay, Mobile Control Application, Wireless Multi-Room CHROMECAST BUILT-IN Yes Custom Install & Control Features ZONE2 AUDIO Speaker (Variable) / Line (Variable, Fixed) HDMI ZONE Yes IR REPEAT (IN/OUT) Yes (1/1) General Features AUTO STANDBY Yes GUI (GRAPHICAL USER INTERFACE) YES (Only through HDMI) POWER REQUIREMENT 120V 60Hz Size & Weight DIMENSIONS (W X H X D IN) 430 x 156 x 331 WEIGHT (LB) 9.1 The view from the back shows few limitations. You can only have up to two zones for listening, but you can also have two outputs, which is a nice bonus at this price range. The receiver supports a 5.1.2 setup or a 7.1 setup. Sony also has a setup feature that can use your existing speakers to create “phantom” rear speakers, so your 5.2 system can sound a bit more like a 7.2 system. Honestly, this seems more like a parlor trick at this point. I thought I could tell some difference, but not so much that I was convinced it wasn’t just in my mind. So far, so good. So why did I return it? Two primary reasons. One, no matter what I did – including following several tricks I found on the internet – I could not get it to work with my Roku after the receiver performed a software update. It worked with the Roku before the update, but then no mas. I have to presume there was either a glitch with ours or Sony will quickly fix the Roku issue. It seems to be a bit hit-or-miss, though, as I read online, and that concerns me. I can’t afford to have a receiver that doesn’t work with our primary streaming device. The second reason is that even though I could warm the sound up a bit, it still lacked a bit of oomph that I wanted in our primary system. Our defunct 10-year-old Denon system had, frankly, sounded better to me. To be fair, the Denon was a higher-end receiver in it’s day, but I had thought a decade of advancement and a multitude of glowing reviews would lead to even better things from the Sony. At the end of the day, my overall recommendation is to buy a higher-end model from last year at a discount. That’s exactly what I did after I returned the Sony. Whereas the Sony had an MSRP of $600 and is commonly sold at about $500, the receiver I replaced it with had an MSRP of $1400, and I purchased it new for only $50 more than I had paid for the Sony. For a budget system, the Sony STR-DN1080 offers a lot of features. And the sound, while not my cup of tea, isn’t bad at all. My final rating may seem harsh, especially given all the things the Sony does well; but for a very similar price, I found much more powerful system that actually works with all my devices.
No, I would not recommend this to a friend Rated 1 out of 5 stars
does not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has not worked. is not easy to set up would not suggest buying
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UBERPOP,
We are sorry to hear about the issue with your STRDN1080. This is not the experience we want you to have. We would love to provide assistance in getting the settings on your receiver setup to your liking. For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Happy to help,
David
Rated 1 out of 5 stars
Transformer hum even when off. Not true Dolby Atmo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transformer sound even when powered off. Not true Dolby Atmos. Returned for a refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BigSky,
We are sorry to hear what happen with your AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A $650 networkable receiver with no app. But it was the only receiver available
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AVinstaller,
We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Home Entertainment at its Best!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver! My home instantly felt upgraded after adding this receiver to enhance sound to my equipment. Sometimes, it’s not known what is missing until we enhance and/or add to what we have. I like all the new upgradeable features that accompanies this product such as 4K HD, Google Home control, Phantom surround speaker channels, to name a few. I watched a movie and the experience was so close to a real-life movie theater until it was surreal. Sony really has taken audio to unprecedented levels. I truly see why Sony is a pioneer in the electronics field because of products such as this. I truly don’t see them losing ground anytime soon! Suffice to say, if you’re in the market to upgrade your home theater, this product would definitely be an added benefit that you’ll enjoy for many years to come!
I would recommend this to a friend










