Customer Ratings & Reviews
- Model:
- HTCT390
- |
- SKU:
- 4890203
Customer reviews
Rating 4.3 out of 5 stars with 1623 reviews
(1,623 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, describing it as great. They also appreciate the easy setup process, with comments indicating that it can be installed in just five minutes. The price is considered a great deal, and the Bluetooth connectivity works without issues. While some customers mention a lack of higher volume settings, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It serves it's purpose bass is weak though doesn't really wow anybody.
No, I would not recommend this to a friendRated 1 out of 5 stars
Speakers in TV sound better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit because I thought Sony would have technology to improve my TV. BUT actually the speakers in the TV sound better.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony system was replacing our bulky Onkyo system -two speakers. The 15+ year old Onkyo system produces far better quality sound than this Sony system does. Another problem we're constantly dealing with is the sub always losing signal. The bar does sound better than the tv speakers AND it's smaller than our previous Onkyo speakers but I'd rather have great sound with bulk than a compact speaker with marginal quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Courtney1050., we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Rated 3 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is better than what comes out of the TV, but was disappointed. Richness of sound is not there. I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RTNYC, Thank you very much for taking the time in writing us your honest review regarding the device. Suggestions are very much welcome for further improvements of our products and we are more than happy to take a look on this matter. ~Ralph
Rated 1 out of 5 stars
Was hoping it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After almost a years use it’s already time for a new one. Bluetooth connection gone won’t connect to sub. The speakers ehh
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar was a decent price and seems to work ok. We can't get it to link to our TV, so we have to use multiple remotes.
I would recommend this to a friendRated 3 out of 5 stars
Decent Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is pretty decent. My only complaint was setting this up with my new Sony TV was kind of difficult to sync up.
I would recommend this to a friendRated 2 out of 5 stars
What, no HDMI in???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK, the package says it has a variety of inputs, including bluetooth, optical, 1/8" analog and HDMI. BUT, the HDMI is a SEND ONLY. The speakers sound OK, but the sub doesn't really kick in unless the volume is up there pretty loud, even with a max on the settings (it goes to 12...which would have been more funny if it went to 11 like Spinal Tap). I made it work, but not happy about the lack of HDMI INPUT.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jdsteel, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review with us. -Jerome
Rated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble linking up wireless subwoofer to sound bar! There doesnt seem to have a 1-800 number for technical help!
No, I would not recommend this to a friendRated 1 out of 5 stars
Some Bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are great - but some bugs in SW had to reboot several times due to not connecting with Sony TV.....
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to try it on a bluray yet. So, far subwoofer is working good but speaker itself is not as loud as I expected.
I would recommend this to a friendRated 3 out of 5 stars
Soundbar only pairs with Bluetooth half the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it's discouraging to not be able to utilize my sound bar do to not pairing with my Bluetooth
No, I would not recommend this to a friendRated 3 out of 5 stars
It is an ok soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think that this could have better sound. It is ok, but not what I had thought it was going to be.
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sounds great but never here the wireless subwoofer kick in so not sure if it works or what
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cregar, We regret to hear that. You may try adjusting the volume of the Subwoofer by pressing the "SW" button on the remote control. -Jerome
Rated 3 out of 5 stars
No loud or mute!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The basic sound is great, but it doesn't get rock-n-roll loud, and you can't mute it during commercials.
No, I would not recommend this to a friendRated 3 out of 5 stars
not convenient to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is difficult and customer service from Sony is lacking
No, I would not recommend this to a friendRated 3 out of 5 stars
Its nice when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good, however the wireless subwoofer constantly disconnects from the system
No, I would not recommend this to a friendRated 3 out of 5 stars
Difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that it did not connect to the tv we wanted to use it with. Had to use a newer tv.
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is okay, I guess you get what you pay for. Even with a separate subwoofer, it sounds weak.
I would recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
ok =( just not much volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S ABOUT HALF THE VOLUME I EXPECTED .. I GOT WHAT I PAID FOR
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IAMM, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph












