Customer Ratings & Reviews
- Model:
- HTCT390
- SKU:
- 4890203
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, describing it as great. They also appreciate the easy setup process, with comments indicating that it can be installed in just five minutes. The price is considered a great deal, and the Bluetooth connectivity works without issues. While some customers mention a lack of higher volume settings, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Voice is to low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install sycned right up to the Sony tv. Cannot bring up menu for sound board, and back round noise over powers voices. Have to keep turning volume up and down, tv speakers work better.
No, I would not recommend this to a friendSound Bar is limited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were not impressed with this sound bar. We purchased in hopes of eliminating the amount of speakers/space this takes; however, it is restrictive on what sound is available for each function.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi je4878, we regret that the soundbar failed to meet your expectations. We suggest that you get in touch with our support team [ https://esupport.sony.com/US/p/service.pl ] if you need assistance or walkthroughs on how to use its available features. Best regards, -Mark
- Cons mentioned:Volume
My tv was louder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not care for it at all. My tv was louder so we returned it and got a different one. I definitely do not recommend this product
No, I would not recommend this to a friend Defective and would not synch w/LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the led lights were burned out and the bar would not synch with the LG TV. I replaced the Sony with an LG sound bar and it was a snap to synch. The sound quality is very good..
No, I would not recommend this to a friendSubpar sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly if I wasn't katt u would return this sound bar back! The sound coming from my TV is better than using the sound bar. Subpar product for the price even if it was only $200
No, I would not recommend this to a friendThere are better soundbars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not great. The subwoofer stopped working after a couple of weeks. Would not recommend, as there must be better soundbars out there for the same price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi reviewman, We're sorry to hear that the subwoofer is not working. We do appreciate this feedback for the improvement of our products. You may refer to the link below for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/43612
~Ralph
So so sound. What can I say?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is OK, nothing to brag about. And Bestbuy's review requires a minimum of 50 texts. So I just added this to satisfy the ridiculous minimum text requirement.
No, I would not recommend this to a friendAverage at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar basically just makes tv sound louder. Not much better sound than my Sony tv and it starts "cutting out" at least once or twice a day. Not able to adjust bass enough.
No, I would not recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes great products but this isn't one. I couldn't tell that this made s difference in comparison to the built in speakers on my tv. Not worth it so back it went.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there! We regret to hear that this unit failed to meet your expectations. Your feedback is highly appreciated and this will surely be forwarded to the proper department. Thank you for your time. -Jerome
Not a great purchase yet !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have done my homework on sound bars. The sales person talked me into buying this sound bar and I have been very disappointed so far. It is difficult to connect, the match between the television set sound and the sound bar doesn't appear to be great, there is always a delay in the sound and I haven't been able to figure out how to get everything, including the Dish Network to be activated with one remote. I'm going to try one more time, but will most likely return the sound bar.
No, I would not recommend this to a friend- Cons mentioned:Volume
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again when compared to my Samsung sound bar the Sony fails to deliver again!! Bad sound quality and low max volume.
No, I would not recommend this to a friend Not for anyone with hearing loss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have high frequency hearing loss. I had wireless head phones with adjustable volume, but they were not getting the job done. This sound bar can't be adjusted to sufficiently accentuate the frequencies in the vocal range for my hearing. If I use the soundbar, my wife has to use ear plugs to tone down the noise level. My wireless headphones can't be used simultaneously with the sound bar. Things sounded differently in the store than in the home.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OldFisherman, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. Thank you. ~Erin
Ok, but I would not reccommed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal sound quality. Disappointed in salesman who pushed it as being one of the best.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Aquaholic2014, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Sound bar very disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv and sound bar have connectivity issues. Spent several calls with Sony. Not at all happy. Should have saved my money
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything to make this sound bar work. I still couldn't get rid of the delay in sound. Don't buy this one
No, I would not recommend this to a friendI never got an instruction manual. Can't use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an "open box" purchase, but it was supposed to include all of the accessories and an instruction manual. It did not! I am not a techie and can't be assumed to know how to get the thing functioning just by looking at it. I am contemplating returning it to my local Best Buy store. Accordingly, it is also my last purchase online from Best But. What a hassle!
No, I would not recommend this to a friendfair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not that good --maybe my tv is so good i cant tell the soundbar is any better --sub woffer is not very good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, jnpski, We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. -Vincent
Sound doesn't sync with lips on TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this to the store. I bought this at the same time as a brand new TV. Both brand new tech and the lips on the TV don't match the sound coming out. No matter what I did couldn't get it to match. Kind of fundamental and when I researched online, a very common problem. Pathetic.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jaymoo, We're sorry to hear about the issue. We value your feedback and we will surely take note of this for the betterment of our products. Thank you for bringing this to our attention. -Jerome
Not what I expected from Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected from Sony. I can't get the subwolfer to work. I will take back and get another brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Chevyrep, thank you for your message. In order to troubleshoot your Home Theater System with Subwoofer, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/39055. Oscar.
Low Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product doesn't sound as good as previous year models. Doesn't have very many options for sound input.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jjbllngr, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. I’ll pass what you've said onto the proper department. Thank you. -Vincent