Customer Ratings & Reviews
- Model:
- HTCT390
- SKU:
- 4890203
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, describing it as great. They also appreciate the easy setup process, with comments indicating that it can be installed in just five minutes. The price is considered a great deal, and the Bluetooth connectivity works without issues. While some customers mention a lack of higher volume settings, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Great sound, but stopped working after 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, great sound. But after only two weeks of use, the sub-woofer no longer receives its wireless signal from the soundbar. So the sub-woofer is effectively dead. I went through the sync process again, but no luck. I can't mail it back because I'm not sure which piece is bad, and mailing both parts back is heavy and expensive.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ChuckC, thank you for your message. If the system still does not operate properly, reset the system as follows: While holding INPUT, touch VOL – and simultaneously for 5 seconds. NOTE: “RESET” appears in the top panel display, and the settings of the menu and sound fields, etc. return to their initial status. 2. 2 Disconnect the AC power cord. 3. Connect the AC power cord (mains lead), then press to turn on the system. 4. Link the system to the subwoofer. Oscar.
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research and decided that this looked like a good product. however the blutooth died 17 days After I purchased the soundbar, which was 2 days after the return policy expired. I do not recommend this product
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Thank you. ~Ralph
poor bass sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bass sound is very poor almost none-existent. Don't waste your money.I have bought several Sony products and have been happy with them, but this one has disappointed me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi david, Try to isolate this issue by following the steps here: https://us.en.kb.sony.com/app/answers/detail/a_id/38388/. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We'll forward your information to the right department. -Vincent