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Customer Ratings & Reviews

Your price for this item is $389.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Sony 2.1-Channel Soundbar System's sound quality, praising its high standards and ease of setup. Many customers have expressed satisfaction with their purchase over several years. While some customers have mentioned that the bass may be weak for larger rooms and that there is no display, overall, customers are pleased with the soundbar's performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 731 reviews
  • Rated 3 out of 5 stars

    Smaller model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had spent the extra money for the larger model. Still have to turn sound up half way to get decent sound for some programs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, but there is lag between the video and audio connection sometimes. A bit disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to advise on performance as I bought this for my sister as a Christmas present but they have said it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent system for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent system for the money. I would probably recommend a Samsung in the same price range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quit working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 6 months. Cannot figure out what’s wrong. It’s simple enough to connect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked great but Klipsch was a better buy and sounds phenomenal. Sent it back and bought the 2nd Klipsch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crackling and static during "loud" movie segments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was satisfactory for watching TV, but failed when we tried watching DVDs, BluRay and 4K discs. The sound would crackle and static during any louder segment of the movies, and we witnessed this on multiple, across several formats. I swapped cables and connections with no improvements. For $400 I expected better quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loving the sound from this sound bar. Might go back to our surround sound system

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    provides full sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to calibrate right level of bass, sometimes sound distorts at higher volumes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good system, however subwoofer is disappoin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great for watching movies however, do to weak subwoofers, music has no punch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar T the Fair Lakes VA store to use with a new Sony TV to be installed in a newly built house in NC. I didnt get the TV and sound bar installed until after 90 days, waiting for completion of house construction. When the professional installation company installed the tv and sound bar they mentioned the sound bar had been used and was unwrapped in the box. Also, sound bar was defective. I could not get a refund from Best Buy. I was sold something that somebody else returned, and I basically got no reimbursement for a worthless purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t anything I would write a whole big review about it’s just a speaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average sounding sound bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just and average sounding sound bar, returned for LG thin Q soundbar

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for Acoustics but there is not a lot of saturation or base.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sounds. Did not got what i expect. Open box missing items.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    400? A bit much...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall... not quite worth the 400-500 price though...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker was expensive but my cheap Samsung one sounds better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up being a pretty basic soundbar. Don’t be fooled by the watts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem to sound as good as it did in the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moments after the Geek Squad associate installed it, it shut off after approximately 5 minutes of use. Not once, not twice, but more than 10 times. I was told by the associate to purchase a higher graded HDMI cable. I did, the next day and replaced the one I was using. Still shuts off after 5 minutes of use. Yes, I reset everything and tried it several more times. So I called Geek Squad to come back out, I was told they would be there within 72 hours....and its almost two weeks with no calls and no one showed up.

    No, I would not recommend this to a friend