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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 954 reviews

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85%
would recommend
to a friend

Customers are saying

Customers admire the impressive sound quality and easy setup process of the 2.1-Channel Soundbar System. Many users have commented on the great sound and simple installation. While some customers have expressed concerns about the volume, bass, connectivity, and remote control, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 954 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Can't use the sub woofer wont pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good for bar,but can't pair sub-woofer for total experience

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bmac2488, We are sorry to hear the issue. The settings may be incorrect. You may follow simple instructions here to set up this system: https://docs.sony.com/release//QSG_4586047131.pdf. -Vincent ​ sony_US

  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system only issue was that it was floor model and digital audio output plug is broke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be a little better and louder, but it is very slim and lays flat instead of side ways.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi juslearnen, thank you for the sharing your input about the unit. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again and have a wonderful day. ~Erin sony_US

  • Rated 3 out of 5 stars

    It's was alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it wasn't the best. Might as well go all out in the sound bar if you went with vose

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edi464, We regret to hear that this unit failed to meet your expectations. We will pass this to the proper department. Thank you for your time. -Jerome sony_US

  • Rated 3 out of 5 stars

    I think it could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it could be better. I expected the sound quality to be much better for what I paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi in8star, We regret to hear that you are not satisfied with the sound quality of the Soundbar. We will be forwarding your feedback to the proper department for the betterment of our products. Thank you for sharing your review. -Jerome sony_US

  • Rated 3 out of 5 stars

    Need more wats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, I love everything about it the only thing was not loud enough for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ARdz, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    not great and very costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very difficult time setting the two rear speakers to work with my new sound bar. Finally I had to get a technician out to my house to accomplish this after 5-6 hours online/phone with Sony reps. Each speaker cost more than my sound bar. The speakers only work well with when I have an action scene or dolby digital show. Save your $.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodCam, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 3 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough bass reaction when just watching TV. Although great when playing a movie.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a smaller room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has decent sound quality and works good for a smaller room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much less output and quality than I expected based on the salesperson's recco.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace the Sony sound bar and woofer both

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony soundbar and woofer had to be replaced because they would not pair..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chelle, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but I expected from Sony. I returned it cause didn't meet my expectations

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chrisz, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Great to start with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to operate. It has a slim design so it fits in nicely to any decor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle Of The Road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar seems to get the job done, but I wouldn't say it stands out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system for small rooms. Needs more thump and clearer sound to be great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Sony soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I spend on this I was a little disappointed with the product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kansaskid! It is unfortunate that the Soundbar System didn't meet your expectations, we appreciate the feedback. Thank you.~ Jeannette sony_US

  • Rated 2 out of 5 stars

    Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for a little more than a month and it stopped working. I contacted sony and they sent me a new replacement. It's been sitting in the box for over a month. I'm not as thrilled about it now as I was when I first purchased it. Can't recommend this product. Glad for the warranty.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redd0g329, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, sound ok, blocks sony tv ir receiver when front of tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I had to take it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not work with my TV and cable. I got an HDCP error with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great bottom end.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the quality of sound produced by the sub-woofet

    No, I would not recommend this to a friend